KNOWN ISSUE: RS 6.2.2332 - Arithmetic overflow in Data Collector report

Article:TECH39677

Created: 2008-03-25

Updated: 2008-05-20

Article URL http://www.symantec.com/docs/TECH39677

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Article Type
Technical Solution

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Problem

Data Collector report fails with arithmetic overflow error:

Arithmetic overflow error converting expression to data type int.

Environment

Recovery Solution 6.2.2332 (SP1)

Cause

Large values in MaxNewDataBytes and AvgNewDataTypes may cause arithmetic overflow when converted into default int data type.

New report uses bigint data type to operate with these numbers.

Solution

Download attached Reports_Server_config.xml.
Rename file to Reports_Server.config.
Overwrite original C:\Program Files\Altiris\Recovery Solution\Console\Config\Reports_Server.config with the new one.
Execute AexConfigure.exe tool to update reports within solution. Update path if necessary:

C:\>"C:\Program Files\Altiris\Notification Server\bin\AeXConfig.exe" /configure "C:\Program Files\Altiris\Recovery Solution\Console\Config\Solution_Ent.config"

This tool updates Notification Server database and may take few minutes to complete.

Attachments

Reports_Server_config.xml (90 kBytes)

Supplemental Materials

Source	DEFECT
Value	TLN 26018
Description	Logged in tlndev (Altiris - Talinn) database

Legacy ID

41046