KNOWN ISSUE: Barcoder 6.6 SP2 is unusable on certain handhelds

Article:TECH36315  |  Created: 2007-10-22  |  Updated: 2008-03-31  |  Article URL http://www.symantec.com/docs/TECH36315
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Article Type
Technical Solution

Issue



When using certain handhelds that have Windows Mobile 5 with the Microsoft Messaging and Security Feature Pack, with Barcode Solution 6.6 SP2, the Barcoder applet installs on the handheld but is unusable when launched.

The Barcoder applet menu links should have images, but instead are blue hyperlinks that do nothing when clicked, below is a screenshot of the issue as it has been observed:

Affected models:

  • Symbol MC7090 - not supported with Barcode 6.6 SP2
    • WM 5.1.476 (Build 15704.3.5.0)
  • Symbol MC7004
    • WM 5.1.478 (Build 15706.3.5.2)
  • Socket SoMo 650-M - not supported with Barcode 6.6 SP2
    • WM 5.1.478 (Build 15706.3.5.2)

Environment



Barcode Solution 6.6 SP2
Symbol MC70, sub-model MC7090

Cause



This issue is caused an updated webview.dll present in certain OEM ROMs that include the Microsoft Messaging and Security Feature Pack (MSFP).


Solution



This issue has been resolved in Barcode 6.7.


Supplemental Materials

SourceDEFECT
ValueOEM 257
DescriptionLogged in OEM (Altiris - Partner Product) database

Legacy ID



38886


Article URL http://www.symantec.com/docs/TECH36315


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