KNOWN ISSUE: AClient config file password is always encrypted

Article:TECH42228

Created: 2009-06-03

Updated: 2010-08-14

Article URL http://www.symantec.com/docs/TECH42228

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Article Type
Technical Solution

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Problem

When updating the AClient settings by using an aclient.inp file to change the password using following two lines:

Password=mypass

EncryptedPassword=No

Once the new settings have been applied when attempting to access the AClient properties it will prompt for credentials.

Entering the credentials "mypass" and it will fail to authenticate.

Environment

Deployment Solution 6.9 SP1, SP2 and SP3

Cause

Security encryption method has been changed for AClient since DS 6.9 SP1 and not allowing to use clear text password in configuration files.

Solution

Symantec Tech Support is aware of this limitation and it's currently under investigation.

For workaround please use method to create or modify AClient configuration file using TechNote HOWTO8126 (Legacy KB 38613) for reference.

Supplemental Materials

Value	ETK 1703282
Description	Logged in Etrack (Symantec) database

Legacy ID

47461