Archiving and/or restoring archived items does not work. One or both of the following informational messages is listed in the application log when the Storage service starts.
| Article:TECH35932 | | | Created: 2004-01-05 | | | Updated: 2007-01-13 | | | Article URL http://www.symantec.com/docs/TECH35932 |
Problem
Archiving and/or restoring archived items does not work. One or both of the following informational messages is listed in the application log when the Storage service starts.
Error
Event ID: 6634
Source: Enterprise Vault
Category: Storage Restore
Type: Information
Description:
Storage Restore is not enabled
Event ID: 6631
Source: Enterprise Vault
Category: Storage Archive
Type: Information
Description:
Storage Archive is not enabled
Solution
Check the
following registry keys on the Enterprise Vault (EV) server in
HKLM\SOFTWARE\KVS\Enterprise Vault\Storage.
EnableArchive
EnableExpiry
EnableFileWatch
EnableReplayIndex
EnableRestore
Reset them to
1. Restart the Storage Service.
Setting these
registry DWORD values to 0 causes the Archiving/Retrieval tasks to function in
Read Only mode. These registry settings are often configured this way in a batch
file when customers are performing EV backups. However, these registry keys
should be set to Read Only during backups only, not permanently set to Read
Only.
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Legacy ID
273480
Article URL http://www.symantec.com/docs/TECH35932
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