KNOWN ISSUE: Amount of time to defer a Software Delivery task in the drop-down options does not dissipate

Article:TECH37745  |  Created: 2007-12-10  |  Updated: 2008-05-20  |  Article URL
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


There are two possible issues found. Here are the details:
  1. It seems as if the drop-down of available times (5, 10, 15, 30, and so on) never dissipate, so when deferring for 5 minutes and waiting 5 minutes, the dialogue will come back up. The same options are still available and 5 minutes is not removed from the available time. If I make available 30 minutes as the available time to defer a task, my menu choices would be 5, 10, 15, and 30. So with this issue those menu options will still be available even after I chose 5 minutes and waited.
  2. When the option under the Agent configuration policy > Interaction tab > Software delivery task notification prior to running drop-down is set to 60 minutes, and I have a task that is set to a deferral option of 15 minutes, the end user has the option for 5, 10, 15, and 30, instead of just 5, 10, and 15.  


Notification Server 6.0 SP3 +6
Altiris Agent 2386
Software Delivery Solution Agent 6.1.1016


The core AeXSWDAgent.dll file needs to be changed in order to correct this issue as the problem is inside the code.


It is scheduled to be included in a future release of Notification Server.

Supplemental Materials

ValueLB 63658
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID


Article URL

Terms of use for this information are found in Legal Notices