KNOWN ISSUE: Computers and/or jobs disappear or the tree view collapses on refresh

Article:TECH39949  |  Created: 2008-05-08  |  Updated: 2008-07-09  |  Article URL
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Article Type
Technical Solution


Computers and/or jobs in the Deployment Solution Console (not the Deployment Solution Web Console) disappear or the tree view collapses on refresh. Sometimes the refresh will occur extremely quickly and will cause the items in the console to appear to flicker.


Deployment Solution 6.9 (build 164 and 174)


This is caused due to one or more of the following:

First, in Deployment Solution 6.9, new security-related features were added that require a larger SQL query upon each console refresh.

Second, when the same user account is used to login to Deployment Solution from multiple consoles, the consoles may refresh at exactly the same time. This causes jobs and computers to appear to "disappear."


This bug is fixed in Deployment Server 6.9 SP1


KB41648 (4.6 MBytes)

Supplemental Materials

ValueLB 65690
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

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