Intel SCS Hotfix for version 3.0—Issue: Properties Script Failed with no calls to oobprov.exe

Article:TECH39491

Created: 2008-02-26

Updated: 2008-05-12

Article URL http://www.symantec.com/docs/TECH39491

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Article Type
Technical Solution

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Problem

This hotfix is provided by Intel for the issue where on the install or upgrade to version 3.0 of Intel SCS* via Out of Band Management Solution 6.2, Provisioning stops altogether. No system provision after upgrade to 3.0. Intel SCS Hotfix for version 3.0—Issue: Properties Script Failed with no calls to oobprov.exe

Environment

Out of Band Management 6.2
Intel SCS Component 3.0

Cause

Out of Band supplies the Provisioning script oobprov.exe. On upgrade or install of this version the props_script_timeout is set to 0, allowing no time for SCS to call the provisioning script. All provisioning fails.

Solution

Two options:

You can apply the hotfix attached to this article. See the included PDF for additional information.
You can run the following script against the IntelAMT database to correct the problem:

USE IntelAMT
UPDATE csti_configuration
SET props_script_timeout = 180

Attachments

SCS3.0TimeoutPatch.zip (1.8 MBytes)

Legacy ID

40611