A backup or restore job fails with the error "0xe00084ed - A hardware error occurred."
| Article:TECH45126 | | | Created: 2005-01-23 | | | Updated: 2011-11-17 | | | Article URL http://www.symantec.com/docs/TECH45126 |
Problem
Error
Final error: 0xe00084ed - A hardware error occured.
Final error category: Backup Device Errors
UMI Value: V-79-57344-34029
Cause
A hardware error occurred caused the job to fail. Check the Application Event log for errors (with Event Source: Backup Exec) that occurred at the time when job failed, for example:
Event Type: Error
Event Source: Backup Exec
Event Category: Devices
Event ID: 33152
Description:
Adamm Mover Error: Unload Rewind Failure!
Error = ERROR_IO_DEVICE
Drive = "TapeDrive 1"
{DC0CA7FF-815E-4CA9-AB0E-5BC8FE5B5396}
Media = ""
{00000000-0000-0000-0000-000000000000}
Read Mode: SingleBlock(0), ScsiPass(0)
Write Mode: SingleBlock(1), ScsiPass(1)
Solution
Refer to the Related Documents section for assistance in troubleshooting the hardware issues.
|
|
| Source | Event ID |
| Value | 33152 |
| Description | Application Event log error |
| Source | Error Code |
| Value | 0xffff84ed |
| Description | A hardware error occurred |
| Source | Error Code |
| Value | 0xa00084ed |
| Description | A hardware error occurred |
| Source | Event ID |
| Value | 5 |
| Description | Parity errors |
| Source | Event ID |
| Value | 7 |
| Description | The device, \Device\TapeX, has a bad block. |
| Source | Event ID |
| Value | 9 |
| Description | The device, \Device\ScsiPort0, did not respond within the timeout period |
| Source | Event ID |
| Value | 11 |
| Description | The driver detected a controller error on \Device\Scsi\ |
| Source | Event ID |
| Value | 15 |
| Description | The device is not ready for access yet. |
Related Articles
Legacy ID
280508
Article URL http://www.symantec.com/docs/TECH45126
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