KNOWN ISSUE: Authentication failing using ASDK methods like DeleteComputer() after installing DS 6.9 SP1

Article:TECH40810  |  Created: 2008-11-03  |  Updated: 2009-01-02  |  Article URL http://www.symantec.com/docs/TECH40810
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Article Type
Technical Solution

Issue



Authentication failing using ASDK methods like DeleteComputer() after installing SP1

Sample of the error:

getDSComputerInfo.vbs(32, 1) Altiris.ASDK.DS.COM: Method failed. Exception: System.Web.Services.Protocols.SoapException: Error:    Could not authenticate Deployment Solution user.

Invalid credentials were provided for authentication. ---> Altiris.ASDK.ASDKInsufficientPermissionException: Error:     Could not authenticate Deployment Solution user.

Invalid credentials were provided for authentication.

   at Altiris.ASDK.DS.ComputerManagement.GetComputerInfo(Int32 computerID, Int32 filterType)

   at Altiris.ASDK.DS.Web.ComputerManagementService.GetComputerInfo(Int32 computerID, Int32 filterType)

   --- End of inner exception stack trace ---

   at Altiris.ASDK.DS.Web.ComputerManagementService.GetComputerInfo(Int32 computerID, Int32 filterType)


Environment



ASDK 1.4

DS 6.9 SP1 Build 355


Cause



AxDsDm.dll missing from the GAC.


Solution



This issue has been resolved in DS 6.9 SP2 and the ASDK 1.4.209.


Attachments

Altiris_ASDK_1_4_209.exe (13.5 MBytes)

Supplemental Materials

SourceDEFECT
ValueLB 74256
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database


Legacy ID



44253


Article URL http://www.symantec.com/docs/TECH40810


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