KNOWN ISSUE: Software Delivery Tasks that are set to run only at the scheduled time do not run after a deferral window with the R9 agent

Article:TECH41199

Created: 2009-01-20

Updated: 2009-04-06

Article URL http://www.symantec.com/docs/TECH41199

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Article Type
Technical Solution

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Problem

Software Delivery Tasks that are set to run only at the scheduled time do not run.

This occurs if the task is setup to run at a scheduled time with the radial selected to 'only run at the scheduled time', whether or not a deferral option is offered.

Environment

Notification Server 6.0 SP3 R9 - This worked previously to R9.
Software Delivery Solution 6.1 SP3

Cause

This appears to be a defect introduced in the new version of the Software Delivery core agent (AeXSWDAgent.dll) introduced with the new Altiris Agent in R9.

Solution

This issue has been resolved in the R10 hotfix for Notification Server 6.0 SP3. More information about R10 can be found here.

Supplemental Materials

Source	DEFECT
Value	LB 75969
Description	Logged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID

45168