Hotfix 8: All jobs are processed very slowly by the Recovery Solution Server
| Article:TECH39498 | | | Created: 2008-02-27 | | | Updated: 2008-05-12 | | | Article URL http://www.symantec.com/docs/TECH39498 |
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Problem
All jobs are processed very slowly by the Recovery Solution Server.
Environment
Recovery Solution 6.2.2760
Cause
Threads synchronization issue in Recovery Server Job Queue module caused by incorrect work of CRITICAL_SECTION in some cases.
Solution
This hotfix is in the form of JobQueue.dll. It can be applied the following way:
- Stop the Recovery Solution Server Service.
- Browse to %Program Files%\Altiris\Recovery Solution\Server directory of the Recovery Solution Server.
- Replace the old JobQueue.dll with the new JobQueue.dll attached to this article in the Server.zip.
- Restart the Recovery Solution Server Service.
Attachments
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| Source | DEFECT |
| Value | TLN 24511 |
| Description | Logged in tlndev (Altiris - Talinn) database |
Legacy ID
40632
Article URL http://www.symantec.com/docs/TECH39498
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