How to configure Backup Exec to use a TCP Port other than 3527 if that port is being used by another application

Article:TECH36890  |  Created: 2005-01-20  |  Updated: 2013-11-19  |  Article URL http://www.symantec.com/docs/TECH36890
Article Type
Technical Solution

Product(s)

Issue



How to configure Backup Exec to use a TCP Port other than 3527 if that port is being used by another application.

 


Cause



TCP Port 3527 is reserved by Backup Exec. If this port is in use by another application, the installation will complete, but the Backup Exec Server Service will not start and Backup Exec will not load.

Locating the application using TCP Port 3527 and reassigning the application to another port is preferred; however, the port used by Backup Exec can be changed if necessary.

 


Solution



To change the port Backup Exec uses:

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
 
 
1. Using Regedit or Regedt32, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\Backup Exec\Server for Version 10.x
 
Or to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Server for version 11.x ,12.x , 12.5 , 2010, 2010 R2 and 2010 R3.
 
2. Right click Server, select New and select DWORD Value.
 
3. Name the key MQPortID and enter the value of the new port that Backup Exec should use for communications. Refer figure 1.
 
Figure 1
 
 
Note: All MMS and CASO servers should be configured to use the same port that is assigned for MQPortID.
 
4. Restart Backup Exec's services

Note: SBS 2000 and SBS 2003 install the SBS firewall service on port 3527 by default.
 
For more information on which ports Backup Exec uses, refer to the following document:
 
What TCP/UDP ports does Backup Exec 11d for Windows Servers (including CPS and DLO) and Backup Exec System Recovery use?
 
http://www.symantec.com/docs/TECH49563
 

 

 




Legacy ID



274583


Article URL http://www.symantec.com/docs/TECH36890


Terms of use for this information are found in Legal Notices