Errors while attempting to create FSR's through the FSR Wizard

Article:TECH41050  |  Created: 2008-12-19  |  Updated: 2008-12-19  |  Article URL http://www.symantec.com/docs/TECH41050
Article Type
Technical Solution

Issue



Within the Altiris Console accessing right-click options for Recovery Solution Tasks on a client resource and selecting the Create FSR Image wizard, you may receive one of the following error messages:

1. This computer has no Full System Snapshots stored on the server
2. No Recovery Solution Server found you will not be able to create an FSR image

 


Environment



Recovery Solution 6.2.2760 SP2


Cause



Enable Active X controls and have sufficient security settings to allow Active X controls


Solution



Within Internet Explorer > Tools > Internet Options > Security menu select the correct security profile and enable all of the Active X controls

 


Legacy ID



44805


Article URL http://www.symantec.com/docs/TECH41050


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