Unable to connect to database

Article:TECH42159  |  Created: 2009-05-26  |  Updated: 2011-02-12  |  Article URL http://www.symantec.com/docs/TECH42159
Article Type
Technical Solution


Issue



We are trying to configure our database for IT Analytics, but we are getting an error that the database does not exist if we verify the connection.

Home > IT Analytics > Settings > Connections


Environment



NS 7.0
IT Analytics 7

SQL 2005 Express edition


Cause



IT Analytics 7 requires the following SQL services:

- Microsoft SQL Server 2005 SP2 Analysis Service (for IT Analytics Cube database)

For more information about proper configuration, see the Microsoft MSDN
Web site at
http://msdn2.microsoft.com/en-us/library/ms143764.aspx.

- Microsoft SQL Server 2005 SP2 Reporting Services (for IT Analytics Reports)

For more information about proper configuration, see the Microsoft MSDN
Web site at
http://go.microsoft.com/fwlink/?LinkID=91847.

SQL 2005 Express edition does not having this features, please check this site: http://www.microsoft.com/Sqlserver/2005/en/us/compare-features.aspx


Solution



Please ensure that your environment meets all of the requirements as stated in the product documentation.
For more details please download the product guide for IT Analytics 7.0 : http://www.altiris.com/Support/Documentation.aspx#i

Legacy ID



47321


Article URL http://www.symantec.com/docs/TECH42159


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