How to verify which version of Enterprise Vault (EV) is running

Article:TECH39258  |  Created: 2005-01-12  |  Updated: 2013-06-03  |  Article URL http://www.symantec.com/docs/TECH39258
Article Type
Technical Solution

Product(s)

Issue



It is possible to find out which version of EV is running on a client through either Outlook or the registry. On the EV server, the information is held in the registry.
 


Solution



Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry and when viewing the registry.. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.

1. To locate the version information from the registry, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Install\Version ( For 32 bit OS) on either the client or server.
 

If you have 64bit OS then everything is under a WOW6432Node key:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KVS\Enterprise Vault\Install\Version.


2.  On client machines, the version of EV is also shown in Outlook. Within Outlook click on Help and click About Enterprise Vault. If using Outlook 2010, click on File | Enterprise Vault


The table below details the EV version numbers and builds.
 

Version Build Number
6.0 7400
6.0 SP1 7637
6.0 SP2 7791
6.0 SP3 8000
6.0 SP4 8502
6.0 SP5 8644
6.0 SP6 8806
7.0 1394
7.0 SP1 2002
7.0 SP2 2133
7.0 SP3 2513
7.0 SP4 2730
7.0 SP5 3001
2007 7.5.0.1250
2007 SP1 7.5.1.1397
2007 SP2 7.5.2.1862
2007 SP3 7.5.3.2138
2007 SP4 7.5.4.2534
2007 SP5 7.5.4.2635
2007 SP6 7.5.6.2840
8.0 8.0.0.1405
8.0 SP1 8.0.1.1560
8.0 SP2 8.0.2.1693
8.0 SP3 8.0.3.1845
8.0 SP4 8.0.4.1991
8.0 SP5 8.0.5.1048
9.0 9.0.0.1193
9.0.1 9.0.1.1073
9.0.2 9.0.2.1061
9.0.3 9.0.3.1164
10.0 10.0.0.1316
10.0.1 10.0.1.1171
10.0.2 10.0.2.1112
10.0.3 10.0.3.1090


3. From within the Vault Administration Console (VAC),  right-click on the root Enterprise Vault icon below the Console Root and select About... (Figure 1)

Figure 1
 


This will then launch a splash screen with the version and relevant service pack information (Figure 2).

Figure 2
 
 



Legacy ID



277401


Article URL http://www.symantec.com/docs/TECH39258


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