ActiveX cannot create object

Article:TECH39655  |  Created: 2005-09-28  |  Updated: 2005-11-25  |  Article URL http://www.symantec.com/docs/TECH39655
Article Type
Technical Solution



Issue



User encounters the following error during installation on some of the PCs in an office: "ActiveX component can't create object or return reference to this object (Error 429)."

Environment



Windows 95/98/Me
Windows NT 4.0
Windows 2000
Windows XP


Cause



There are missing dependencies or DLL files on the destination PC.

Solution



There are two Microsoft's Knowledge Base articles, Q189366 and Q185126, that may give you more information on this error in general.

WiseScript: The solution is to view the installation log (located in the installed program directory) and look for the lines in that log that state "Unable to register". Those lines will help indicate which DLLs are missing from the destination PC and need to be added to that destination PC.

Windows Installer Editor: uring the uninstall, you will recieve a 1904 internal error, and it will appear on the log file.

One program to use to assist in this process is named Visual Studio. That program has an option known as Dependency Walker which allows the opportunity to view the DLL files/dependencies necessary on a destination PC.

There is a separate Dependency Walker link of version 2.0 beta which is freeware. This is found on the site http://www.dependencywalker.com/.


Legacy ID



4100


Article URL http://www.symantec.com/docs/TECH39655


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