Hotfix 1 for Dell Client Manager 2.2

Article:TECH35585  |  Created: 2007-10-02  |  Updated: 2007-10-19  |  Article URL http://www.symantec.com/docs/TECH35585
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Article Type
Technical Solution

Issue



What do I need to know about Hotfix 1 for Dell Client Manager 2.2?

Solution



Release Notes for Dell Client Manager Solution 2.2 Hotfix 1

Installation and Configuration

Fixes in this Release

Additional Documentation


Installation and Configuration

Hotfix 1 for Dell Client Manager 2.2 updates OMCI to version 7.5 A02. OMCI is a set of drivers and binaries that allows DCM to manage supported Dell computers.

Prerequisite Software

  • Notification Server 6.0 SP3 (build 6.0.6074)
  • Dell Client Manager 2.2

Installing Hotfix 1 for Dell Client Manager Solution 2.2

  1. Download the attached file (Altiris_DellClientManager_2_2_KB38510.zip).
  2. Extract and run Altiris_DellClientManager_2_2_KB38510.zip on the Notification Server.

Note: The hotfix can also be installed through the Solution Center.

Update Client Computers

The new version of OMCI will need to be pushed out to each supported Dell computer. Dell Client Manager 2.2 ships with two policies to push out the update. One each for 32-bit and 64-bit clients.

  1. To enable the policies open the Altiris console and select the Configuration tab from the 6.0 Console or View > Configuration from the 6.5 Console.
  2. Expand Solution Settings\Platform Administration\Dell Client Manager\Dell Client Manager Agent Rollout.
  3. Select "32-bit Dell Client Manager Agent Upgrade".
  4. Verify that "All 32-bit Dell Computers With Dell Client Manager Agent Requiring Upgrade" is selected.
  5. Scheduling options can be changed as desired.
  6. Check Enable and apply the changes.
  7. Select "64-bit Dell Client Manager Agent Upgrade."
  8. Verify that "All 64-bit Dell Computers with Dell Client Manager Agent Requiring Upgrade" is selected.
  9. Scheduling options can be changed as desired.
  10. Check Enable and apply the changes.
  11. The next time that the Client computers check in with the Notification Server they will download and install the new DCM agent package.

Note: A reboot is required to apply the changes. Users will be prompted to reboot and may defer for 60 minutes.

Fixes in this Release

The following issues were resolved in this release. For additional information regarding a fixed issue, please consult the Dell OMCI Web site.

Fixed Issue
Update driver to allow allocation of SMI buffers from memory up to 4GB.
Update driver to allow allocation of hdr file for RBU monolithic BIOS flash from memory up to 4GB.
Update dsmbios.dll to include one token value that was missing (Floppy token for the “internal” setting).
Update devents.dll to be able to add a custom string (read from the registry) to the alerts messages.

Additional Documentation

Altiris product documentation is available in Microsoft HTML Help* (.chm) and Adobe Acrobat* (.pdf) formats. To view Altiris product documentation in .pdf format, use Adobe Acrobat Reader* (available at: http://www.adobe.com/products/acrobat/readstep2.html).

Documentation files are installed in the following directory on the Altiris® Notification Server™ computer: C:\Program Files\Altiris\Notification Server\NSCap\Help.

You can access documentation from the Altiris Console by clicking the following icons in the upper-right corner of the console:

Access the contextual online help by clicking the online help icon .
Access an index of all installed help by clicking the index icon help index.

Altiris Information Resources

Source What Information it Includes Where to Find it
Altiris Documentation Information about new features, update instructions, and known issues for each release. Includes Altiris formal documentation such as release notes, help, reference guides, best practice articles, and technical reference articles. http://www.altiris.com/support/ documentation
Altiris Knowledgebase Comprehensive collection of articles, incidents, and issues for Altiris solutions. http://kb.altiris.com/
Altiris Juice:
an online magazine for Altiris users
Best Practices, tips and tricks, and articles for users of Altiris solutions. http://www.altiris.com/juice
Online Forums Forums for Altiris solutions and suites. http://forums.altiris.com/


Attachments

Altiris_DellClientManager_2_2_KB38510.zip (10.4 MBytes)

Legacy ID



38510


Article URL http://www.symantec.com/docs/TECH35585


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