BUG REPORT: When using VERITAS NetBackup (tm) 5.1 MP3, or MP3A, a backup exits with a Status 1: partially successful. This is due to the VERITAS Snapshot Provider (VSP) cache file not being automatically excluded from the backup. This issue is resolved with NetBackup 5.1 MP4.

Article:TECH39469  |  Created: 2005-01-27  |  Updated: 2006-01-17  |  Article URL http://www.symantec.com/docs/TECH39469
Article Type
Technical Solution

Product(s)

Environment

Issue



BUG REPORT: When using VERITAS NetBackup (tm) 5.1 MP3, or MP3A, a backup exits with a Status 1: partially successful. This is due to the VERITAS Snapshot Provider (VSP) cache file not being automatically excluded from the backup. This issue is resolved with NetBackup 5.1 MP4.

Error



the requested operation was partially successful (1)

Solution



Bug:  
A Status 1 message occurs, indicating that the backup was partially successful. This is due to the VSP cache file not being automatically excluded. This issue was introduced in NetBackup Server / NetBackup Enterprise Server 5.1, Maintenance Pack 3 (MP3) and MP3A.  In 5.1 MP3/MP3A, the VSP cache file extension has changed from .tmp to .vsp.

Bug ID: 372016

Symptom(s):
The backup job will end in a Status 1, even though all appropriate files may have been backed up.  


Client Log Files:  
bpbkar
9:14:52.797 AM: [1696.1564] <2> tar_backup::backup_startfile_state: TAR - Backup: C:\_vxfiVspCacheFile_0.VSP
9:14:52.827 AM: [1696.1564] <16> file_access::V_OpenForRead: ERR - CreateFile() failed: \\?\Volume{a37acbbf-5eb3-4f16-b106-0949380d65b1}\_vxfiVspCacheFile_0.VSP (WIN32 32: The process cannot access the file because it is being used by another process. )
9:14:52.827 AM: [1696.1564] <4> tar_base::V_vTarMsgW: INF - tar message received from dos_backup::tfs_readopen
9:14:52.827 AM: [1696.1564] <2> tar_base::V_vTarMsgW: WRN - can't open file: C:\_vxfiVspCacheFile_0.VSP (WIN32 32: The process cannot access the file because it is being used by another process. )

Workaround:
Manually add *.vsp files to the client's exclude list.

For detailed information on creating an exclude list on a client, please refer to the VERITAS NetBackup (tm) System Administrator's Guide, Volume I for UNIX or Windows.  The System Administrator Guides can be found below in the Related Documents section.

Formal Resolution
This issue is formally resolved in NetBackup (tm) Enterprise Server 5.1, Maintenance Pack 4 (MP4).  A link to this fix is listed below, in the Related Documents section.


Supplemental Materials

SourceETrack
Value372016
DescriptionEtrack (NetBackup) 372016: VSP cache file is not excluded from backup- causes partial backup

SourceError Code
Value01
DescriptionNetBackup Error Code 01: the requested operation was partially successful


Legacy ID



277606


Article URL http://www.symantec.com/docs/TECH39469


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