KNOWN ISSUE: After updating the status of an asset with Barcode and importing the data, duplicates appear on reports

Article:TECH38463  |  Created: 2008-01-15  |  Updated: 2008-12-11  |  Article URL http://www.symantec.com/docs/TECH38463
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Article Type
Technical Solution


Issue



After updating the status of an asset with Barcode and importing the data into Asset, duplicate of the asset may appear on reports with multiple statuses.

Environment



Barcode 6.6 SP2
Notification Server 6.0 SP3 + R6

Cause



This issue is caused by installing Notification Server 6.0 hotfix R6.

Solution



As a workaround, you can manually right-click and set the status of the assets to remove the duplicate statuses and leave only one status.

This issue has been resolved in Notification Server 6.0 R9 KB39160.

Supplemental Materials

SourceDEFECT
ValueSYD 32296
DescriptionLogged in sydd2 (Altiris - Sydney) database


Legacy ID



40055


Article URL http://www.symantec.com/docs/TECH38463


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