Hotfix 23: Problem with national and special characters in folder/file names

Article:TECH40499  |  Created: 2008-08-21  |  Updated: 2008-08-22  |  Article URL
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


Unable to browse folders with national and special characters in WBFR.


Recovery Solution 6.2.2760 (6.2. SP2)


Although files and folders with special characters have been backed up and possibly shown properly in the WBFR, Internet Explorer freezes after clicking on the folder or file in the WBFR window.


The hot fix binaries are attached. They should replace the original Recovery Solution files on the Recovery Solution Server in \Program Files\Altiris\Recovery Solution\Server\WBFR.

Supplemental Materials

ValueTLN 27434
DescriptionLogged in tlndev (Altiris - Talinn) database

Legacy ID


Article URL

Terms of use for this information are found in Legal Notices