Known Issue: Maintenance windows that have their repeat schedule set to “No Repeat” may not run

Article:TECH41964  |  Created: 2009-04-28  |  Updated: 2009-04-28  |  Article URL
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


If you configure a maintenance window policy (menu path: Settings > Agents/Plug-ins > Maintenance Windows) and set the repeat schedule to “No Repeat”, the maintenance window next activation time and duration values are not passed on to the Altiris Agent.

After an Altiris Agent receives the policy, you can open the Altiris Agent UI to verify the maintenance window settings (click Settings, and then select the Maintenance Windows tab). The maintenance window is listed, but contains no Next Activation time nor Duration value.


Symantec Management Platform 7.0 SP2


This issue occurs when the start date (or daily time, if the start date is the current day) are in the past. 

The default start date of all maintenance windows is not the current date. It is hard-coded as November 1st, 2007.


The maintenance window works correctly if the specified start date and daily time period is in the future.

To specify the start date of a maintenance window:

  1. In the Maintenance Window page, click Advanced.
  2. In the Advanced Options window, set the appropriate start date, and then click OK.

Supplemental Materials

ValueETK 1585897
DescriptionLogged in Etrack (Symantec) database

Legacy ID


Article URL

Terms of use for this information are found in Legal Notices