The error: " 0xe0000316 - Unable to lock the SharePoint Portal server farm topology" will occur during the backup of the selection of Microsoft SharePoint Server Farm.

Article:TECH42482  |  Created: 2005-01-01  |  Updated: 2010-01-08  |  Article URL http://www.symantec.com/docs/TECH42482
Article Type
Technical Solution

Environment

Issue



The error: " 0xe0000316 - Unable to lock the SharePoint Portal server farm topology" will occur during the backup of the selection of Microsoft SharePoint Server Farm.

Error



0xe0000316 - Unable to lock the SharePoint Portal server farm topology

Solution



The following error will occur during the backup of your Microsoft SharePoint resources:

 

Final error: 0xe0000316 - Unable to lock the SharePoint Portal server farm topology.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-790

There are 2 reasons that this will occur:

1. When SharePoint selections are checked along with the Microsoft SQL server selections, you will encounter this problem because both of the agents are trying to lock the same resources for backup.  To avoid this problem, make sure that both the Microsoft SQL server selection and Microsoft SharePoint Server Farm selection are not checked on the same backup job.  Perform 2 separate jobs to backup each item individually.

2. You are trying to backup the free version of Microsoft SharePoint known as Microsoft SharePoint Services.  The Agent for Microsoft SharePoint was designed to backup the licensed version of SharePoint.  The file structure is different for the free version and therefore Backup Exec will not be able to backup the files correctly.

If a backup of Microsoft SharePoint Services is needed, the Backup Exec Agent for Microsoft SQL Server will need to be used to backup the associated Microsoft SQL database. Restoration of Microsoft SharePoint Services can only be performed back to the original server that it was backed up from. The database is specific to the server that it was installed on, which is unlike Microsoft SharePoint Portal Server.

Note: From the version 11 of Backup Exec for Windows Servers backup of Microsoft SharePoint Services is supported.

Supplemental Materials

SourceError Code
Value0xe0000316
DescriptionUnable to lock the SharePoint Portal server farm topology

SourceUMI
ValueV-79-57344-790
DescriptionUnable to lock the SharePoint Portal server farm topology


Legacy ID



277709


Article URL http://www.symantec.com/docs/TECH42482


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