KNOWN ISSUE: Amount of time to defer a Software Delivery task in the drop-down options does not dissipate

Article:TECH37745  |  Created: 2007-12-10  |  Updated: 2008-05-20  |  Article URL http://www.symantec.com/docs/TECH37745
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Article Type
Technical Solution


Issue



There are two possible issues found. Here are the details:
  1. It seems as if the drop-down of available times (5, 10, 15, 30, and so on) never dissipate, so when deferring for 5 minutes and waiting 5 minutes, the dialogue will come back up. The same options are still available and 5 minutes is not removed from the available time. If I make available 30 minutes as the available time to defer a task, my menu choices would be 5, 10, 15, and 30. So with this issue those menu options will still be available even after I chose 5 minutes and waited.
  2. When the option under the Agent configuration policy > Interaction tab > Software delivery task notification prior to running drop-down is set to 60 minutes, and I have a task that is set to a deferral option of 15 minutes, the end user has the option for 5, 10, 15, and 30, instead of just 5, 10, and 15.  

Environment



Notification Server 6.0 SP3 +6
Altiris Agent 2386
Software Delivery Solution Agent 6.1.1016

Cause



The core AeXSWDAgent.dll file needs to be changed in order to correct this issue as the problem is inside the code.


Solution



It is scheduled to be included in a future release of Notification Server.

Supplemental Materials

SourceDEFECT
ValueLB 63658
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID



39575


Article URL http://www.symantec.com/docs/TECH37745


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