RS Agents failing to register with an error stating "Unknown error occurred while communicating to Recovery Solution Server".
|Article:TECH41878|||||Created: 2009-04-17|||||Updated: 2012-07-21|||||Article URL http://www.symantec.com/docs/TECH41878|
After entering in the credentials to register the RS Agent an error message occurs saying "Unknown error occurred while communicating to Recovery Solution Server. Please contract your Recovery Solution administrator".
Recovery Solution 6.2.x
Recovery Solution 7.0.x
Unknown. Possible corrupt RS Server Agent causing communication issues.
Reinstall the RS Server Agent and the Client RS Agents should now be able to register successfully.
Article URL http://www.symantec.com/docs/TECH41878