Backup Exec reports that "the media is bad."

Article:TECH44687  |  Created: 2010-01-10  |  Updated: 2014-01-19  |  Article URL http://www.symantec.com/docs/TECH44687
Article Type
Technical Solution

Product(s)

Issue



Backup Exec reports that "the media is bad."


Cause



  1. Contaminated read/write heads of the tape device
  2. Bad Media
  3. Tape device driver is not updated
  4. Bad Cabling or SCSI problems
  5. Check If there is any Hardware errors.

Solution



This issue could be due to a number of problems:
 
CAUSE STEPS TO RESOLVE 
1. Contaminated read/write heads of the tape device: Check with the hardware manufacturer for proper cleaning techniques.
2. Bad media:
Replace the media. Try a new tape that is certified by the hardware manufacturer.
 
Additionally the tape may be erased using "NoPoll" with NTBackup utility. Refer Related Documents.
3. Tape driver: Load the appropriate Backup Exec tape driver. The latest Backup Exec tape drivers can be downloaded from the Symantec Technical Support Web site at http://support.veritas.com/rd/bews-drivers.htm .
4. General SCSI problems: Isolate the tape drive on its own controller card.
5)  Check  if there is any Hardware Related Error in the Event logs  Contact Hardware Vendor
 
 

Supplemental Materials

SourceUMI
ValueV-79-57344-33991
Description

The media is bad

 



Legacy ID



280026


Article URL http://www.symantec.com/docs/TECH44687


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