How to Move a Vault Store Partition or Vault Store

Article:TECH35742

Created: 2004-01-25

Updated: 2013-05-23

Article URL http://www.symantec.com/docs/TECH35742

Article Type
Technical Solution

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Problem

This article describes how to move a vault store partition or vault store on the same Enterprise Vault server from one location to another.

Watch a video on this process

Solution

This process consists of four steps:

Step 1 - Confirm all archived items have been backed up (SQL Server)

Step 2 - Set backup mode, stop services, and copy vault stores or vault store partition to new location (Enterprise Vault Server)

Step 3 - Update the Vault Store location in SQL (SQL Server)

Step 4 - Start services, confirm archived items can be opened, and clear backup mode (Enterprise Vault Server)

Note: It is recommended to run a full backup on the EV SQL databases and vault store partitions before proceeding.

Step 1 – Confirm all archived items have been backed up (SQL Server)

Open SQL Server Enterprise Manager (SQL 2000) or SQL Server Management Studio (SQL 2005)
Run the following query:

USE [Vault Store Database Name]

SELECT COUNT(*)

FROM WatchFile

If the count is 0, proceed to step 2. If the count is greater than 0, there are items left waiting either backup or indexing. For Enterprise Vault versions 9.0 (Base) and below refer to TECH68204 to update the item location, for versions 9.0.1 and above the Itemname field is a relative path and does not need to be updated.

Step 2 – Set backup mode, stop services, and copy vault stores or vault store partition to new location (Enterprise Vault Server)

A. Set Backup Mode

Set Backup Mode (Version 8.0 and higher) – Additional information refer to HOWTO57152

In the left pane of the administration console, expand the Vault Store Group container.
Right-click the vault store group whose vault stores need to be placed in backup mode, and click Set State > Set Backup Mode on all Vault Stores
Right-click the vault store group whose vault stores need to be placed in backup mode, and click Set State > Set Backup Mode on all Index locations

Set Backup Mode (Versions 2007 7.5 and earlier)

Open the registry editor and navigate to:

[HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Storage]
EnableArchive
EnableCrawler

EnableExpiry
EnableFileWatch

EnablePSTMigrations
EnableReplayIndex
EnableRestore

If the keys do not exist, right click on the right pane and select NEW - DWORD

EnableArchive
EnableCrawler

EnableExpiry
EnableFileWatch

EnablePSTMigrations
EnableReplayIndex
EnableRestore

Set the value of all the dword keys at decimal 0.

B. Stop all Enterprise Vault services

C. Copy the Vault Store data from the old location to the new location.

Step 3 – Update the location of the Vault Store Partition(s) in the EnterpriseVaultDirectory database

Open SQL Server Enterprise Manager (SQL 2000) or SQL Server Management Studio (SQL 2005)

Expand Databases
Expand EnterpriseVaultDirectory
Expand Tables
Right-click the VaultStoreEntry table then select Open Table
Search the VaultStoreName column for the VaultStore that contains the partition that is being moved, and take note of the corresponding VaultStoreEntryId
Close the VaultStoreEntry table
Right click the PartitionEntry table then select Open
In the VaultStoreEntryId column, locate the VaultStoreEntryId from step 5 that corresponds to the Partition that is being moved
Modify the In the PartitionRootPath column to indicate the new location of the Partition
Repeat for each Partition that is being moved.

If the location is a NAS device and not a local drive, simply update the PartitionRootPath to the new UNC path rather than using a local file path

Step 4 – Start services, confirm archived items can be opened, and clear backup mode (Enterprise Vault Server)

Start all Enterprise Vault services
Confirm archived items can be opened
Clear backup mode

Clear Backup Mode (Version 8.0 and higher) – Additional information refer to HOWTO57152

a. In the left pane of the administration console, expand the Vault Store Group container.

b. Right-click the vault store group whose vault stores need to have backup mode cleared, and click Set State > Clear Backup Mode on all Vault Stores

c. Right-click the vault store group whose vault stores need to have backup mode cleared, and click Set State > Clear Backup Mode on all Index locations

Clear Backup Mode (Versions 2007 7.5 and earlier)

a. Open the registry editor and navigate to:

[HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Storage]

EnableArchive
EnableCrawler

EnableExpiry
EnableFileWatch

EnablePSTMigrations
EnableReplayIndex
EnableRestore

b. Set the value of all the dword keys at decimal 1.

c. Restart all Enterprise Vault services.