KNOWN ISSUE: Application Monitor Policy reverts to default target upon save.

Article:TECH42030  |  Created: 2009-05-07  |  Updated: 2009-05-07  |  Article URL http://www.symantec.com/docs/TECH42030
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Article Type
Technical Solution


Issue



When modifing the 'target' computers for an Application Monitor Policy, the modified target will not be applied properly after saving.    The selected policy will revert to the default 'Windows Computers with Application Metering Plug-In' upon refreshing the Management Console UI.

Environment



Application Metering Plug-In 7.0.1085


Solution



To work around this issue, Symantec has released a hotfix which will allow the Application Metering targets to be modified properly.    This issue is expected to be corrected in the SP1 release of Inventory Solution.

To deploy this hotfix, download the attached Inventory_701085_TargetHotfix.zip and follow the instructions below on the Notification Server computer:

  1. Replace the existing Altiris.Inventory.Web.dll  located at [NS Installed drive]\Program Files\Altiris\Inventory\Web\Bin with the newly downloaded hotfix: Altiris.Inventory.Web.dll [ version 7.0.1085.1 ].
    • NOTE:  It is recommended the existing file be saved for backup purposes before deploying the replacement DLL.
  2. Open a command prompt window and execute the command:  iisreset
  3. Delete temporary internet files from [OS Drive\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files]

  4. In the Notification Server Console, open the affected Monitor Policies and verify that the target can be modified successfully.


Attachments

Inventory_701085_TargetHotfix.zip (139 kBytes)

Supplemental Materials

SourceDEFECT
ValueLB 77838
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

SourceDEFECT
ValueETK 1927486
DescriptionLogged in Etrack (Symantec) database

Legacy ID



46978


Article URL http://www.symantec.com/docs/TECH42030


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