Cleanup Ownerhip task resets asset ownership set with connector
|Article:TECH42200|||||Created: 2009-05-29|||||Updated: 2009-05-29|||||Article URL http://www.symantec.com/docs/TECH42200|
When setting a resource owner using a connector rule to be a department, as soon as the reset ownership task runs the ownership gets reset to the/an asset user and no longer reflects what was set with the connector rule.
Observed wtih connector solution 6.5
For the (default) user association not to be re-created when the cleanup ownership task runs both an asset owner association as well as an asset owner and a percentage needs to be set, so that these settings enforce the department owner to 'stick'.
For the connector rule to enforce the ownership and be a binding association of a department all of the following must be set;
Data Class Mappings - Ownership Details
Owner, set to the department
Ownership percentage, set to 100% (Value of 100)
Association Mappings - Asset Department Owners
Asset Department owners, set to the department
Article URL http://www.symantec.com/docs/TECH42200