KNOWN ISSUE: Configuration for Outlook after a migration is not being restored properly on destination computer

Article:TECH39450  |  Created: 2008-02-22  |  Updated: 2008-02-22  |  Article URL http://www.symantec.com/docs/TECH39450
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Article Type
Technical Solution


Issue



It appears that after the migration process is done on the destination computer, if I go and open Outlook > Tools > Options > E-mail > E-mail Options > Advanced E-mail Options > When sending a message area, the Set importance changes from Normal to Low.

Environment



PC Transplant Solution 6.8.1032.0
Microsft Windows* XP SP2


Cause



Unknown.

Solution



Symantec is working towards a resolution and will update this article when a resolution is reached.

A workaround is to use an older build of PC Transplant Solution 6.8. This issue has not been seen with PC Transplant Solution 6.8.1021.0.

If you are seeing this issue and you don't have an older build of PC Transplant Solution 6.8, contact Altiris Support Services, we can provide you with the older build.


Supplemental Materials

SourceDEFECT
ValueLB 65745
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID



40563


Article URL http://www.symantec.com/docs/TECH39450


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