Backup Exec reports that "the media is bad."

Article:TECH44687  |  Created: 2010-01-10  |  Updated: 2010-01-10  |  Article URL http://www.symantec.com/docs/TECH44687
Article Type
Technical Solution

Product(s)

Environment

Problem



Backup Exec reports that "the media is bad."

Solution



This issue could be due to a number of problems:
1. Contaminated read/write heads of the tape device:
Check with the hardware manufacturer for proper cleaning techniques.
2. Bad media:
Replace the media. Try a new tape that is certified by the hardware manufacturer.
Additionally the tape may be erased using "NoPoll" with NTBackup utility. Refer Related Documents.
3. Tape driver:
Load the appropriate Backup Exec tape driver. The latest Backup Exec tape drivers can be downloaded from the Symantec Technical Support Web site at http://support.veritas.com/rd/bews-drivers.htm .
4. General SCSI problems:
Isolate the tape drive on its own controller card.


Supplemental Materials

SourceUMI
ValueV-79-57344-33991
DescriptionThe media is bad


Legacy ID



280026


Article URL http://www.symantec.com/docs/TECH44687


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