Unable to install or upload AppStream licenses with "Upload license file failed - load error" message

Article:TECH38288  |  Created: 2008-01-08  |  Updated: 2008-02-14  |  Article URL http://www.symantec.com/docs/TECH38288
Article Type
Technical Solution


Issue



When trying to install or upload AppStream licenses the following message appear:

Upload license file failed - load error.


Environment



Software Virtualization Solution Pro 2.1
AppStream* 5.2.1

Cause



Corrupted license file.

Solution



Try to redownload the license file and install it. If the file is still not installing properly, contact our licensing department to get a new file.

If after getting a new file the issue persists, contact our Altiris Support Services.


Legacy ID



39961


Article URL http://www.symantec.com/docs/TECH38288


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