Problems report for backup shows "ERR - NetBackup libonline_util library not installed: ld.so.1: bpfis: fatal: /usr/openv/lib/libonline_util.so: open failed: No such file or directory."

Article:TECH35812  |  Created: 2004-01-30  |  Updated: 2005-01-29  |  Article URL http://www.symantec.com/docs/TECH35812
Article Type
Technical Solution


Environment

Problem



Problems report for backup shows "ERR - NetBackup libonline_util library not installed: ld.so.1: bpfis: fatal: /usr/openv/lib/libonline_util.so: open failed: No such file or directory."

Error



ERR - NetBackup libonline_util library not installed: ld.so.1: bpfis: fatal:
/usr/openv/lib/libonline_util.so: open failed: No such file or directory

Solution



The following message may appear in the problems report for a UNIX client backup when the policy type is set to MS-Windows-NT.

11/29/2004 09:45:26 master client  expected start message from client;
                   read: ERR - NetBackup libonline_util library not
                   installed: ld.so.1: bpfis: fatal:
                   /usr/openv/lib/libonline_util.so: open failed: No such
                   file or directory
11/29/2004 09:45:26 master client  expected start message from client;
                   read: INF - No valid files in the file list
11/29/2004 09:45:26 master client  could not write file list name to
                   COMM_SOCK
11/29/2004 09:45:27 master client  CLIENT client  POLICY policy
                   SCHED DIFF  EXIT STATUS 24 (socket write failed)

These errors are caused by an incorrect setting in the Policy Attributes for the policy listed in the backup. If the policy type is set to MS-Windows-NT then any UNIX client in the policy will fail with the above errors.

To correct this, set the policy type to Standard. If there are any Windows clients listed in the policy then create a seperate policy for any UNIX clients and set the policy type to Standard.



Legacy ID



273357


Article URL http://www.symantec.com/docs/TECH35812


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