KNOWN ISSUE: Asset Report ''Assets without Serial Number'' does not have right-click functionality

Article:TECH38274  |  Created: 2008-01-07  |  Updated: 2008-01-07  |  Article URL http://www.symantec.com/docs/TECH38274
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Article Type
Technical Solution


Problem



The Asset Management report "Asset's without Serial Number" does not have a right-click interface. When you right-click on an entry in the report, nothing happens. Why?

Solution



The SQL used to generate the report does not include the resourceguid. The Notification Server console requires this return to be present in the report in order to generate a right-click menu. Import the attached, updated report into the Notification Server console to resolve the issue.

Supplemental Materials

SourceDEFECT
ValueSYD 32407
DescriptionLogged in sydd2 (Altiris - Sydney) database

Legacy ID



39953


Article URL http://www.symantec.com/docs/TECH38274


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