KNOWN ISSUE: Altiris Agents are unable to get Client Configuration Policy updates.
|Article:TECH43927|||||Created: 2009-08-14|||||Updated: 2009-08-21|||||Article URL http://www.symantec.com/docs/TECH43927|
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Altiris Agents are unable to get Client Configuration Policy updates.
Multiple errors in Agent log file from when an Update Configuration is requested:
Process: aexnsagent.exe (1540)
Thread ID: 1628
Description: RequestPolicies failed: Invalid XML response from URL http://<SERVERNAME>/Altiris/NS/Agent/GetClientPolicies.aspx (-2147467259)
Process: aexnsagent.exe (1912)
Thread ID: 2016
Description: RequestPolicies failed: HTTP error: (-2147209951)
Software Management Solution 7.01291 (7.0) CMDB Solution 7.0
New policies created after installing CMDB Solution 7.0 do not have a closing policy tag - </policy> - when added to the client policy as delivered from the server to the client.
If you are experiencing this issue, please contact support and reference KB48690.This issue has been forwarded to development.
|Description||Logged in Etrack (Symantec) database|
Article URL http://www.symantec.com/docs/TECH43927