KNOWN ISSUE: RS 6.2.2801 - DTF gets recreated after each SSM

Article:TECH43654  |  Created: 2009-08-10  |  Updated: 2009-08-10  |  Article URL http://www.symantec.com/docs/TECH43654
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Article Type
Technical Solution

Issue



Snapshot rebuilds DTF file after each Server Space Management job.

Previous snapshot information can be altered by Server Space Management job and such snapshots will not appear on FSR wizard in the list of available snapshots.

Solution



Download attached self-extractable archive with Data1.CAB (for 32bit RSA package) and extract Data1.CAB to Recovery Agent package.

Default location - C:\Program Files\Altiris\Notification Server\NSCap\Bin\Win32\X86\Recovery Agent Package

64bit RSA package update is found in KBA48718

Enable RS Agent Reinstall policy to update all existing clients.

Applies To:

  • Recovery Solution 6.2 service pack 3 (2801)

Attachments

Data1cab_32bit.part1.exe (5.1 MBytes)
Data1cab_32bit.part2.rar (5.1 MBytes)


Data1cab_32bit.part3.rar (5.1 MBytes)
Data1cab_32bit.part4.rar (5.1 MBytes)
Data1cab_32bit.part5.rar (5.1 MBytes)
Data1cab_32bit.part6.rar (3.2 MBytes)

Supplemental Materials

SourceDEFECT
ValueTLN 31779
DescriptionLogged in tlndev (Altiris - Talinn) database

SourceDEFECT
ValueTLN 31748
DescriptionLogged in tlndev (Altiris - Talinn) database

Legacy ID



48492


Article URL http://www.symantec.com/docs/TECH43654


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