McAfee and Symantec AntiVirus detecting gzstuff.exe as a Trojan.

Article:TECH42916  |  Created: 2009-07-14  |  Updated: 2009-07-14  |  Article URL http://www.symantec.com/docs/TECH42916
Article Type
Technical Solution

Issue



McAfee and Symantec AntiVirus is detecting the gzstuff.exe file associated with the data1.cab for the RS Agent Installation Package as a Trojan.

MD5 will report the hash numbers for gzstuff.exe as follows: 

RS 6.2.2760 Agent Package - 49a1b1331394a51c395967bc12401f0a.

RS 6.2.2801 Agent Package - bcf5a38d63794e05aee193eb8280dc3f


Environment



Recovery Solution 6.2.2760 and 6.2.2801


Cause



Unknown. McAfee and Symantec see this file as a Trojan.


Solution



The file is used for RS local recovery agent and is confirmed to be completely safe. This file can be marked so future virus scans bypass the file and do not flag it as a Trojan.


Legacy ID



48114


Article URL http://www.symantec.com/docs/TECH42916


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