License Descriptor Maximum Usage and Inactive Application Users reports require manual update when using Oracle database

Article:TECH41407  |  Created: 2009-02-10  |  Updated: 2009-02-10  |  Article URL http://www.symantec.com/docs/TECH41407
Article Type
Technical Solution


Issue



These reports return a “no data available” message.


Environment



Workspace Streaming 6.1 using an Oracle database.


Cause



These reports require a manual update to complete successfully.


Solution



To update these reports:

  1. Download the attached LicenseDescriptorMaxUsageReport.xml and InactiveApplicationUsersReport.xml to the server hosting the Streamlet Engine.
  2. Copy these files to the StreamingServer\streamletEngine\dci\reports\def folder.
  3. Restart the AWEStreamletEngine service.

Legacy ID



45533


Article URL http://www.symantec.com/docs/TECH41407


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