KNOWN ISSUE: Darwin ADLagent installation fails to prompt for Deployment Server IP address

Article:TECH41162  |  Created: 2009-01-15  |  Updated: 2009-01-15  |  Article URL http://www.symantec.com/docs/TECH41162
Article Type
Technical Solution

Product(s)

Issue



The Darwin ADLagent installer does not prompt the user for the IP address of the Deployment Server during installation.


Environment



Mac OS X v10.5.4 - v10.5.8

(This issue has been fixed in Mac OS X v10.6)


Cause



A change was made in OS X build 10.5.4 that prevents the ADLagent installer from prompting the user for the IP address of the Deployment Server.

Solution



As a workaround, the IP address of the DS server can be manually added to the 'TcpAddr' section of the adlagent.conf file, which is located in the /opt/altiris/deployment/adlagent/conf/ folder.  Use the vi editor to make the change:
  1. Open Terminal.app (located in the /Applications/Utilities folder)

  2. Type:  sudo vi /opt/altiris/deployment/adlagent/conf/adlagent.conf

  3. Enter the password for an admin user

  4. Scroll down in the vi editor to the TcpAddr section of the adlagent.conf file
  5. Press the 'i' key to change the editor to Insert mode

  6. Enter the correct IP address of the Deployment Server
  7. Press the 'Esc' key to exit Insert mode
  8. Type:  :wq (to save changes and exit the vi editor)
  9. Type: sudo systemstarter restart adlagent (to restart the agent and implement the new settings)
  10. Type:  exit (to end the Terminal session)
  11. Press 'Apple-Q' to close the Terminal application


Legacy ID



45086


Article URL http://www.symantec.com/docs/TECH41162


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