Maintenance Pack NB_51_3A_M.alpha_5.tar provides fixes for VERITAS NetBackup (tm) Enterprise Server / Server 5.1 on TRU 64 servers. NetBackup UNIX Add-on products, Database Agents and Java GUI have separate Maintenance Packs.

Article:TECH42572  |  Created: 2006-01-13  |  Updated: 2006-01-13  |  Article URL http://www.symantec.com/docs/TECH42572
Article Type
Technical Solution


Environment

Issue



Maintenance Pack NB_51_3A_M.alpha_5.tar provides fixes for VERITAS NetBackup (tm) Enterprise Server / Server 5.1 on TRU 64 servers. NetBackup UNIX Add-on products, Database Agents and Java GUI have separate Maintenance Packs.

Solution



 NB 5.1GA Pack NB_51_3A_M README                                     July 11, 2005
Requirement: NB_CLT_51_3_M
================================================================================
This Maintenance Pack provides fixes for VERITAS NetBackup UNIX servers.
NetBackup UNIX Add-on products, Database Agents and Java GUI have separate
Maintenance Packs.

Symantec Corporation recommends that the backing up of active file systems be avoided,  
or the use of snapshot technologies be implemented. The directory structure  
reported back from the file system (to NetBackup) may not contain all of the  
files available during the time of backup. NetBackup will not report errors  
in many cases where the file's existence is not known to NetBackup as reported  
by the file system.

Starting with this release, Symantec Corporation officially supports WORM tape with  
VERITAS NetBackup. A white paper has been written describing this feature and can
be downloaded from the Symantec Support Web site by searching for TechNote
number 271889.

=================
PACK DEPENDENCIES
=================

    -- NB_CLT_51_3_M_<6 digit number>.tar must be installed before this  
       Maintenance Pack is installed.

    -- Installation of this Maintenance Pack requires version 1.19.4.16 of  
       the Vrts_pack.install script.

    -- For the latest robotics support please also download and install the  
       latest Mappings_5.1.<6 digit number>.tar from the Support Web site:
       www.support.veritas.com.


I.   DOWNLOAD INSTRUCTIONS
II.  KNOWN ISSUES
III. INSTALLATION INSTRUCTIONS
IV.  UNINSTALL INSTRUCTIONS
V.   DESCRIPTION OF PROBLEMS FIXED
      Current Pack
      NB_51_1_M
      NB_51_2_M


=========================
I. DOWNLOAD INSTRUCTIONS
=========================
1) Download the NB_CLT_51_3_M_<6 digit number>.tar and
  NB_51_3A_M_<6 digit number>.<server>.tar files into the  
  /tmp directory,

  where <6 digit number> is an internal tracking identifier

  where <server> is alpha_5, hp_ux, linux, rs6000, sgi, solaris  
                     
    NOTE: NB_CLT_51_3_M_<6 digit number>.tar has the client binaries and
    NB_51_3A_M_<6 digit number>.<server>.tar has the server binaries and BOTH
    must be installed.

2) Extract the NB_CLT_51_3_M_<6 digit number>.tar and the  
  NB_51_3A_M_<6 digit number>.<server>.tar files.
       tar xvf NB_CLT_51_3_M_<6 digit number>.tar
       tar xvf NB_51_3A_M_<6 digit number>.<server>.tar

       NB_51_3A_M will create the files:
       VrtsNB_51_3A_M.README
       VrtsNB_51_3A_M.<server>.tar.Z
       VrtsNB_51_3A_M.postuninstall
       VrtsNB_51_3A_M.postinstall  
       VrtsNB_51_3A_M.preinstall  
       Vrts_pack.install

       NB_CLT_51_3_M will create the files:
       VrtsNB_CLT_51_3_M.README
       VrtsNB_CLT_51_3_M.tar.Z
       VrtsNB_CLT_51_3_M.postuninstall
       VrtsNB_CLT_51_3_M.postinstall  
       VrtsNB_CLT_51_3_M.preinstall  


==================
II.  KNOWN ISSUES
==================
Description:
   ATTENTION:  A related TechAlert exists for this issue.  Refer to the
   "Related Documents" section below for more details.
   
   NetBackup 5.1 Maintenance Pack 3 contains a condition under which data loss
   may occur. This data loss may occur if the following conditions are true:
   
   NOTE: This issue only affects duplicate images using NetBackup 5.1_MP3.  
   The original or "source" image remains valid.  
   
   1. The original backup image must be written to tape.  Virtual Tape
   Libraries (VTL) will be affected by this as well.  Disk-based backups are
   not affected by this issue.
   
   2. The original backup image must span more than one fragment.  This would
   be caused when multiplexing is enabled, when a backup image spans more than
   one tape, when the maximum fragment size is reached, or when a checkpoint
   occurs for checkpoint-restart backups.
   
   3. The image must be a duplicate image and meet one of the following conditions:
      - The source image was not multiplexed on tape.
      - The duplication is performed with the "Preserve Multiplexing" option
        disabled.
   
   If all the criteria above apply, then the second and subsequent copies of
   backup images created by the duplicate operation will be written incorrectly.  


Description:
   Solaris 10 is now supported as follows:

   Hardware        Support
   ---------------------------------------------
   SPARC           NetBackup Server and Client
   Intel x86       NetBackup Client

   The above support is for base OS support only.  With NetBackup 5.1 MP2,
   the "Zones" or "Containers" feature introduced in Solaris 10 is not
   supported.  NetBackup is supported on a system pruning global zone  
   only, any additional local zones or containers are not supported at
   this time.

   The support of NetBackup Client for Solaris 10 x86 on AMD Opteron  
   servers is not supported with NetBackup 5.1 MP2, but the support may  
   be announced at a later time based on successful test results.

   Use of NetBackup Advanced Client methods are supported on Solaris 10
   beginning with VERITAS Storage Foundation Suite version 4.1 releasing
   in 2005.  Check the Sun/VERITAS web-site for availability.

   Solaris 10 is not supported on the base CD-ROM version of NetBackup 5.1.
   There are known connection and Java GUI issues that will be encountered
   if you attempt to run the NetBackup 5.1 GA version on Solaris 10.  This
   is due to a new inetd design method introduced in Solaris 10.  
   Therefore, this NetBackup 5.1 MP2 patch update must be applied.
   
   The following script must be run after this patch is installed in order
   for "Solaris Solaris 10" or "Solaris Solaris_x86_10" to show as a client
   selection in the drop down list for backup policies:

   /usr/openv/netbackup/bin/goodies/new_clients

   Upon running this script, Solaris 10 choices will be available in the  
   drop-down menu for Solaris 10 clients.


===============================
III. INSTALLATION INSTRUCTIONS
===============================
NOTE: For Maintenance Pack installation on a UNIX Cluster Environment:

1) Ensure that prior to installing the maintenance pack, NetBackup is at
  release level 5.1 and configured to run in a cluster.

2) Freeze the NetBackup group (This will avoid a 'failover' during a patch
  installation).

3) Install this Maintenance Pack on the inactive node(s) of the cluster  
  (follow steps 1-3 below).

4) Install this Maintenance Pack on the active node of the cluster (follow
  steps 1-3 below).

5) Unfreeze the NetBackup group.


--------------------------------------------------------------------------------

There are two ways to install the client maintenance pack software.

1. Remote Installation:  Loads the software on a master server with the intent
   of pushing client software out to affected clients.

2. Local Installation:   Loads and installs the software only to this local
   machine.

Remote client install:

As root on the NetBackup Master Server:

1) This pack contains a full release of the IBMzSeriesLinux 2.4.21 client.  To
  install, you must first create the following directory:

       mkdir /usr/openv/netbackup/client/Linux/IBMzSeriesLinux2.4.21

  If you intend to install the Encryption libraries for this client type,  
  you must create the following directory:

       mkdir /usr/openv/netbackup/crypt/Linux/IBMzSeriesLinux2.4.21

2) Install NB_51_3A_M and NB_CLT_51_3_M Maintenance Pack binaries.

       cd /tmp
       /bin/sh Vrts_pack.install

3) Restart daemons.

       /usr/openv/netbackup/bin/initbprd
       /usr/openv/volmgr/bin/ltid -v

4) Update the NetBackup clients with the update_clients script.

       /usr/openv/netbackup/bin/update_clients <hardware> <os>

       where <hardware> <os> is one of the following:
           ALPHA OSF1_V5
           HP9000-700 HP-UX11.00
           HP9000-800 HP-UX11.00
           HP9000-700 HP-UX11.11
           HP9000-800 HP-UX11.11
           Linux IBMzSeriesLinux2.4
           Linux IBMzSeriesLinux2.4.21
           INTEL  FreeBSD4.5
           Linux  RedHat2.4
           MACINTOSH MacOSXS10.2
           RS6000 AIX4.3.3
           RS6000 AIX5
           SCO UnixWare7.1
           SGI IRIX65
           Solaris Solaris7
           Solaris Solaris8
           Solaris Solaris9
           Solaris Solaris10 *
           Solaris Solaris_x86_7
           Solaris Solaris_x86_8
           Solaris Solaris_x86_9
           Solaris Solaris_x86_10 *

           * - For "Solaris Solaris10" or "Solaris Solaris_x86_10" to show when
               configuring clients into a backup policy, the following must be
               executed on the server:

                    /usr/openv/netbackup/bin/goodies/new_clients


      Note: The /usr/openv/netbackup/bin/update_clients command without
            any parameters will update all the UNIX clients.
             
      Note: When updating an RS6000 client, there may be circumstances
            where update_clients will fail with an error similar to
            this:

            Couldn't open /usr/openv/lib/libVmangle.so on client  
            Client open errno = 26

            If this happens, execute /usr/sbin/slibclean on the client
            to be updated and re-run update_clients.

If the client (CLT) .Z file and README exist in the installation  
directory during the installation of the server maintenance pack,  
the Vrts_pack.install script will install the client maintenance  
pack automatically.  The client maintenance pack will NOT be  
installed automatically during a reinstall of the server  
maintenance pack.  

Additional Notes:

If nonroot users have been given permission to perform NetBackup or
Media Manager administration, (NetBackup System Administrator's
Guide, Allowing Nonroot Users to Administer NetBackup page 31
and Media Manager Administrator's Guide, Allowing Nonroot Users to
Administer Media Manager, page 9), group and file permissions changes
will have to be reapplied as installing this patch will reset the group
and file permissions to their delivered value.

For Solaris and HP servers, this can be done by executing:
   /usr/openv/netbackup/bin/nonroot_admin

In order for "Solaris Solaris10" to show when configuring clients
into a backup policy, the following command must be executed:
  /usr/openv/netbackup/bin/goodies/new_clients


===========================
IV. UNINSTALL INSTRUCTIONS
===========================
Note:  This will ONLY uninstall the Maintenance Pack from your local machine.

   1) Close the NetBackup user interfaces.

       Make sure the NetBackup server has no active jobs running (for
       example, backups, restores, or duplications).

       If a database agent is being used, such as Oracle,  
       ensure that the database services are stopped.  

   2) Change directory to the patch save directory.  
       Substitute the pack name for $PACK in the following command:

          cd /usr/openv/pack/$PACK/save

   3) Run the un-install script:

         ./Vrts_pack.uninstall

   4) Verify that the pack uninstalled successfully by checking  
       /usr/openv/pack/pack.history.

   5) If update_clients was run after the pack was originally INSTALLED,  
       run it again after that pack is successfully UNINSTALLED.

   6) If necessary, restart the NetBackup and Media Manager daemons:
       /usr/openv/netbackup/bin/goodies/netbackup start

     
=================================
V. DESCRIPTION OF PROBLEMS FIXED
=================================
The following are descriptions of the problems fixed.
Please read the entire document before installing.

README Conventions :

Description
    Describes particular problem or feature contained in this Maintenance Pack.

** Description **  
    Describes a problem that can lead to potential data loss. Please  
    read these problem descriptions carefully.

Workaround
    Any available workarounds to a problem are also listed. Workarounds  
    can be used INSTEAD of applying the patch, however, Symantec strongly  
    recommends the "best practice" of being at the latest patch level.

Additional Notes  
    Any additional information regarding this problem or feature is included.


=============  
Current pack  
=============  

================================================================================

Etrack Incident = ET384887

**Description: **
   ATTENTION:  A related TechAlert exists for this issue.  Refer to the
   "Related Documents" section below for more details.
   
   NetBackup 5.1 Maintenance Pack 3 contains a condition under which data loss
   may occur. This data loss may occur if the following conditions are true:
   
   NOTE: This issue only affects duplicate images using NetBackup 5.1_MP3.  
   The original or "source" image remains valid.  
   
   1. The original backup image must be written to tape.  Virtual Tape
   Libraries (VTL) will be affected by this as well.  Disk-based backups are
   not affected by this issue.
   
   2. The original backup image must span more than one fragment.  This would
   be caused when multiplexing is enabled, when a backup image spans more than
   one tape, when the maximum fragment size is reached, or when a checkpoint
   occurs for checkpoint-restart backups.
   
   3. The image must be a duplicate image and meet one of the following conditions:
      - The source image was not multiplexed on tape.
      - The duplication is performed with the "Preserve Multiplexing" option
        disabled.
   
   If all the criteria above apply, then the second and subsequent copies of
   backup images created by the duplicate operation will be written incorrectly.  

   (All NetBackup Servers: HP Intel-NT Linux RS6000 Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET262145

Description:  
   Some Linux file system types (such as, tmpfs, usbdevfs, devpts, and smbfs)  
   were being backed up unnecessarily.  

Workaround:  
   To avoid this issue, manually exclude the file systems that are not to be  
   backed up.  

   (NetBackup Clients:  Linux2.4 Linux64 )
--------------------------------------------------------------------------------
Etrack Incident = ET295113

Description:  
   The scheduler was modified to correctly process a status 134 error - race  
   condition in a multiplex backup.
   
   This condition occurred when a multiplex child bpsched started a backup,
   but the storage unit was over committed. A status 134 error was sent back
   to the multiplex child bpsched, but the child sched was already adding
   another backup to the multiplex group.
   
   The child sched attempted to send the new jobs information to bpbrm, but  
   bpbrm had exited and the connection was defunct. The scheduler was
   incorrectly logging the defunct connection in the job progress log. With
   this change, the scheduler will not log the broken socket, but will
   correctly read and process the status 134 from the in-bound connection.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET293094

Description:  
   When the SUI bit is set for some admin commands on an AIX 5.2 platform,
   the system os-level command will leave a directory in /tmp.  This does not
   occur for the root user.  

   (All NetBackup Servers: RS6000)

--------------------------------------------------------------------------------
Etrack Incident = ET283809

Description:  
   Some levels of the Linux kernel do not support netstat correctly and the
   message, "Device not found," is produced.  

   (All NetBackup Servers: Linux)
--------------------------------------------------------------------------------
Etrack Incident = ET270622 ET270620

Description:  
   There are cases when a NetBackup administrator can administrate most things
   on a NetBackup master server (such as policy configuration), but is not
   allowed to access Host Properties on clients.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET276469

Description:  
   When attempting to quit by using the <ESC> key in bpadm, the key is
   ineffective and it fails with the error, "Attribute 254 cannot be changed".
   The <ESC> key works in AIX 5.1, so this issue seems to be exclusive to the
   AIX 5.2 platform.  

   (All NetBackup Servers: RS6000)
--------------------------------------------------------------------------------
Etrack Incident = ET270167

Description:  
   The SCSI TEST UNIT READY timeout value has been increased from 2 seconds to
   60 seconds.  RS6000 media servers running many concurrent jobs to multiple
   drives simultaneously could result in SCSI TEST UNIT READY error messages
   that are logged into the system log.  

   (All NetBackup Servers: RS6000)
--------------------------------------------------------------------------------
Etrack Incident = ET294713

Description:  
   An problem occurred that caused bpretlevel loops to echo the word, "What?,"
   when changing retention levels.  No input seemed to be a satisfactory
   response to exit the loop until a ctrl-C was entered.  
   
   Solution:
   
   An earlier change had changed all occurrences of gets() to fgets(), but
   failed to recognize that fgets() will return the '', whereas gets()
   did not.  The subsequent strcmp was not expecting the '', and
   always failed.  The solution was to strip the [new] trailing '' to
   emulate the gets() behavior.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET265653 ET295655

Description:  
   Oracle Advanced Client FlashBackup backups did not work with the new  
   128-bit Encryption.  The failures produced an error status 25 - cannot
   connect on socket.  The bpfis debug log included messages similar to the
   following:
   
   17:14:27.139 [13628] <16> bpfis main: FTL - snapshot creation failed,  
   status 25
   17:15:19.842 [13628] <4> bpfis Exit: INF - EXIT STATUS 25: cannot connect  
   on socket  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET278777 ET272628

Description:  
   Database agent backups may fail if 128/256-bit Encryption is used and vnetd
   "connect-backs" to the media server is used.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET278777 ET272628

Description:  
   Database agent backups may fail if 128/256-bit Encryption is used and vnetd
   "connect-backs" to the media server is used.  

   All NetBackup Windows Clients All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET276123 ET262341

Description:  
   Legacy Encryption may fail if the key file on the client is large.  For
   example, if 39 or more pass phrases are added to a key file on a Solaris
   client, encrypted backups or restores are likely to fail.  The error
   message "bpbrm - read() or KEYREADFD failed" will typically be reported.  

Workaround:  
   To avoid this issue, delete some pass phrases from the key file if they
   are no longer needed.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET287818

Description:  
   The bpimmedia -spangroups output was not displaying a span group if the  
   span occurred in a copy other than copy 1, and one or more preceding copies
   were expired.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET287614

Description:  
   A Synthetic Backup Image could be expired while it was still being written.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET210298

Description:  
   Backups of NDMP clients were not displaying intermediate directories when
   browsing the backup contents.  For example, if directory A/B/C was backed
   up, /A and /A/B were not appearing when browsing the backup.
   
   Although the NetBackup catalog contained the directory information, it did
   not return it when the directory was not explicitly backed up.  This fix
   will enable browsing of these NDMP backups even if they were created prior
   to the fix.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET297729

Description:  
   Oracle BLI backups failed on Solaris 10 when trying to backup multiple VxFS
   partitions.  The following would be logged:
   
   For second or later file system, checkpoint mount may fail, bpbkar log:
   11:58:55.199 [8353]<4> bpbkar set_clone_context: /usr/sbin/mount -F vxfs -o
   ckpt=NetBackup_full_orac101_1106243854
   /dev/dsk/c1t0d0s4:NetBackup_full_orac101_1106243854
   /tmp/NetBackup_checkpoints/NetBackup_full_orac101_1106243854 >/dev/null
   2>/dev/null
   11:58:55.464 [8353] <16> bpbkar set_clone_context: ERR - Cannot mount
   checkpoint NetBackup_full_orac101_1106243854 on
   /tmp/NetBackup_checkpoints/NetBackup_full_orac101_1106243854.  

   (NetBackup Clients:  HP HPIA64 RS6000_433 Solaris Solaris9 )
--------------------------------------------------------------------------------
Etrack Incident = ET296425

Description:  
   This bpbrm binary fixes an intermittent socket problem that occurred
   during database backups.  The backup would fail with a status of 54.
   
   An examination of the bpbrm debug log showed the following type of message:
   
   07:10:52.662 [3832.2768] <16> bpbrm listen_for_client: listen for client  
   timeout during accept from name listen socket after 60 seconds  
   
   An examination of the dbclient debug log showed the following type of  
   message:
   02:24:07.956 [528.660] <8> connectSock: WRN - connect() to server failed,  
   
   No connection could be made because the target machine actively refused it.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET299437

Description:  
   An extended value (90 days, for example) for the "Keep Logs for x Days"  
   global configuration setting appears not to work.  The debug logs are  
   still deleted after about a month on NetBackup media servers that
   are included as part of the catalog backup configuration.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET272516

Description:  
   NetBackup sometimes incorrectly handles an exclude list with an asterisk
   character "*" as an entry and an include list.  

Workaround:  
   To avoid this issue, use either "/" or "/*" in the exclude list rather
   than "*".  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET294004

Description:  
   Backing up files which do not have a group name can fail with a Status 13.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET291947

Description:  
   A SAP online backup is started and a Tablespace (PSAPES46CI) in the Oracle  
   database is placed in BACKUP MODE by the agent. However the backup receives
   a STATUS 134 error in BPTM & BPBRM. The bpbkar, bptm, and bpbrm processes
   exit and clean up after themselves. The SAP agent process remains active,
   awaiting the backup to be queued and run again, leaving the Tablespace
   (PSAPES46CI) still in BACKUP MODE.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET294365

Description:  
   vmd would hang after 21 days under VxSS/NBAC.  

   (All NetBackup Servers: Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET277025

Description:  
   When a local file system was auto-mounted to itself, NetBackup would
   incorrectly skip the backup of the local file system on SGI systems.  This  
   occurred when the hostname returned from the uname command and the
   hostname stored in /etc/mtab were not both fully-qualified or both short
   (for example, uname returns "machine" and /etc/mtab contains
   "machine.domain.com").  

Workaround:  
   Make sure the hostname returned by the uname command and the hostname  
   specified in /etc/mtab both use either the fully-qualified hostname or the  
   short name.  

   (NetBackup Clients:  SGI65 )
--------------------------------------------------------------------------------
Etrack Incident = ET300673

Description:  
   If a /dev/rdsk device was used as the extended copy command target, the
   code to convert the disk path to the sg path for scsi-passthrough commands
   fails if the disk is managed by the ssd driver. This caused an error to be
   logged in the bptm log this was similar to the following:
   
   07:00:44.807 [13213] <2> setup_mover_tpc: open of passthru path
   /dev/rdsk/c1t50060E80034FED11d0s2 failed, unable to open
   /devices/pci@1f,0/pci@5/SUNW,qlc@1/fp@0,0/sgd@w50060e80034fed11,0:raw, No
   such file or directory  

Workaround:  
   To avoid this issue, configure the corresponding sg path directly in
   mover.conf.  

   (All NetBackup Servers: Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET299670 ET300174 ET300175 ET300176

Description:  
   bpbrm would hang if a database agent backup failed in a certain way.
   The job would appear to be running in the Activity Monitor until an
   administrator terminated it.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET301501

Description:  
   A Scheduler race condition was occurring: Child sched was sending a ¿done¿
   to the main sched while the main sched was sending a ¿term one¿ to the
   child sched. The child sched d sched would erroneously treat the ¿term one¿ as the
   response to the ¿done¿ and then exit prematurely.
   
   The correct child response is to discard (ignore) the ¿term one¿
   request and wait for the main sched response to the 'done' command.
   
   Also missing was code to discard (ignore) a ¿suspend¿ request after having  
   sent a 'done' to the main sched.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET300757

Description:  
   Interval-mode backup windows open longer than 6-days (144-hrs) resulted in
   continuous backups on the seventh day, till the window closes.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET277470

Description:  
   Creating a long name in the hosts file and using that in a policy causes  
   various parts of BEDS to crash.  

Workaround:  
   Ensure all names used to reference the host are 15 or fewer characters in  
   length  

   All NetBackup Windows Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET299481

Description:  
   ltid on Linux, when starting up vmd, causes the following to be logged  
   in /var/log/messages:
   
   kernel: application bug: vmd(16703) has SIGCHLD set to SIG_IGN but calls  
   wait().
   kernel: (see the NOTES section of 'man 2 wait'). Workaround activated.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET300679

Description:  
   Restoring compressed files from a FlashBackup on a Windows image resulted
   in tar32 aborting when the master server was not a Windows platform.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET299843

Description:  
   Bptm, bpdm, or bpdbm would occasionally crash during TIR incremental
   backups.  Bprd, bpbrm, or bpsched were possibly affected as well.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET302767

Description:  
   The NetBackup Windows Administration Console will crash when attempting to
   view certain jobs details in the Activity Monitor.  

   (All NetBackup Servers: Intel-NT Intel64)
--------------------------------------------------------------------------------
Etrack Incident = ET296072

Description:  
   When installing NetBackup Server on SUSE 9 systems, the installation  
   appeared to hang.  

Additional Notes:  
   When the NetBackup 5.1GA install hangs, the make_scsi_dev process must be
   killed from another terminal session. The NetBackup install should be
   allowed to run to completion after make_scsi_dev has been killed. The
   NetBackup 5.1MP3 Maintenance Pack must then be applied, and the
   make_scsi_dev command run.  Once make_scsi_dev completes, devices may be
   configured.  

   (All NetBackup Servers: Linux)
--------------------------------------------------------------------------------
Etrack Incident = ET299846

Description:  
   Multiplexed backup jobs would occasionally hang.  This would happen if the  
   bptm or bpdm parent process crashed, or if bptm could not successfully add  
   the TIR fragment for a TIR backup.  It may also happen because of a timing
   problem in bpbrm when new jobs are started.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET292021

Description:  
   A new bperror -jobgroupid option is introduced to search the error database
   based on the job group ID.  This is helpful for an Inline Tape Copy job  
   because it may log to multiple job IDs.  
   
   The syntax of the option is:
   
   -jobgroupid job_group_id
   
   where job_group_id is the job group ID number for the job.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET303111 ET301828 ET275764 ET293905 ET279264 ET284804 ET285117 ET270133 ET295671 ET295695

Description:  
   Added support for the following libraries:
   
   EXABYTE VXA-2 1x10 Autoloader
   EXABYTE 1x7 Autoloader
   
   Added support for the following drives:
   
   EXABYTE VXA-2
   HP VS160
   STK VDRIVE
   
   Updated the following libraries:
   
   COMPAQ TL895
   DEC TL810
   DEC TL895
   HP MSL6000
   HP MSL5000
   HP UHDL
   IBM 3583
   IBM 4560SLX
   IBM 7337
   SONY PETASITE CSM200/100/60  

Additional Notes:  
   Devices can be included in this file before they officially supported.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET293146

Description:  
   NetBackup processes may core if an error occurs. The stack from the core
   file showed the processes were in the ndmp_user_scsi() or ndmp_user_tape()
   functions.  

   (All NetBackup Servers: HP Intel-NT Linux RS6000 Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET286656

Description:  
   bpverify would fail with a status 191 on a single master/media server  
   because of a socket timeout.  

Workaround:  
   To avoid this issue, do not run bpverify on very large backups with a slow
   or stressed network.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET266342

Description:  
   bplist returned duplicate listings for a DB2 file; and the .f file showed
   only one instance of the file. This problem did not occur for other similar
   client backups. If IMAGE_LIST file was removed, the file would be listed
   only once.  

Workaround:  
   To avoid this issue, turn off image indexing.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET303564 ET302345

Description:  
   The main sched failed to recognize a media server that was initially  
   off line, and then brought on line after the main sched went active.
   
   If the media server was brought back while the scheduler was not active or
   the master server was bounced, then everything worked correctly.
   
   This fix enables the scheduler to ¿pick up¿ the newly introduced media
   server by using the ¿/bp/bin/admincmd/bpschedreq ¿read_stunits¿ command.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET302345 ET303564

Description:  
   Backups using in line tape copy (ITC) and storage unit groups, failed to  
   give preference and select the local storage unit.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET303449

Description:  
   Backup failed with disk full even though there was still room on the disk.  

Workaround:  
   The problem is the result of the settings in /etc/security/limits. The  
   value for file size could be increased to eliminate this problem.  

   (All NetBackup Servers: RS6000)
--------------------------------------------------------------------------------
Etrack Incident = ET273869

Description:  
   CLUSTER_NAME is behaving the same way as if REQUIRED_INTERFACE was set.  

Additional Notes:  
   This fix only applies to UNIX platforms.  For Windows, the behavior has  
   always been as described. To turn off this behavior, add the following entry
   in bp.conf:
   
   ANY_CLUSTER_INTERFACE = 1  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET299846

Description:  
   bpdbm crashed due to a problem in a CPR case.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET304308

Description:  
   Staging/Duplication from a disk staging unit was not working when more
   than 32765 files were in the staging area.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET270494

Description:  
   AIX would report the swap size in bytes and not kilobytes.  

   (All NetBackup Servers: RS6000)
--------------------------------------------------------------------------------
Etrack Incident = ET309223

Description:  
   Backups were taking too long between job complete and 'end writing'.  
   To fix this problem, a correction was made to a recursive call in
   searching for a storage unit.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET289123

Description:  
   Staging of images which were no longer in the catalog caused a 190 error.  

Workaround:  
   Manually delete images which are not in the catalog.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET287633

Description:  
   When simultaneous, differential, incremental backups are done for the same
   client, a subsequent synthetic backup for that client may fail.  

Workaround:  
   To avoid this issue, do not run simultaneous backups on the same client.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET309223

Description:  
   Backups were taking too long between job complete and 'end writing'.  
   This problem was fixed by correcting a recursive call in searching for a
   storage unit. In addition, removed a media server version check in the  
   main ITC - find storage unit loop.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET309085

Description:  
   On Solaris 10 platforms, NBU now skips the backup of the new file system  
   types ctfs and objfs.  

Workaround:  
   Add the mount points of any objfs and ctfs file systems into the exclude  
   list on that client.  For example, /system/object and /system/contract.  

   (NetBackup Clients:  Solaris9 )
--------------------------------------------------------------------------------
Etrack Incident = ET321994 ET266342

Description:  
   While testing the NetBackup 5.1 MP3 patch, the ability to browse ASCII  
   catalogs did not exist.    

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET323188

Description:  
   Disk-staging of a directory with no images to stage causes the program to  
   terminate without informing its parent program that it has finished.
     

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET323222

Description:  
   Disk-staging only stages the one copy of an image in the directory.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET320557

Description:  
   When a resume backup exits, it would attempt to send a request queue  
   message to the GUI. But the GUI does not read these messages, so the  
   message would stay queued until the main sched exited.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET323183

Description:  
   If the stream in control snap failed on a WOFB, then the other streams were
   allowed to continue a non-snap backup. This was the correct operation. The  
   problem was that the non-control streams performed a backup of all files in
   the file list, but they should have only backed up their specific files.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET316635

Description:  
   User backups failed to check if an exiting backup was the last backup job
   from a specific SPID before removing all user backups from the work list.  
   This oversight caused the removal of active jobs from the work list, and
   resulted in a sched core.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET323827 ET324060

Description:  
   DSSU stage to tape fails with a status 134 if the media becomes full.
   A NON_MPX_RESTORE can cause bptm to select the wrong media during a restore
   operation that spans tape.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET303490 ET315602  ET324213  ET323143 ET323736 ET277364  ET315274

Description:  
   Added the following library:
   CERTANCE LTO3 CLL 6400
   
   Updated the following library entries:
   ADIC 10k
   ADIC Scalar 24
   ATL M2500
   ATL M1500
   Exabyte 480
   IBM 3583  

Additional Notes:  
   Devices can be included in this file before they are officially supported.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET315056

Description:  
   WORM tape support uses sixteen byte SCSI-3 commands.  Some HBA's have  
   problems with these commands, and can cause SCSI Bus Reset's.  A new touch  
   file, volmgr/database/NO_SIXTEEN_BYTE_CDB, can be created to disable these  
   commands.  This will effect your ability to use WORM tape with some drives.
   
   Solaris platforms have been found to not handle sixteen byte commands on  
   Parallel SCSI HBA's, so devices on these HBA's are automatically prevented  
   from using sixteen byte SCSI commands.  

Workaround:  
   To avoid this issue, use an HBA that supports sixteen byte commands.  

   (All NetBackup Servers)
================================================================================

=========
NB_51_2_M
=========

Etrack Incident = ET218330

Description:  
   The synthetic backup timing was incorrect because to the time it took to
   read the large extents.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET257821 ET232038

Description:  
   A large number of down storage units would result in and apparent scheduler
   hang. In reality, the scheduler was timing out to each media server in
   series. This fix recognizes and skips duplicate attempts to a down media
   server.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET220801

Description:  
   "Ghost" backup jobs were appearing in the activity monitor.  For example, a
   deleted backup job could (partially) re-appear in the activity monitor.  
   This would only happen to a deleted job that was one number lower than a
   multi-copy backup.
       
   And example of this scenario is:
   1) Job n finishes.
   2) Job n is deleted from the activity monitor.
   3) Multi-copy job n+1, n+2, n+3 finishes.
   4) Activity monitor incorrectly updates jobs n, n+1, n+2.
   5) Deleted job n (partially) re-appears.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET212797

Description:  
   The interrupt code paths for the Scheduler were simplified to eliminate
   scheduler core dumps because the interrupt handlers were too "noisy".  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET211907 ET210846

Description:  
   If an in-line copy backup is multiplexed, and one of the copies gets a  
   failure (but continues), then subsequent additions to this troubled
   multiplexed group generates excessive failure messages.
       
   This code change inhibits adding new backup jobs to multiplexed groups
   that contain a failing copy.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET218162

Description:  
   The bpplschedrec -deldayomonth command deletes a range of days instead of  
   the specified day.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET230710

Description:  
   A warning message is produced in RedHat 9 that indicates NetBackup is
   issuing a wait after telling the operating system (OS) to ignore the
   relevant signal.  The OS disregards the wait so there is no actual  
   problem.  This only affects bpcd in standalone mode.  

Workaround:  
   The current solution for this issue is to ignore the warning message.  

   All NetBackup Windows Clients All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET236426 ET230514

Description:  
   If NetBackup is configured to duplicate an image and also configured to
   change the retention level of the new copy to a retention level that is
   configured as "expires immediately", then the original image also appears
   to be expired at the end of the duplication. Any backup taken after that,
   returns the original image.  

Workaround:  
   Any subsequent backup would expunge expired copy from the image file, and
   bring back the original image (to image list and for restore operation)
     

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET234522

Description:  
   SCSI-3 library commands have standardized on op code 0x37 for the command  
   INITIALIZE ELEMENT STATUS w/RANGE.  Previous implementations by numerous  
   vendors had used vendor-unique code 0xE7 - which was implemented by  
   NetBackup.  SCSI-3 libraries will return sense data 20/00 when sent an E7.  

Workaround:  
   To avoid this issue, use only tapes with barcodes that are valid for your
   library vendor.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET234298

Description:  
   NetBackup was not properly using the firmware revision to retrieve the  
   correct device mapping in the device mappings file.  This has never been a  
   problem in the field because VERITAS has never had to use the firmware  
   revision in the device mappings file - this is being done for new device
   support.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET235646

Description:  
   Previously, cluster_config -a would go into an infinite loop when
   configuring add-on products for monitoring when anything but a lowercase
   "y" was entered at the following prompt:
       
   You have chosen to monitor  <addon>. Is this list correct? [y,n] (Y)  
       
   This issue has been resolved and the defaults, "Y" and "y" are all valid
   responses.    

Workaround:  
   To avoid this issue, you would have entered a lowercase "y" instead of an
   uppercase "Y", or you could have taken the default.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET223542

Description:  
   The scheduler does not automatically start "bpexpdate -deassignempty" to  
   deassign media that do not have associated images after "bprecover -l" has  
   been run.  

Workaround:  
   If a bprecover -l has been executed, remove the following file:
   
   UNIX:
   /usr/openv/netbackup/bin/deassign_lock
   
   Windows:
   VERITAS_lock
   
   Do not remove this file if a catalog recover (bprecover -r) has been done.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET260510 ET259248

Description:  
   Only fails on a UNIX master. If a user archive fails to remove some files
   (and generates a status 4), then the .f file is removed, and the files, up  
   to the failed file, are removed from the client.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET235410

Description:  
   It was possible that the bpjobd process may hang under certain conditions.  
   It has been demonstrated that this can happen if bpduplicate and bptm
   processes are killed, but it may occur in other situations.  The bpjobd
   process does not die, it just loops consuming CPU time, and nothing is
   written to the debug log.  This prevented the job DB from being updated
   with the status of existing jobs, or new jobs.  bpjobd must be killed and
   restarted by the system administrator to resolve this problem.
       
   This problem is indicated by the following data in the bpjobd debug log,
   referring to non-existent job ID 3:
   
   18:45:00.734 [17433] <2> process_active_job: Frame type is 3 (jobid 3)  
   Sock (93)
   18:45:00.734 [17433] <2> process_active_job: Adding provider(1) for job(3)
   socket (93)
   18:45:00.734 [17433] <2> process_active_job: Begin to write (JOBTRYFILE) at
   offset 68 job (3)  

Workaround:  
   To avoid this issue, kill and restart the hung bpjobd.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET223801

Description:  
   Under some circumstances, an image file might be expired on the Master  
   server and remain on the Media server. When media full is detected for a  
   DiskStaging storage unit, the media server attempts to remove the two
   oldest images. If these images were no longer in the catalog on the Master
   server, they could not be removed and the backup would fail.
       
   The code was changed to remove the image files if the Master server no  
   longer had them in the catalog.  

Workaround:  
   To avoid this issue, manually delete the image files that are causing the
   problems along with their .ds file.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET221591 ET185355

Description:  
   The predict algorithm was not sorting correctly. It failed to position  
   cumulative incremental backups before the differential incremental backups.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET232060

Description:  
   To assist image database cleanup in 24x7 environments, image database
   cleanup will always run in background.  bpsched will not wait until the
   cleanup is complete before scheduling new jobs.  In addition, bpsched will
   initiate an image database cleanup at periodic intervals, 12 hours by
   default.  The time interval may be changed by using the  
   bpconfig -cleanup_int <hours> command.  For example, to change the interval
   to 24 hours, execute the following command:
   
   bpconfig -cleanup_int 24
   
   Use a value of 0 to disable bpsched from starting the periodic image  
   database cleanup.  The maximum value is 744 hours.  Bpsched will still  
   perform an image database cleanup at the end of a session, however, it will
   be run in background.  On UNIX systems, bpadm may also be used to change
   the interval.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET231652 ET224755

Description:  
   NetBackup was not properly examining the SCSI library mail slot status
   bits; therefore, during ejects of more than a MAP-full of media, the eject
   operation may abort after the first MAP-full is removed.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET257819



Description:  
   ltid will now terminate gracefully on UNIX platforms if it detects a  
   (invalid) device configuration where non-shared robots (robots with types  
   other than TLD, TL8, TLH and LMF) are configured on media servers with no  
   drives configured.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET232896

Description:  
   A problem exited causing a snapmirror-to-tape backup to fail with an  
   error 99.  

   (All NetBackup Servers: HP Intel-NT Linux RS6000 Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET233382

Description:  
   In one instance, some catalog files were corrupted when the system ran out
   of disk space. This caused bpdbm to crash whenever it tried to load the
   corrupted catalog files. The command "bpdbm -consistency 2" also crashed
   every time these corrupted files were checked.
       
   The cause of this problem was the buffer overrun in libcatalog when loading
   corrupted files: the pointers and string lengths are wrong after mapping
   buffer overrun to fix the crash of bpdbm.  In addition, code was added in
   image.c to move corrupted catalog files out of /db/images (into /db.corrupt
   directory) when running "bpdbm -consistency 2".
       
   This new code resulted in the following new feature:
       
   "bpdbm -consistency" will move corrupted catalog files out of the catalog  
   repository "/netbackup/db/images" and into "/netbackup/db.corrupt"
   directory.
       
   After running the above command, users will need to do the following:  
   1. Record all file paths in /db.corrupt.
   2. Re-import the files in step 1.
   3. Delete files in /db.corrupt.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET225198

Description:  
   The Phase II import of (non-binary) catalog files can fail because the  
   code tries to re-name an imported file before closing the file.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET221883

Description:  
   The file list for stream 1 is listed twice in the job details when stream 1
   is force-started to take a snapshot. This error is only on multi-stream  
   snapshot backups.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET223787

Description:  
   The scheduler debug log was filling with the following message:
       
   "storage unit was not assigned for clientjob <host name> <policy name>  
   <stunit name> <copy>"  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET260902 ET259243

Description:  
   When a user imports and/or restores a NetBackup 3.4 backup image in
   NetBackup 5.0/5.1, files greater than 1GB in size fail to restore and
   produce, "disk full at byte xxxxx", errors in the restore log. Image verify
   also fails with a gigabytes size mismatch error for those files. In
   addition, the Backup, Archive, and Restore GUI shows a discrepancy in
   reporting the size of those files.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET258421 ET258293 ET261720 ET221167

Description:  
   When a database agent gets queued again, multiple times in a very short  
   period of time, there were cases where the server would time out waiting for
   the client to connect.  This fix prevents the client from getting behind the  
   server in these instances.  

   (NetBackup Clients:  ALPHA HP Intel-NT Intel64 Linux2.4 RS6000_433 RS6000_51 Solaris )
--------------------------------------------------------------------------------
Etrack Incident = ET223261

Description:  
   Bpbrm can core dump if one of the signal handlers interrupts a malloc
   or free when the code is updating the pointers that are usedthe pointers that are used to track
   the free or allocated space.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET264088

Description:  
   A multiplexed TIR duplication would fail if the prior backup duplication  
   had a TIR size greater than 1 Gigabyte, and would lead to a bptm crash.  

Workaround:  
   Retry the duplication using non-multiplexed duplication.  It is also  
   possible that the duplication will succeed by trying multiplexed  
   duplication.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET262983 ET262880

Description:  
   The backup job start time in the Activity Monitor was the same value for  
   each attempt. The start time value should be different on each attempt.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET192195

Description:  
   The ltid daemon will report operational issues at startup time using
   localized error messages.  In some cases, the boot-time console device can
   not properly display non-ASCII characters, and can cause the boot-time
   error conditions to be easily understood.
   
   All of the error messages that can be presented at startup time are now
   printed in ASCII only.  No localization of the error messages will be
   attempted by ltid.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET258458 ET167719

Description:  
   Added support for the following drive and media types for ACS:
   Drives:
       HP LTO-3  
       
   Media:
       LTO-400G  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET263758

Description:  
   The scheduler would send a message on the wrong queue when it detected an  
   error on a client snapshot. This may result in a scheduler crash, if the  
   error happened frequently, or if the scheduler stayed running for a
   prolonged period of time.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET265188

Description:  
   If an SSO drive is DOWN on all servers, and its scan host unregisters  
   (services are shutdown), vmd/DA will not transfer this drive to another  
   scan host.  If the drive is brought UP on a server(s), it will have no
   scan host, and will stay in the NO-SCAN state.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET265663

Description:  
   The image resume time limit was not always being updated on Checkpoint  
   backup jobs. Multiple attempts to resume a job might result in a backup  
   that is restarted instead of resumed.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET229709

Description:  
   The following bptm logging statement was confusing and has been changed.
           
   09:37:46.035 [16536] <4> ndmp_internal_open_and_auth: NDMP server DEBUG
   suggests protocol version 3
     

   (All NetBackup Servers: HP Intel-NT Linux RS6000 Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET262921

Description:  
   The error "license use has been exceeded", status code 159, may have been  
   erroneously generated when using a SAN media server license for a media
   server that is part of a cluster.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET212904

Description:  
   A failure occurred when attempting to restore from an image that was  
   backed up with the following setting:
   
   "SET FILES = ( Multiple Files ) "
   
   A status 5 would be generated.  

   (All NetBackup Servers: HP Intel-NT Linux RS6000 Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET266252

Description:  
   There are two issues that may have caused backups to fail:
       
   1. bpsched was not updating the RESUME_EXPIRATION time on failed backups.
   2. bpdbm did not update the REQUEST_PID on subsequent Q_IMAGE_NEW requests.  

Workaround:  
   To avoid this issue, make sure any job that has been resumed is finished
   before the cleaning is done.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET233105

Description:  
   vmphyinv is unable to read the tape header in NDMP drives. This affects
   NDMP drives and the NetWare media server (that are handled using NDMP
   protocol).  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET233201

Description:  
   Some FlashBackup backups took longer on NetBackup 5.0 than they did for  
   NetBackup 3.4 because of the overhead of the binary catalog.  

Workaround:  
   To avoid this issue, raise the maximum files-per-add value using the
   /usr/openv/netbackup/MAX_FILES_PER_ADD to 9500. This will raise the limit
   for all backups.  

Additional Notes:  
   The number of files added per call to the catalog has been raised to 9500  
   from 500 for FlashBackup. This limit can be modified by putting the desired
   value in /usr/openv/netbackup/FBU_MAX_FILES_PER_ADD, which only affects
   FlashBackup backups.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET267530

Description:  
   Scheduler code was too inflexible and did not allow for easy addition of
   new Windows Open File Backup (WOFB) snapshot clients. This change corrected
   the scheduler and eased the addition of future Microsoft clients.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET263530

Description:  
   The method of configuring inetd has changed in Solaris10. Changed scripts  
   that deal with the modification of inetd.conf to use the new method if on a
   Solaris 10 machine (Sparc or X86).  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET263530

Description:  
   The method of configuring inetd has changed in Solaris 10. Changed scripts  
   that deal with the modification of inetd.conf to use the new method if on a
   Solaris 10 machine (Sparc or X86).  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET233198

Description:  
   bpSALinfo needs to be linked with a more recent set of SAL API libraries to
   be able to interface to ccstor 4.0, and SPC 3.4. Minor changes are needed  
   to account for differences in return values for ccstor 4.0.  

   (All NetBackup Servers: HP RS6000 Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET268568

Description:  
   The scheduler would take a long time scheduling multiple data stream jobs  
   if there were many policies that were due to be auto discovered at once.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET232056

Description:  
   When selecting a media ID for backup, if the allocation date in the media
   database does not match the assigned date in the media manager database,
   FREEZE the media because there could be database inconsistencies.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET268528

Description:  
   The cluster monitor script would not restart the stopped daemons on some
   platforms. This happened because the .NBU_STATE file did not have a
   NEWLINE at the end of the file, so sed did not see it as a complete line
   and did not return a needed result.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET266303

Description:  
   For NDMP restores on NetApp filers, more than 1024 files can be restored  
   using DAR.  

   (All NetBackup Servers: HP Intel-NT Linux RS6000 Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET269452

Description:  
   This version of the SG driver adds support for Solaris 10.  

   (All NetBackup Servers: Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET263450

Description:  
   Errors occurred when the Sony TSL-11000 tape library would put the  
   cleaning tape away to its appropriate slot.  

Workaround:  
   The cleaning actual works, but the cleaning statistics do not get updated.
   Running a tpclean -M <drive name> after the failed clean will correct this.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET269768

Description:  
   Add support for RedHat 3.0 on the Zseries platform.  This required a new
   client type which is called IBMzSeriesLinux2.4.21.  The number is based off
   the operating system (OS) kernel.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET269768

Description:  
   Add support for RedHat 3.0 on the Zseries platform.  This required a new
   client type which is called IBMzSeriesLinux2.4.21.  The number is based off
   the operating system (OS) kernel.  

   (NetBackup Clients:  new )
--------------------------------------------------------------------------------
Etrack Incident = ET233695

Description:  
   During multiplexed restores, when multiple tar instances are restoring
   files onto the same directory tree, some of the files may not get restored  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET264130 ET266195  ET265296  ET262877  ET258096  ET223049  
                 ET258202 ET258252  ET257553  ET230175  ET223889  ET223643

Description:  
   Added support for the following libraries:
   
   - ATL M2500 (fixed inventory issue)
   - Certance CLL3200 (fixed TLD(AVR) issue)
   - HP DAT72X6
   - IBM 3623 2SX
   - IBM DDS4  
   - NEC T40A
   - Sony Lib-162
   - Sony Petasite CSM200/100/60 (serialization change with 4.01)
   
   Added support for the following drives:
   
   - Benchmark VS640  
   - Sony SDX-900V  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET269914

Description:  
   BLI failed to mount a clustered storage checkpoint.  The bpbkar log
   displayed the following:
   
   14:56:41.914 [13792] <4> bpbkar set_clone_context: /usr/sbin/mount -F
   vxfs -ockpt=NetBackup_full_test_1096401397 /dev/vx/dsk/cfs_dg/rb_test
   NetBackup_full_test_1096401397 /rb_test_s/NetBackup_checkpoints
   NetBackup_full_test_1096401397 >/dev/null 2>/dev/null
   
   14:56:42.409 [13792] <16> bpbkar set_clone_context: ERR - Cannot mount  
   checkpoint NetBackup_full_test_1096401397  
   on /rb_test_s/NetBackup_checkpoints/NetBackup_full_test_1096401397.  

   (NetBackup Clients:  HP RS6000_433 Solaris )
--------------------------------------------------------------------------------
Etrack Incident = ET269541

Description:  
   An extra invocation of a function was resetting the delay time on tape UN  
   mounts for user backups. Removal of the extra invocation should produce  
   more optimal UN mounting of tapes when performing user backups.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET269768

Description:  
   Added support for IBMzSeriesLinux2.4.21.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET235418

Description:  
   In certain configurations, calls to gethostbyname (3nsl) may fail. In such
   cases, VERITAS did not force a DNS lookup for a fully qualified host name.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET270921

Description:  
   Because of a race condition, ACSLS drives may get downed during mount  
   processing.  

Additional Notes:  
   The signature of this race condition is that the event viewer (or syslog)  
   will note errors in semaphore operations from ACSD, and then the drive
   will be DOWNed.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET274324

Description:  
   When multiple disk staging jobs are initiated and the DSSU is at or  
   near capacity, some jobs may fail with a status 84 error, "disk full,
   attempting to remove the same staged images".
   
   BPDM logs contain entries that indicate no matching entries found in the  
   catalog, (db_IMAGE: db_end_sts() failed: no entity was found).  

Workaround:  
   If the DSSU is nearing capacity, manually remove the previously staged  
   images. These images are identified by an additional zero-length file of  
   the same name, with a ".ds" extension.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET274137

Description:  
   A bug in write_data_tir() had corrupted the TIR file when the disk was full
   and when writing to a disk staging unit.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET276040

Description:  
   Maintenance Pack 1 for the NetBackup 5.1 release introduced a performance
   issue with NDMP DAR restores for catalogs with a large number of files.
   This fix corrects the performance problem.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET276089

Description:  
   Added 64-bit Oracle support for Linux on the AMD64 and EM64T platforms.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET276089

Description:  
   Add 64-bit Oracle support for Linux on the AMD64 and EM64T platforms.  

   (NetBackup Clients:  Linux2.4 )
--------------------------------------------------------------------------------
Etrack Incident = ET272137 ET274040

Description:  
   Corrected a case where incremental backups were backing up complete data
   sets (full backup). This happened only for multi-stream WOFB or advanced
   client where a previous non-control stream backup failed.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET273464

Description:  
   Corrected a problem where tapes would not unmount in a reasonable amount of
   time.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET271482

Description:  
   Re-naming a schedule, and then attempting an immediate backup using the  
   newly named schedule caused a core dump in the scheduler.  

Workaround:  
   To avoid this issue, do not add, remove, or modify policy or schedule
   information and then attempt an immediate backup while scheduler is
   running.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET275271

Description:  
   In a rare circumstance, the last block of a multiplexed, duplicated copy of
   a TIR backup may be corrupt. A verification of the copy would not be
   successful. The original backup is not affected. This does not affect  
   non-multiplexed duplications of a multiplexed TIR backup.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET276969

Description:  
   Corrected a problem that allowed an incorrect block size to be put in tape
   backup headers.  This problem occurred when the file SIZE_DATA_BUFFERS
   exists to change default tape block size, a backup is duplicated to tape
   and the source/destination media is on the same machine.  The incorrect
   block size in the tape backup headers would not prevent restores from
   working, however, it would prevent import phase 2 from working if that
   copy (with the incorrect backup header) was ever imported.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET276830

Description:  
   User archive or synthetic backups that have checkpoint enabled, and receive
   a 134 (resource busy) will be rescheduled. But the Activity Monitor lists
   the job as "done" status 134.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET272608

Description:  
   If a set of configuration options in bp.conf is very large, it can cause
   bpgetconfig and the GUI to not display any of the items.  This applies to
   items in bp.conf with the same name, for example CONNECT_OPTIONS or SERVER.
   
   Additionally, if that set of configuration options is edited in the GUI,
   for example, to add a new server to the CONNECT_OPTIONS, all of the
   previous data for that set of options will be lost and only the new data
   will be in bp.conf.  

Workaround:  
   To avoid the issue, reduce the number of configuration options with the
   same name.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET273254

Description:  
   NDMP restores fail with Hitachi NAS when restoring the entire backup image.
   The NDMP log shows the path being sent twice in the NDMP_DATA_START_RECOVER
   message.  

Workaround:  
   Restores will work as long as the file system path is not selected (the
   path that was initially backed up). If the entire image is needed for
   restore, select all the files and directories in the file system path
   instead.  

   (All NetBackup Servers: HP Intel-NT Linux RS6000 Solaris)
--------------------------------------------------------------------------------
Etrack Incident = ET272608

Description:  
   If a set of configuration options in bp.conf is very large, it can cause
   bpgetconfig and the GUI to not display any of the items.  This applies to
   items in bp.conf with the same name, for example CONNECT_OPTIONS or SERVER.
   
   Additionally, if that set of configuration options is edited in the GUI,
   for example, to add a new server to the CONNECT_OPTIONS, all of the
   previous data for that set of options will be lost and only the new data
   will be in bp.conf.  

Workaround:  
   To avoid this issue, reduce the number of configuration options with the
   same name.  

   All NetBackup Windows Clients All NetBackup PC Clients  
   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET258096 ET270045 ET268600 ET260459 ET273679 ET220083 ET260459
                 ET274370

Description:  
   Added support for the following libraries:
   
   - ARCHIVE Python 06241-XXX910B
   - Certance CLL3200
   - Diligent VTF Open
   - IBM DDS4 Autoloader
   - IBM 3623 2SX
   - SEAGATE DAT 9SP40-400910B"
   
   Added support for the following drives:
   
   - HP LTO3
   - IBM Ultirum-TD3, 3580-TD3  

Additional Notes:  
   Devices can be included in this file before they officially supported.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET259704

Description:  
   When running Windows Open File Backup enabled backups using VSS on  
   Windows 2003 clients, performance of the backup is considerably slower
   compared to when running a Windows Open File Backup enabled backup using
   VSP or with Windows Open File Backup disabled. Only backup performance is
   affected and no data loss occurs as a result of using VSS as the Windows
   Open File Backup snapshot provider.  

   All NetBackup Windows Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET230111

Description:  
   When backing up encrypted data on Windows 2000 clients using Windows Open  
   File Backup to backup an open/active file, the encrypted data will be  
   inaccessible to the backup, and the backup will end partially successful.  

Additional Notes:  
   In NetBackup 5.1 MP2, Windows Open File Backup snapshots will be disabled
   when backing up encrypted data on Windows 2000 clients. This is not
   applicable to Windows operating systems newer than Windows 2000 such as
   Windows XP and Windows 2003. A logging message similar to the one below may
   appear in the bpbkar32 debug logs indicating this on Windows 2000 clients:
   
   4:29:09.328 PM: [2620.2648] < 4> file_access::V_OpenForRead: INF -
   Disabling  
   snapshots for: D:_SN.txt
   
   By disabling snapshots for Windows encrypted data on Windows 2000 clients,  
   these files may not be accessible to the backup if they are busy or locked
   by another process. If Windows Open File Backup protection is important,  
   Windows encryption should be disabled on the files being backed up.  

   All NetBackup Windows Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET271139

Description:  
   Image fragments are sometimes left behind on the disk storage unit after
   the image expiration has occurred, and the accumulation of such "rogue"  
   fragments can eventually create backup failures unless the rogue fragments  
   are manually deleted by an administrator.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET279250

Description:  
   Backups of encrypted files completed with a "partially successful"
   message, however, the encrypted files were not backed up.  

   (NetBackup Clients:  Intel-NT )
--------------------------------------------------------------------------------
Etrack Incident = ET283490

Description:  
   Initiating multiple Oracle backups caused crashes in scheduler. Each of the
   Oracle backups attempted to read/update/write a group ID file (used for
   synching snap backups), but there was no lock mechanism on the file access,
   so each Oracle backup had the potential to corrupt another¿s file access.
   
   When this problem was discovered, the environment was running about  
   20-Oracle backups (one policy per client).  

Workaround:  
   To avoid the issue, stagger window openings for Oracle backups.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET279063

Description:  
   When performing duplication and direct shared memory was being used instead
   of sockets, increase the timeout the writing bptm/bpdm waits for the
   reader to setup the shared memory.  Previously, if the system was
   very busy, the timeout was not enough.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET277797

Description:  
   Robot inventory update was not taking into account the media type for  
   existing standalone media that have been moved into a robot. It was only  
   looking at the barcode rules. This was the basic cause of the error "media  
   type and volume group mismatch (101)". Robot inventory update now updates  
   the media residences to be robotic without changing the media type.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET284896

Description:  
   When running a Restore job, the information about the job does not appear
   in the Job Details -> Job Overview tab in the Activity Monitor, however,
   the job still completes successfully.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET287099

Description:  
   After running FlashBackup backups that were aborted, a snapcachelist
   command showed the snapshot cache device still in use even though the
   snaplist command did not return any snapshots. Eventually, the snapshots
   would fail because of the 32 snapshots per cache device. A reboot is
   required to recover the use of the cache device.  

Additional Notes:  
   The snap driver has been modified to use a different flag bit to denote a
   snapshot in creation versus a snapshot that is being deleted. A snapshot in
   creation is allowed to be listed by snaplist, and can be deleted.
   FlashBackup has been changed to remember the snapshot ID between the time
   that the snapshot is initially created to the time that the snapshot device
   is opened so that it can be deleted.  

   (NetBackup Clients:  Solaris Solaris9 )
--------------------------------------------------------------------------------
Etrack Incident = ET287015

Description:  
   When running backups with Windows Open File Backup and running multi-
   streamed and multiplexed backups, some backups may end with status  
   41, "network connection timed out". When these errors occur, there should
   be multiple (at least 30) log statements such as the one below in the
   bpbkar32 logs for the same bpbkar32 process:
   
   12:04:07.788 AM: [4008.3816] <4> V_Snapshot::V_Snapshot_TimeoutCheck: INF -
     
   Attempting to query volume snapshots: bpfis query -id 1103259068
   12:04:08.788 AM: [4008.3816] <4> V_Snapshot::V_Snapshot_Destroy: INF -  
   Attempting to destroy volume snapshots: bpfis delete -id 1103259068
   12:04:11.788 AM: [4008.3816] <4> V_Snapshot::V_Snapshot_Destroy: INF -  
   Snapshot Destroy EXIT STATUS 0: the requested operation was successfully  
   completed
   
   This is not an issue for non multi-streamed Windows Open File Backup jobs  
   or backup jobs that have Windows Open File Backup disabled.  

Workaround:  
   To avoid this issue, disable Windows Open File Backup for the client that
   have backups end with status 41.  

   All NetBackup Windows Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET287831

Description:  
   The snap driver has a limit of 32 active snapshots per cache device, which
   is not enough in some cases.  

Workaround:  
   To avoid this issue, reduce the file list to use less than 33 file systems,
   and create more policies that use different cache partitions.  

Additional Notes:  
   The limit has been increased to 64.  

   (NetBackup Clients:  Solaris Solaris9 )
--------------------------------------------------------------------------------
Etrack Incident = ET284489

Description:  
   Tar could get into an infinite loop while attempting to restore hard links
   when the linked file does not exist or is not a part of the restore job.  

Workaround:  
   To avoid this issue, restore the actual file as well as the hard link, or
   make sure the file the hard link is linked to exists for the restore.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET286770 ET216480  ET286770  ET287990

Description:  
   A VERITAS Volume Manager (VxVM) backup with instant recovery fails when two
   file systems are listed.  You should not truncate the snapvol name in
   pfi_create_snapshot_vol().  

   (NetBackup Clients:  HP Intel-NT Solaris )
--------------------------------------------------------------------------------
Etrack Incident = = ET287990 ET216480  ET286770  ET287990

Description:  
   The following list identifies a few issues with FlashSnap FIM if full-sized
   instant snapshots (FMR3 style) are used.
   
   A. You should not use vxsnap split before a disk group split; it deletes
   DCO so that FMR will not be utilized.
   
   B. Advanced client does the refresh of the first volume only before a disk
   group split; it causes 'fsck' to fail on the alternate client.  
   
   C. The calculation of tmp_vol string len is incorrect, resulting in not
   enough space being allocated which then causes a core dump.  

   (NetBackup Clients:  HP Intel-NT Solaris )
--------------------------------------------------------------------------------
Etrack Incident = ET288026

Description:  
   The .f and non-.f files were not getting deleted on a NAS snapshot client.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET289149

Description:  
   Corrected possible skipped backups if the frequency is a multiple of  
   24-hours (interval mode) and the backup window is greater than 24-hours.
   
   Only the first backup was run in the failure scenario.  

Workaround:  
   To avoid this issue, make the backup windows no greater than 24-hours.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET289704

Description:  
   The XBSA Agent PFI backups resulted in status 156 errors.  In this
   failure, the scheduler is receiving a file list, ¿start¿(FI_FILE_START)  
   and file list ¿end¿(FI_FILE_END), however, it would not receive a file  
   list ¿body¿.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET292496 ET289149

Description:  
   Corrected possible skipped backups if the frequency is a multiple of  
   24 hours (interval mode) and the backup window is greater than 24 hours.
   
   Only the first backup was run in the failure scenario.  

Workaround:  
   To avoid this issue, make the backup windows no greater than 24-hours.  

   (All NetBackup Servers)
================================================================================



=========
NB_51_1_M
=========
Etrack Incident = ET185139

Description:  
   The drives used for disk staging backups are not counted correctly. This  
   results in under utilization of drives for other backup operations.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET207814

Description:  
   When scheduler verbose is set greater than 0, there is the potential for  
   jobs to exit with a status 50. This is more likely to occur on systems that
   experience connection issues. The situation occurs when the scheduler
   prints a message and loses the errno value. Armed with the incorrect errno
   value, the scheduler exits (status 50) the current running job.  

Workaround:  
   Set scheduler verbose to zero.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET206000

Description:  
   A correction to potential scheduler problems with memory leaks and  
   non-initialized malloc space has been made.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET205980

Description:  
   The restart of a frozen image backup job failed.  The issue was found using
   the following setup:
    - VxVM snapshot method to backup a VxFS/VxVM file system.
    - checkpoint every 5 minutes.
    - scheduled frequency is 1 hour.
    - backup attempts are set 2 tries per 1 hour.
   
   The following was the attempted failure scenario:
    - Launch the backup and wait for a checkpoint to be taken.
    - killed bpbkar processes to put the job into an incomplete state.
    - waited for the job is restarted (1 hour later).
    - the attempt fails.
    - bpfis is attempting to create a new frozen image.
    - the previous frozen image still exists.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET207493

Description:  
   When using the bpexpdate -recalculate or the bpexpdate -backupid commands
   to extend the expiration date of one or more backups that have multiple
   copies, the media expiration may not be correct for copies on removable
   media if the first copy is on disk.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET207498

Description:  
   You may encounter an occasional failure when duplicating True Image Restore
   (TIR) backups.  The failure may occur if there is a delay in mounting the  
   write media.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET167637

Description:  
   With STK's new version of SSI, certain environment variables are required  
   to be set when the vm.conf entry ACS_TCP_RPCSERVICE is set.  The variables  
   are set to a default behavior unless they are set differently in the  
   vm.conf.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET185363

Description:  
   Corrected compile warnings in the bpadm storage unit free and print  
   schedule calendar invocations.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET185146

Description:  
   Bpduplicate, during disk staging duplication, prints the following message  
   even though no error has occurred.  
   
   11/22/2003 11:25:35 AM - Error bpduplicate(pid=1636) from host dcdell1,  
   COMPLETE_MOUNT QUANTUMDLT70000 0  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET209936

Description:  
   Resume of a single-stream, suspended job would backup the complete policy  
   file list instead of only the stream's portion of the file list.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET184689

Description:  
      In cases where a master was set to require NBAC and a client was
           set to automatic without a credential HP-UX would not return the
           same error code as other platforms. In such cases error codes 192  
           and 193 would be documented in the debug log, but would be exposed  
           back to the user as error code 23.
     

Workaround:  
   set bp.conf entry USE_VXSS = PROHIBITED or USE_VXSS = REQUIRED on client system.  

   (NetBackup Clients:  HP )
--------------------------------------------------------------------------------
Etrack Incident = ET185135

Description:  
   bpexpdate would not notify the user that they were unable to use bpexpdate
   because of access control limiting their access. Even though the binary  
   returned the appropriate error level (such as, 117, 116, or 118) a human-
   readable message was not returned.  

Workaround:  
   To avoid this issue, manually check the error level that bpexpdate returns
   (for example, echo %ERRORLEVEL% or echo $?).  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET185137

Description:  
   Even though the NBU_Operators group did not have backup permission on
   Policies, they were still able to perform manual backups. The NBU_Operator
   group should be able to do manual backups, however, it should always
   require the Backup permission on Policies.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET206796

Description:  
   Using the options that allow a UNIX file system to be restored without  
   crossing mount-points fails when restoring all files under the path  
   instead of just the single file system.
     

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET210609

Description:  
   A backup with TIR and CPR both enabled in the policy attributes, and files,
   instead of directories, specified in the policy file list, can fail with a
   status of 130 (signal 11 in the bpbkar log), if the backup goes on for more  
   than the checkpoint interval.  

Workaround:  
   To avoid this issue, do not enter files in the policy file list, with TIR
   and CPR enabled in the policy attributes. TIR works on directories, and so
   specifying files in the policy file list is not of much use.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET184717

Description:  
   Bptm or bpdm may crash after bpsched restarts following a bpsched crash
   and subsequently resuming checkpointed backup jobs on media servers.  This
   change cancels existing duplicate jobs when this situation occurs, or
   prevents the crash from occurring.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET210606

Description:  
   The TLH robotics does not wait for the library auto drive cleaning to finish
   before an error occurs and passes off to bptm.  

Additional Notes:  
   In addition, two new syslog entries have been added.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET184971 ET187776

Description:  
   The VOPIE Enhanced Authentication may not work when host names are greater
   than 32 characters.  You may see Authentication Failed (error code 160)
   messages when connecting with systems with host names or client names
   greater than 32 characters.
     

   All NetBackup Windows Clients All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET184975

Description:  
   When bpinst -ENCRYPTION pushes the bpkeyutil binary to a UNIX client, the
   mode bits of the binary are 0500 on the client.  The bits should be 0555.
   This could cause a problem if the NetBackup administrator is not running
   as "root".  

Workaround:  
   To avoid this issue, login as root on the client and enter this command:
   
   chmod 555 /usr/openv/netbackup/bin/bpkeyutil  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET211098

Description:  
   The tldcd and tl8cd parent did not check for unit attentions every  
   15 seconds and caused the AUTO_UPDATE_ROBOT feature to not working properly.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET211433

Description:  
   When "Browsing for restore", the files that ended with an asterisks '*'  
   or an "at sign" '@' would have these characters truncated. This prevented  
   those files from being restored.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET185147

Description:  
   The following compiler warnings indicate that part of the stack is being  
   overwritten on these calls.
   
   warning C4133: 'function' : incompatible types -from 'unsigned int *'  
   to 'time_t *'  

Workaround:  
   This is a rather broad problem that has not appeared in testing, rather as
   warnings during a compile.  Without these changes, the user should verify
   the output of bpcatlist and also verify that bpcatarc is working by
   checking the CATARC value after the .f file is archived (of any backup  
   image that is archived).  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET208248

Description:  
   Performing backups using an exclude or include list with non-fully-
   qualified path names could cause significantly slower backup performance.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = RSVmn50653

Description:  
   Synthetic Backup fails if the "image copy 1" has been expired, even if a
   secondary copy exists.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET213216

Description:  
   Systems with multiple tld or multiple tl8 robots may see strange behavior  
   across robot numbers on remote (not control hosts) media servers when the  
   daemon is bounced.  In the worst case, this can include the drives going  
   into "AVR" control mode on the noncontrol host media servers.  Generally,  
   this is started by a catastrophic failure of one of the robots.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET212553

Description:  
   Vault currently does not give the user the ability to specify which host
   is selected for use as the "robotic control host" for an API robot.  

Workaround:  
   Hand editing the Vault Configuration file  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET209681 ET207797

Description:  
   Using the command, bpimage -cleanout -client dill-bk, to reduce size of a
   database can cause bpimage to core dump.  

Workaround:  
   To avoid this issue, allow the nightly clean-up to clean the catalog.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = RSVmn49450

Description:  
   NBU_Operators did not have the backup permission on Policies, yet they were
   able to perform manual backups. The NBU_Operator group should be able to do
   manual backups, but it should always require the Backup permission on  
   Policies.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET184689 ET229056

Description:  
   In cases where a master was set to require NBAC and a client was set to
   automatic without a credential, HP-UX would not return the same error code
   as other platforms. In such cases, error codes 192 and 193 would be
   documented in the debug log, but would be exposed back to the user as  
   error code 23.  

Workaround:  
   To avoid this issue, set the bp.conf entry on the client system to:  
   
   USE_VXSS = PROHIBITED or USE_VXSS = REQUIRED  

   (NetBackup Clients:  HP )
--------------------------------------------------------------------------------
Etrack Incident = RSVmn50953

Description:  
   XBP was inserting and deleting items from lists one item at a time making
   the browse for restores very slow. This was done because of deficiencies in
   some X-Servers' support of 1.1 Motif. This is not an efficient way to
   handle lists with a large number of items.
   
   With X-Servers that support Motif 1.2 this is not an issue. The code was  
   changed to delete all items at once and to insert multiple items at the  
   same time.  

   All NetBackup Unix Clients  
--------------------------------------------------------------------------------
Etrack Incident = ET164190 ET164186 ET208178  ET217630  ET218069  ET219861  
                 ET220083  ET223049  ET217198

Description:  
   Fixed inventory issues for the following libraries:
   DELL PV-132T, IBM 3582, Sepaton S100, All STK Libraries, HP A5617A
   The added libraries are:  
   Certance CLL3200
   EMC Disk Library
   STK SL500
   IBM 3590H11
   IBM 36232LX
   The added drives:
   Sony SDX-400V
   Added Sony SDX-500V
   Certance Ultrium 3  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET213982

Description:  
   Corrected a restore problem from disk that resulted in a status 92:
        - Image contained multiple disk fragments and first file of the
          restore was not in the first fragment.
        - The size the fragments prior to the one containing the first
          file were not a multiple of 1K.
   
   The above conditions can occur during an MPX multiple-copy backup, one
   or more copies to disk, and one or more copies to tape.
   
   
     

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET217243

Description:  
   Adjusted a loop used during the deletion of an MPX group. This loop was not  
   functioning correctly on the Windows 2000 platform and resulted in the
   removal of additional MPX groups.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET218075

Description:  
   Bprd hits a segmentation fault and core dumps. The issue appears to occur
   when the log file path for the bprestore log exceeds 58 characters.  This
   only occurs when the media server involved is not the master server, and
   when FQDN names are used.
   
   This issue was resolved by increasing the command buffer size to  
   BUFFLEN (4096), and implemented bounds checking on all string buffers,
   where practicable, via the use of V_strlcpy, V_strlcat, and snprintf().  

Additional Notes:  
   While libVcom.so contains no changes, it is required to resolve new entry
   points introduced in libsfr.so.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET217923

Description:  
   Added Solaris10 and Solaris_x86_10 to drop-down menu.  

Additional Notes:  
   For "Solaris Solaris10" to show when configuring clients into a backup
   policy, you must execute the following command:
   
   /usr/openv/netbackup/bin/goodies/new_clients  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET206031 ET211885ET211834

Description:  
   Resolutions to the following issues have been added.
   ET206031  Memory leak encountered in the XBSA library.
   ET211885  DB2 BLI backup failure
   ET211834  BLI backups with multiple streams fail  

   All NetBackup Windows Clients HP Linux2.4 Linux64 RS6000_433 RS6000_51 SGI  
   Solaris Solaris9  
--------------------------------------------------------------------------------
Etrack Incident = ET211885

Description:  
   Changes have been added to support DB2 BLI backups.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET219207 ET229830

Description:  
   Added Solaris10 and Solaris10 x86 to the client drop-down list.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET221820

Description:  
   There is a potential for missed files if all the following conditions  
   exist:
    1) Advanced client backup.
    2) Incremental backup.
    3) Multi-stream backup.
    4) Backup stream is not stream 1.
   
   Files modified after the snapshot is taken but before the (non-stream 1)  
   image is created may be missed.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET219245

Description:  
   After an NDMP import, the file count drops by a very large number.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET225034

Description:  
   An incremental multi-stream snap backup with forced stream 1 can miss files.
   The problem exists when the following conditions are true:
    - Snap backup (advanced client, WOFB).
    - Incremental backup.
    - Multi-stream backup.
    - Stream 1 is not due, but is force-started to perform the snapshot  
   operation. Aggravated by ¿frequency¿ mode (frequency is NOT a multiple of
   24-hours).
   
   The problem can be minimized/eliminated by configuring for an "all stream"  
   backup:
    - Use calendar-based scheduling.
    - Use ¿interval¿ mode (frequency is multiple of 24-hours).
    - Avoid multi-streaming snap backups.
   
   This problem occurs because of an oversight in cloning a due stream into  
   a non-due stream1. Remember, stream1 is not due, but is required to  
   perform the snap shot operation. The due stream information is copied in  
   mass to create the stream1 information, and then adjusted to make it  
   stream1 unique. The error occurs because the backup times (last backup,  
   last full backup, last incremental backup) were not updated to the correct  
   stream1 values. As a result of this, stream1 uses the stream2 image  
   creation times. Image creation times are used to compute the delta time  
   which determines the targeted incremental backup files.
   
   Unfortunately stream2 also suffers the same failure. The stream2  
   incremental backup should be based upon the stream1 snap time, but stream1  
   is using the incorrect time for the snap. So, all the due streams suffer  
   this failure.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET219966

Description:  
   Resume of a checkpoint backup could select a different media server if a
   failure on initial backup attempt occurred.
   
   The failure scenario is:
     1) Backup reached a checkpoint.
     2) Then failed (this case was a 13 "read failed").
     3) Scheduler attempts to programmatically re-submit.
     4) But the drives were re-set & downed.
     5) So, the job exited with a 213 "no storage units available".
   
   The original storage unit information was "lost" so the job could  
   potentially resume on a different media server. If resumed in this way,  
   the backed up data would reside on two different media servers and any  
   subsequent restore would fail.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET229834

Description:  
   A loss of MPX groups within bpsched.exe resulted in the failure to cancel
   MPX backups.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET229949

Description:  
   Unable to restore using individual file restores through FlashBackup on a  
   Windows client with an AIX master server, if a zero length file exists in  
   the restore list.  

Workaround:  
   Restore will work if no zero length file is included in the restore list.  

   (All NetBackup Servers: RS6000)
--------------------------------------------------------------------------------
Etrack Incident = ET228739

Description:  
   Listing the master in the ClientList no longer causes update_clients to
   fail.  To correct this issue, a check was added in bpinst so that if the
   client being shipped to is the master, and to not try and ship the java tar
   ball, which is very large.  It will also corrupt the file, and it is
   already in the right location.  In addition, a change was made to
   update_clients in the case where the master is the client as nbj.conf has
   moved to nbj.conf.bak.  

   (All UNIX NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET229844

Description:  
   An intermittent problem with installer no longer occurs when trying to
   install to remote clients.  The following two files were not being copied
   to %TEMP%, and caused the following error to appear, "The system  
   cannot find the file specified" on Install GUI.
   
   VERITAS Maintenance Pack.msi
   Data1.cab  

Workaround:  
   To avoid this issue, do the following:
   
   1) Start the installer. Select "Select from available computer on the
   network".  Click Next.
   
   2) Copy VERITAS Maintenance Pack.msi Data1.cab to the %TEMP%directory.
   (easiest way to find what %TEMP% is, is to open a cmd shell and run echo
   %TEMP%, usually its something like C:and  
   Settings<UserName>Settings).
   
   3) Proceed with install.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET230865

Description:  
   An initialization failure against nbwin.exe is generated when a  
   non-administration account initiates a restore.  A pop-up is generated
   stating that nbwin.exe failed to initialize 0xc0000022.  A change to the
   permissions was made to msvcr71.dll so that the user "Users" has Read and  
   Execute permissions.  

Workaround:  
   Manually change the security permissions on msvcr71.dll to allow Read and  
   Execute permissions for "Users" user.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET211802

Description:  
   The cancel_all_exceeded_max_wait() function does not scale well in large  
   environments. This change modifies the way incomplete jobs are processed  
   when they have exceeded the maximum incomplete time.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET224678

Description:  
   Improved VMD debug logging to better enable analysis for slow servers.
   
   Allow control of VMD child timeouts, such that slow servers can be  
   interrupted, before VMD encounters connection timeout's on other
   connections.
   
   Add "VMD_CHILD_TIMEOUT = xx", to the vm.conf file.  The value "xx" is the
   number of seconds to wait for a child to release its lock on the volume
   database.  Allowable time is 60 - 360 seconds, where 360 is the default
   (and value used prior to this patch).  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET218653

Description:  
   A race condition existed when two restore jobs needed the same piece of  
   media, from the same server, when this media was not already in the media  
   database.  The condition could cause the media to be added twice and one  
   of the restores to fail.  

   (All NetBackup Servers)
--------------------------------------------------------------------------------
Etrack Incident = ET231394

Description:  
   Oracle RMAN backups taken using UNIX Media servers fail with a status 25.  

   (All UNIX NetBackup Servers)
===============================================================================


Attachments

NB_51_3A_M_277818.alpha_5.tar (20.8 MBytes)


Legacy ID



277818


Article URL http://www.symantec.com/docs/TECH42572


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