Notification Server 6.0 SP3 R9 Release Notes

Article:TECH36868  |  Created: 2007-11-07  |  Updated: 2009-01-22  |  Article URL
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Article Type
Technical Solution


What do I need to know about the 6.0 SP3 R9 release of Altiris Notification Server?


Release Notes for Altiris® Notification Server™ 6.0 SP3 R9

Installation and Configuration

Fixes in this Release

Known Issues

Additional Documentation

Installation and Configuration

Rollup 9 (R9) for Notification Server 6.0 is a rollup of fixes to the core product since the release of Service Pack 3. It includes R1 (KB22690), R2 (KB23784), R3 (KB25133), R4 (KB27859), R5 (KB31946), R6 (KB34317), R7(KB35803), and R8(KB39159)

Note: We do not recommend uninstalling R9 as it contains essential fixes. If you experience problems after the installation, please contact Altiris Support Services at

Prerequisite Software

Notification Server 6.0 SP3 (build 6.0.6074)

Installing Rollup 9 (R9) for Notification Server 6.0 SP3

Download Altiris_NS_6_0_SP3_KB39160.exe from the following location:

Run Altiris_NS_6_0_SP3_39160.exe on the Notification Server.

Note: R9 includes an updated version of the Altiris Agent. After installing R9 onto the Notification Server, the Altiris Agent package will be updated. The upgrade policy is located in the Configuration tab of the Altiris Console under Configuration > Altiris Agent > Altiris Agent Rollout.

Fixes in this Release

The following issues were resolved in this release. For additional information regarding a fixed issue, click on the Article ID link.

Fixed Issue Component Article ID
Memory leak in Altiris Service during Licensing Refresh calls Notification Server

3771640002, 4000340055

Error: "The requested operation could not be completed'' when trying to manually assign a Package Server to a Site Notification Server


Error: "Item has already been added. Key in dictionary: 'Processor' Key being added: 'Processor'" Notification Server


Collection Selector Picker is taking a long time to load Notification Server


When the name or domain of a User resource is updated, the name.domain ResourceKey record is not updated Notification Server


Power Management cannot be configured without a valid multicast address Notification Server


Unable to export objects using Notification Server if they have illegal characters in their name Notification Server


Inventory forwarding does not work with SSL if the certificate is issued to an Alias Notification Server


PreferredNSHost setting, once set, is not used globally throughout the Notification Server Notification Server


Performance improvements in StringManager.SetStringSet calls Notification Server


SaveSentMail registry key is no longer supported Notification Server


Moving agents from one Notification Server to another can cause Software Delivery packages not to be downloaded and executed Package Server


Improved support for Windows XP, Server 2003 and Server 2008 Altiris Agent


AEXAgentUtil.exe /clean does not remove a registry key Altiris Agent


Agent does not detect when a proxy has closed the connection Altiris Agent


NS agent pull fails when proxy exception list is too long Altiris Agent


HTTPS push installation is failing using Internet Explorer 7 Altiris Agent


The AClient x64 is not visible on the Altiris Agent Altiris Agent


Windows Defender alert in Vista states that the Altiris Agent is unsigned code Altiris Agent


Known Issues

  • After installing R9, Software Delivery Tasks that are set to run only at the scheduled time do not run after a deferral window; See KB45168
  • If Helpdesk Solution is installed on the Notification Server, install R9, then go to KB43862 and follow the additional steps in the resolution section of that article.
  • If IT Analytics is installed on the same computer as the Notification Server, wait to install R9 until after a new release of IT Analytics. R9 causes the current version of IT Analytics to stop working correctly. See article 40366.
  • "PackageDownload Download Snapshot failed: Failed to create NS Client component. Error number: 46. Error description: Permission denied". See article 1751 for the workaround.

Additional Documentation

Altiris product documentation is available in Microsoft HTML Help* (.chm) and Adobe Acrobat* (.pdf) formats. To view Altiris product documentation in .pdf format, use Adobe Acrobat Reader* (available at:

Documentation files are installed in the following directory on the Altiris® Notification Server™ computer: C:\Program Files\Altiris\Notification Server\NSCap\Help.

The following documentation is provided with Notification Server 6.0 SP3.

  • Notification Server Help
  • Notification Server Reference

You can access documentation from the Altiris Console by clicking the following icons in the upper-right corner of the console:

Access the contextual online help by clicking the online help icon .
Access an index of all installed help by clicking the index icon help index.

Altiris Information Resources

Source What Information it Includes Where to Find it
Altiris Documentation Information about new features, update instructions, and known issues for each release. Includes Altiris formal documentation such as release notes, help, reference guides, best practice articles, and technical reference articles. documentation
Altiris Knowledgebase Comprehensive collection of articles, incidents, and issues for Altiris solutions.
Altiris Juice:
an online magazine for Altiris users
Best Practices, tips and tricks, and articles for users of Altiris solutions.
Online Forums Forums for Altiris solutions and suites.

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