Login failed for user 'AMTSCS_SERVER.DOMAIN...'
|Article:TECH41166|||||Created: 2009-01-15|||||Updated: 2009-01-15|||||Article URL http://www.symantec.com/docs/TECH41166|
After upgrading the Windows Operating System installation on the Notification Server, the Windows Event Viewer is showing the following Failure Audit logs for MSSQLSERVER:
Login failed for user 'AMTSCS_ALTIRISSERVER.ALTIRISSERVER_7Xb_j5+K4'.
Windows 2003 upgraded from Standard to Enterprise edition
Notification Server 6.0
Out of Band Management 6.2
Since the SQL username with permissions to the IntelAMT database is randomly generated, the permissions were changed during the upgrade process, and the account was unable to be recovered.
The easiest resolution is to uninstall and reinstall the Intel SCS component:
In Windows Add/Remove Programs, uninstall the Intel Active Management Technology Setup and Configuration Service
- During the uninstall process, choose NOT to remove the IntelAMT database from SQL.
- During the installation process, choose to use the existing IntelAMT database in SQL.
Article URL http://www.symantec.com/docs/TECH41166