KNOWN ISSUE: RS 6.2.2332 - Arithmetic overflow in Data Collector report

Article:TECH39677  |  Created: 2008-03-25  |  Updated: 2008-05-20  |  Article URL http://www.symantec.com/docs/TECH39677
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Article Type
Technical Solution

Issue



Data Collector report fails with arithmetic overflow error:

Arithmetic overflow error converting expression to data type int.


Environment



Recovery Solution 6.2.2332 (SP1)

Cause



Large values in MaxNewDataBytes and AvgNewDataTypes may cause arithmetic overflow when converted into default int data type.

New report uses bigint data type to operate with these numbers.

Solution



  1. Download attached Reports_Server_config.xml.
  2. Rename file to Reports_Server.config.
  3. Overwrite original C:\Program Files\Altiris\Recovery Solution\Console\Config\Reports_Server.config with the new one.
  4. Execute AexConfigure.exe tool to update reports within solution. Update path if necessary:

    C:\>"C:\Program Files\Altiris\Notification Server\bin\AeXConfig.exe" /configure "C:\Program Files\Altiris\Recovery Solution\Console\Config\Solution_Ent.config"

    This tool updates Notification Server database and may take few minutes to complete.

Attachments

Reports_Server_config.xml (90 kBytes)

Supplemental Materials

SourceDEFECT
ValueTLN 26018
DescriptionLogged in tlndev (Altiris - Talinn) database

Legacy ID



41046


Article URL http://www.symantec.com/docs/TECH39677


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