Maintenance Pack NB_CLT_60_1_M.tar provides fixes for VERITAS NetBackup (tm) Enterprise Server / Server 6.0 on UNIX clients. NetBackup UNIX Add-on products and Database Agents have separate Maintenance Packs.
| Article:TECH45687 | | | Created: 2005-01-22 | | | Updated: 2005-01-22 | | | Article URL http://www.symantec.com/docs/TECH45687 |
Problem
Maintenance Pack NB_CLT_60_1_M.tar provides fixes for VERITAS NetBackup (tm) Enterprise Server / Server 6.0 on UNIX clients. NetBackup UNIX Add-on products and Database Agents have separate Maintenance Packs.
Solution
CLT 6.0GA Pack NB_CLT_60_1_M
README December
22, 2005
Corequirement: NB_60_1_M
================================================================================
This Maintenance Pack provides fixes for the VERITAS NetBackup (tm) UNIX
clients. NetBackup UNIX Add-on products, Database Agents and the Java GUI have
separate Maintenance Packs.
Symantec recommends that the backing up of active file systems be avoided,
or the use of snapshot technologies be implemented. The directory structure
reported back from the file system (to NetBackup) may not contain all of the
files available during the time of backup. NetBackup will not report errors
in many cases where the file's existence is not known to NetBackup as reported
by the file system.
================================================================================
=================
PACK DEPENDENCIES
=================
-- On a server, NB_CLT_60_1_M (this Maintenance Pack) can be installed on a
client using a remote installation procedure or a local installation
procedure.
-- Only on a NetBackup server, NB_60_1_M_<6 digit number>.<server>.tar
must be installed after this Maintenance Pack is installed.
-- Installation of this Maintenance Pack requires version 1.33.6.10 of
the Vrts_pack.install script.
NOTE: This Maintenance Pack requires approximately 1.5-2GB in disk space to
extract and install. This Maintenance Pack contains a full replacement of all
client binaries for all platforms. For more information, please refer to the
following TechNote: http://support.veritas.com/docs/280824
I. DOWNLOAD INSTRUCTIONS
II. KNOWN ISSUES
III. INSTALLATION INSTRUCTIONS
IV. UNINSTALL INSTRUCTIONS
V. DESCRIPTION OF PROBLEMS FIXED
Current Pack
NB_CLT_60_1_M
Pack History
None
=========================
I. DOWNLOAD INSTRUCTIONS
=========================
1) Download the NB_CLT_60_1_M_<6 digit number>.tar into the
/tmp directory,
where <6 digit number> is an internal tracking identifier
NOTE: NB_CLT_60_1_M_<6 digit number>.tar contains all client
binaries.
2) Extract the NB_CLT_60_1_M_<6 digit number>.tar file
tar xvf NB_CLT_60_1_M_<6 digit number>.tar
This will create the files:
VrtsNB_CLT_60_1_M.README
VrtsNB_CLT_60_1_M.tar.Z
VrtsNB_CLT_60_1_M.preinstall
VrtsNB_CLT_60_1_M.postinstall
VrtsNB_CLT_60_1_M.postuninstall
Vrts_pack.install
==================
II. KNOWN ISSUES
==================
Nothing to report at this time.
===============================
III. INSTALLATION INSTRUCTIONS
===============================
NOTE: Click on the "Download Now" link, near the bottom of this document
prior to running the following installation procedure for this pack.
NOTE: Symantec recommends that you perform catalog backups before and after
you apply this maintenance pack.
NOTE: If you are upgrading from 5.x to 6.0, you must install this Maintenance
Pack before you run nbpushdata. Failure to install this Maintenance Pack
first will result in a failed upgrade.
For Maintenance Pack installation on a UNIX Cluster Environment:
--------------------------------------------------------------------------------
1) Ensure that prior to installing the maintenance pack, NetBackup is at
release level 6.0 and configured to run in a cluster.
2) Freeze the NetBackup group (This will avoid a 'failover' during a patch
installation).
3) Install this Maintenance Pack on the inactive node(s) of the cluster
(follow the steps below).
4) Install this Maintenance Pack on the active node of the cluster (follow
the steps below).
5) Unfreeze the NetBackup group.
--------------------------------------------------------------------------------
There are two ways to install the client maintenance pack software.
1. Remote Installation: Loads the software on a master server with
the intent of pushing client software out to affected clients.
2. Local Installation: Loads and installs the software only to this
local machine.
Remote client install:
As root on the NetBackup Master/Media Server:
1) Install NB_60_1_M and NB_CLT_60_1_M Maintenance Pack binaries.
cd /tmp
/bin/sh Vrts_pack.install
NOTE: Selecting the client Maintenance Pack on a Master/Media server will
automatically install the server maintenance pack if the server (NB) .Z file
and README exist in the installation directory. The client install will fail
if the (NB) .Z file and README are not present and the server pack has not
been previously installed. The server maintenance pack will NOT be installed
automatically during a reinstall of the client maintenance pack.
NOTE: The installation of the client pack on a server copies the appropriate
client binaries into place on the server. Additionally, any other client
binaries on the server will be updated so that they can then be pushed out
using update_clients.
NOTE: It is important that Server and Client binaries are kept at the same
pack level on all NetBackup Servers. This is enforced by the Pack install
process.
2) On a server ONLY: The Vrts_pack.install script will prompt you to restart
daemons. Otherwise, after the pack installation has completed, run:
/usr/openv/netbackup/bin/goodies/netbackup start
3) The pack install logs can be found in /usr/openv/pack/pack.history once the
installation is complete.
4) On a server ONLY, update the remote NetBackup clients with the
update_clients script.
/usr/openv/netbackup/bin/update_clients <hardware> <os>
where <hardware> <os> is one of the following:
ALPHA/OSF1_V5
HP-UX-IA64/HP-UX11.23
HP9000-700/HP-UX11.00
HP9000-700/HP-UX11.11
HP9000-700/HP-UX11.23
HP9000-800/HP-UX11.00
HP9000-800/HP-UX11.11
HP9000-800/HP-UX11.23
INTEL/FreeBSD5.3
Linux-IA64/RedHat2.4
Linux-IA64/SuSE2.4
Linux/IBMzSeriesLinux2.4.21
Linux/RedHat2.4
MACINTOSH/MacOSX10.3
RS6000/AIX5
SGI/IRIX65
Solaris/Solaris8
Solaris/Solaris9
Solaris/Solaris10
Solaris/Solaris_x86_8
Solaris/Solaris_x86_9
Solaris/Solaris_x86_10
Note: The /usr/openv/netbackup/bin/update_clients command without
any parameters will update all the UNIX clients.
Note: When updating an RS6000 client, there may be circumstances
where update_clients will fail with an error similar to
this:
Couldn't open /usr/openv/lib/libVmangle.so on client
Client open errno = 26
If this happens, execute /usr/sbin/slibclean on the client
to be updated and re-run update_clients.
If the client (CLT) .Z file and README exist in the installation
directory during the installation of the server maintenance pack,
the Vrts_pack.install script will install the client
maintenance pack automatically. The client maintenance pack will NOT
be installed automatically during a reinstall of the server
maintenance pack.
Local client install:
The install script will determine if a local client install is appropriate
and choose the appropriate client type to install.
As root on the NetBackup client:
1) Install NB_CLT_60_1_M Maintenance Pack binaries.
cd /tmp
/bin/sh Vrts_pack.install
NOTE: Again, Symantec recommends that you perform catalog backups after you
have applied this maintenance pack.
===========================
IV. UNINSTALL INSTRUCTIONS
===========================
Note: This will ONLY uninstall the maintenance pack from your machine
if the client maintenance pack software was installed directly on the
machine. This uninstall procedure will NOT work on clients that were
installed by pushing the software from a server.
As root on the NetBackup Master/Media Server in which the maintenance pack was
installed:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for
example, backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the
database services are stopped.
2) Change directory to the patch save directory.
Substitute the pack name for $PACK in the following command:
cd /usr/openv/pack/$PACK/save
3) Run the un-install script:
./Vrts_pack.uninstall
4) Verify that the pack uninstalled successfully by checking:
/usr/openv/pack/pack.history.
5) If update_clients was run after the pack was originally INSTALLED,
run it again after that pack is successfully UNINSTALLED.
6) If necessary, restart the NetBackup and Media Manager daemons:
/usr/openv/netbackup/bin/goodies/netbackup start
=================================
V. DESCRIPTION OF PROBLEMS FIXED
=================================
The following are descriptions of the problems fixed. Please read the entire
document before installing.
README Conventions:
Description
Describes a particular problem contained in this Maintenance Pack.
** Description **
Describes a problem that can lead to potential data loss. Please
read these problem descriptions carefully.
Workaround
Any available workarounds to a problem are also listed. Workarounds
can be used INSTEAD of applying the patch, however, Symantec strongly
recommends the "best practice" of being at the latest patch level.
Additional Notes
Any additional information regarding this problem or feature is included.
=============
Current pack
=============
================================================================================
Etrack Incident = ET415495
Description:
Do not allow a down/disabled media server to block the entire Device
Allocator (DA) thread pool.
--------------------------------------------------------------------------------
Etrack Incident = ET423713
Description:
There were a few places in the code where the image query protocol version
was set to 0, which is a pre-NetBackup 5.0 image version ID. Some image
queries would fail if the size of the total data being backed up was larger
than 2TB in one job.
This issue has been corrected enabling image queries on backups greater
than 2TB work properly.
--------------------------------------------------------------------------------
Etrack Incident = ET424051
** Description: **
A change has been made to avert a potential vulnerability in a Java
authentication service that runs on VERITAS NetBackup servers and clients.
This change prohibits remote attackers from executing arbitrary code on a
targeted system. In addition, Symantec recommends that users block the
affected ports from external network access.
--------------------------------------------------------------------------------
Etrack Incident = ET423045
Description:
When sharing tape drives between media servers that were running both
NetBackup 6.0 and NetBackup 5.x, a problem existed with the NetBackup 6.0
Scan Hosts. If the drive being scanned was assigned to a 5.x media server,
the 6.0 Scan Host might not stop scanning. This resulted in SCSI
reservation conflicts and DOWN'ed drives on the NetBackup 5.x assigned host.
Workaround:
To avoid this issue, do not share drives between media servers running
different versions of NetBackup. Instead, pool your drives such that all
of your NetBackup 5.x media servers are sharing one pool of drives and all
of your NetBackup 6.0 media servers are sharing a pool of different drives.
--------------------------------------------------------------------------------
Etrack Incident = ET422837
Description:
When running multi-streamed Windows Open File Backup backups to back up
open and/or active files, some VSP cache files in the format of
_vxfiVspCacheFile_1.VSP, for example, may have been left behind by the
backup jobs that had already completed. This did not occur with
non-streamed backup jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET428719
Description:
Because of a logic error in the handling of "bptm ¿delete_all_expired",
the expired media was not getting deleted. This would prevent recycling
of the media.
Workaround:
To avoid this issue, the user can expire the media using bpexpdate.
--------------------------------------------------------------------------------
Etrack Incident = ET424660
Description:
If a hot catalog backup fails and retries, an end of session function is
executed when jobs are still active. This could result in extra catalog
backups to run, extra start and session scripts to run in addition to
extra catalog cleanup operations.
--------------------------------------------------------------------------------
Etrack Incident = ET429008
Description:
When upgrading from NetBackup 5.x to NetBackup 6.0, the
NETBACKUP_RELATIONAL_DATABASE_FILES directive was not added to the list of
files included in cold catalog backup. The command, bpsyncinfo -add_paths,
"NETBACKUP_RELATIONAL_DATABASE_FILES" is run automatically during patch
installation to add this directive to the cold catalog backup configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET421370
Description:
The NBDB database recovery (for Enterprise Media Manager (EMM) and Bare
Metal Restore (BMR)) will fail if the master server has a newer catalog
backup image than the one used in disaster recovery (DR). On Windows
platforms, it logged an error message in the progress log and displayed an
error message box. On UNIX platforms, because of a defect in the Java
user interface, it reported an error message in the log and all of the
restore jobs appeared in the job monitor as being successful.
Additional Notes:
This maintenance pack enables a user to recover from an older catalog
backup even though a newer catalog backup image exists on the master
server.
Full catalog disaster recovering from an older catalog backup is a
¿roll-back¿ operation that has the risk of data loss. Users should fully
understand the implications and use it with caution.
--------------------------------------------------------------------------------
Etrack Incident = ET431863
Description:
For a Hot Catalog Backup, the relational database (NBDB/Sybase ASA) backup
job treated a cumulative and differential incremental backup the same and
only included the transaction log in the backup. This can create problems
recovering the ASA database if the differential backup media created before
the last cumulative has expired. These differential backups contained the
transaction logs that were necessary to roll forward from the last full
backup.
Workaround:
To resolves this issue, the cumulative incremental backup is actually a
full backup for the ASA files.
--------------------------------------------------------------------------------
Etrack Incident = ET406999
Description:
Transport of log messages from NBSL to NOM Server was failing and causing
the Host Session to go down. PSP's TAO_Transport was not checking for
EAGAIN.
--------------------------------------------------------------------------------
Etrack Incident = ET428760
Description:
The vmd process would dump core if the EMM service (nbemm) was not running.
--------------------------------------------------------------------------------
Etrack Incident = ET425765
Description:
The nbpushdata function failed when a pool name had a hyphen in the actual
pool name.
--------------------------------------------------------------------------------
Etrack Incident = ET492438
Description:
Data tapes are no longer treated as cleaning tapes and be FROZEN by
NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET494547
Description:
Device monitor showed the same tape mounted in multiple drives. This tape
in this scenario was also assigned to a NetBackup 5.x media server.
Workaround:
To avoid this issue, do not share drives between NetBackup 6.0 media
servers and NetBackup 5.x media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET492704
Description:
A Null Reference Exception is produced when creating a custom filter for
the Driver Detail table (Monitoring -> Drivers -> Details table).
--------------------------------------------------------------------------------
Etrack Incident = ET425186
Description:
Oracle backups no longer end prematurely with a status 25.
--------------------------------------------------------------------------------
Etrack Incident = ET495004
Description:
The nbpushdata function failed with the following messages in the
nbpushdata log file:
<4> get_host_info: CEMM_MACHINE_DISK_ACTIVE being set for <your_host>
<16> emmlib_UpdateHost: (0) UpdateMachine failed, emmError = 2007079,
nbError = 0
<16> get_host_info: (-) Translating
EMM_ERROR_SQLSyntaxErrorOrAccessViolation(2007079) to 193 in
the media context
--------------------------------------------------------------------------------
Etrack Incident = ET418546
Description:
The NOM database server uses less CPU utilization over GA.
--------------------------------------------------------------------------------
Etrack Incident = ET495339
Description:
The Windows Open File Backup was not showing retries in the Activity
Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET495403 ET497074
Description:
For media with image expiration set to infinity, nbpushdata passed an
incorrect value for infinity to the EMM database. This resulted in the
media not being queried.
nbemmcmd -listmedia -mediaid <media_id> NBEMMCMD, Version:6.0(20050906)
The function returned the following failure status:
generic EMM SQL error (193)
Command did not complete successfully.
vmquery -m <media_id>
Could not query by media ID A00001 with debug: generic EMM SQL error (193)
--------------------------------------------------------------------------------
Etrack Incident = ET425768
Description:
An issue in nbpushdata caused the nbpushdata ¿remove function to fail.
Workaround:
To avoid this issue, drop the EMM data base and then recreate it.
--------------------------------------------------------------------------------
Etrack Incident = ET496010
Description:
Restores failed with the following errors in the job log and tar debug log:
job log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:46 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
debug log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:47 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
This issue occurred because the HP 11.23 compiler optimized out references
to the shared memory control variables.
--------------------------------------------------------------------------------
Etrack Incident = ET425178
Description:
Data Lifecycle Manager consolidation jobs now complete successfully.
--------------------------------------------------------------------------------
Etrack Incident = ET430806 ET419127
Description:
Changed bprd and the Policy Execution Manager (PEM) so that the bprd child
could terminate and not wait for the job exit status from PEM, unless
the -w flag was used on the request.
--------------------------------------------------------------------------------
Etrack Incident = ET493607
Description:
Could not inventory legacy TS8 libraries as TL8.
--------------------------------------------------------------------------------
Etrack Incident = ET497080
Description:
If any inetd entry is missing on a client and update_clients is used to
push NetBackup client software to it, update_clients will show an error
message in the log file. A change was made that corrected the temporary
file names so that inet.conf on the client will be updated properly and no
error will be generated.
--------------------------------------------------------------------------------
Etrack Incident = ET497761
Description:
An extremely heavy load in the Device Allocator (DA) may cause EMM to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET496437
Description:
Some vital logs were not displaying correctly. To be more specific, the
form that Log:DbLogMsg is being called in the emmserver source files was
incorrect whenever it was multi-lined in the code. As a result, only part
of the log message survived and important log information was lost.
--------------------------------------------------------------------------------
Etrack Incident = ET496608
Description:
Non-robotic tape drives that contain unlabelled media will no longer be
automatically assigned to non-robotic media specific mount requests.
--------------------------------------------------------------------------------
Etrack Incident = ET498523
** Description: **
In a rare condition one or more backups would be corrupt when using Inline
Tape Copy (ITC) with multiplexed backups. This would potentially happen
under the following conditions:
- ITC was enabled with two or more active copies.
- Multiplexing was enabled with two or more active backups.
- The schedule configuration had the "continue if the copy fails" flag set
for the copy that failed in the next step.
- A copy other than the first active copy encountered an "end of media", so
a new media was needed for this copy. In addition, there was a problem
of getting or setting up media (for example, writing the media header)
such that this copy failed before continuing the backup.
- The last buffer written to the first active copy prior to the "end of
media" on the other copy was not the first active backup.
Workaround:
To avoid this problem, do one of the following:
- Edit the schedule configuration to disable the "continue if copy fails"
flag.
- Disable multiplexing.
- Disable ITC.
--------------------------------------------------------------------------------
Etrack Incident = ET423206
Description:
The back-level media server V_QUERY_CLEAN_BYROBNUM request caused an SQL
error.
--------------------------------------------------------------------------------
Etrack Incident = ET424796
Description:
NetBackup Job Manager (NBJM) deadlocks or halts when the connection to
bpbrm breaks in the middle of a backup job.
--------------------------------------------------------------------------------
Etrack Incident = ET431510
Description:
On initial install the Policy Execution Manager failed to start the first
time because no IOR file existed for nbproxy. Once an IOR file existed
and it is not empty, then the NetBackup Service Monitor was able to restart
the Policy Execution Manager.
Workaround:
To avoid this issue, delete the IOR files listed below before starting the
Policy Execution Manager.
On UNIX:
/usr/openv/var/nbproxy_pem.ior
/usr/openv/var/nbproxy_pem_email.ior
On Windows:
VERITAS_pem.ior
VERITAS_pem_email.ior
--------------------------------------------------------------------------------
Etrack Incident = ET425564
Description:
The Policy Execution Manager would crash after submitting a user-directed
or manual backup.
--------------------------------------------------------------------------------
Etrack Incident = ET499610
** Description: **
Synthetic backup had potential data loss issues in following cases:
- The last full/synthetic or full expired/deleted occurred,
followed by one or more incrementals and a synthetic backup.
- The last incremental/full backup catalog was compressed before
next incremental backup took place.
- The TIR records in the last incremental backup are missing for
various reasons.
--------------------------------------------------------------------------------
Etrack Incident = ET505873
Description:
Media servers sharing drives on versions of NetBackup older than
NetBackup 6.0 will receive host_not_registered errors when attempting to
determine if another media server is unavailable.
--------------------------------------------------------------------------------
Etrack Incident = ET506551 ET499474 ET506690
Description:
This entry resolves three seperate issues described in the following list:
- Under certain conditions backups would not schedule. This happened
because of a problem in computing the next time a job was due. Windows
were not processed correctly if a backup should have run in a previous
window if the next window opened or closed at a different time.
- Advanced client VSS snapshot backup no longer causes an 805 error to
occur.
- The scheduler always executes Full backups, even for incrementals, if the
BMR option is on. nbpem would use the wrong criteria for the last
backup query made for a parent job that did not have multiple data
streams enabled. The result was no last full backup being found, so a
full would be run instead of an incremental.
----------------------------------------------------------------------------------------
Etrack Incident = ET496102
Description:
As the number of VxUL log files grew, the start-up performance of bprd
would degrade.
Workaround:
To avoid this issue, delete the log files on a regular basis.
--------------------------------------------------------------------------------
Etrack Incident = ET506045
Description:
nbpushdata was using emmlib_DeleteHost to remove the NDMP host when the
following error occurred in the nbemm log. The following is a portion of
the log associated with the delete. Although log-level 6 was used, it
appeared that some log messages were missing.
11/11/05 15:54:41.185 [Debug] NB 51216 nbemm 111 PID:13393 TID:1196157872
[No context] 1 [DbConnection::Execute] SQL - retval=2007085(2007085)
retdal=-1native=<-143> sqlerror=<[Sybase][ODBC Driver][Adaptive Server
Anywhere]Column 'FQMachineName' not found> sqlstate=<42S22>
--------------------------------------------------------------------------------
Etrack Incident = ET507645
Description:
In certain cases, when NetBackup Access Control is enabled, long-lived
processes such as nbemm, nbpem, nbjm, nbrb, nbproxy, nbsl and vmd would
leak memory.
--------------------------------------------------------------------------------
Etrack Incident = ET500006
Description:
The Policy Execution Manager VxUL message catalog was missing some messages
causing it to crash when trying to log the new messages.
--------------------------------------------------------------------------------
Etrack Incident = ET500061
Description:
SQL SERVER backup completes normally but the client interface Displayed
a -1 status. This was caused by improper progress log updates.
--------------------------------------------------------------------------------
Etrack Incident = ET509509
Description:
When spanning media, jobs occasionally appeared to be hung and the request
was continually failing with the message, "ROBOTIC LIBRARY IS DOWN ON
SERVER". This would happen after an earlier failure causing the message,
"MEDIA SERVER IS CURRENTLY NOT CONNECTED TO MASTER SERVER". However, the
media server properly showed the robot as up and the host as ACTIVE or
ACTIVE-TAPE.
--------------------------------------------------------------------------------
Etrack Incident = ET509293
Description:
The NetBackup Service Layer (NBSL) occasionally sent negative values for
freespace and totalcapacity of a storage unit (if the values are greater
than 2^32-1).
--------------------------------------------------------------------------------
Etrack Incident = ET508191
Description:
vmd now retries the connection to EMM forever, instead of shutting down
if it cannot connect to EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET511728
Description:
From the NOM user interface, it is not possible to start the service/deamon
when NetBackup is on a UNIX Operating System.
--------------------------------------------------------------------------------
Etrack Incident = ET512560
Description:
It is now be possible for SAN media servers to be used as write hosts for
duplicate jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET510335
Description:
VxUL queries were failing on AIX platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET510255
Description:
Appending parentheses in the NOM filtering criteria is no longer an issue.
--------------------------------------------------------------------------------
Etrack Incident = ET510415
Description:
New DRIVE and ROBOT Reports have now been created along with multiple
entries for some column names.
--------------------------------------------------------------------------------
Etrack Incident = ET512866
Description:
Removed change events for Error LogMonitoring. For example, error log
collection functionality is removed. In addition, the getLogMessages()
idle method supports the error log source too; thus, NOM will call this
method for getting error logs. Finally, the getEventChannel()
functionality has been removed, resulting in an AFException.
Additional Notes:
Because of this fix, log monitoring of NOM 6.0 MP1 will only work with
NetBackup 6.0 MP1.
--------------------------------------------------------------------------------
Etrack Incident = ET513093
Description:
vmscd no longer dumps core. This occurred because vmscd received an invalid
drive type for one of the drives while polling the drive status and vmscd
was not handling the invalid drive type properly.
--------------------------------------------------------------------------------
Etrack Incident = ET513390
Description:
The NetBackup Notification Service (NBNos) was running in single-threaded
mode.
--------------------------------------------------------------------------------
Etrack Incident = ET516440
Description:
nbemm no longer core dumps on a clustered master server.
--------------------------------------------------------------------------------
Etrack Incident = ET516103
Description:
Vault can fail while logging very long strings.
Workaround:
Disable Vault logging.
--------------------------------------------------------------------------------
Etrack Incident = ET515838
Description:
When the parent job (nbgenjob) performed stream discovery and it received
an exception asking for policy information through nbproxy, it would then
perform several retries. On the first retry attempt the parent job would
core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET429245
Description:
On HP-UX platforms, scheduled backups with file lists that contain
multi-byte characters failed with an error 71 (None of the files in the
files list exist). On the Activity Monitor, the multi-byte characters
were unreadable in the file lists within job properties.
Workaround:
To prevent this issue, please apply the following patches:
- HP-UX 11.00
Patch Name: PHCO_29903
Patch Description: s700_800 11.11 iconv cumulative patch
- HP-UX 11.11.
Patch Name: PHCO_29924
Patch Description: s700_800 11.00 iconv cumulative patch
--------------------------------------------------------------------------------
Etrack Incident = ET514603
Description:
Change made to bpexpdate such that media IDs that are less than six
characters returned from EMM were not padded with spaces. This caused
bpexpdate -deassignempty to mistakenly deassign media that still had
valid images on them.
Workaround:
To avoid this issue, turn off the automatic start of
bpexpdate -deassignempty by performing one of the following items:
- On a UNIX master servers, create the file,
/usr/openv/netbackup/bin/bpsched.d/CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
- On a Windows master server, create the file,
<install_path>.d_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET514622
** Description: **
An NBSL core dump happened while stopping it when it was connected to a
client (NOM). The core dump would occur on Solaris and AIX platforms.
On Windows platforms, it would hang in a 'stopping' state in the Windows
Service Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET515553 ET515559
Description:
vmscd, before the fix, was a single process and it used to service
requests from the EMM server synchronously. Because of this, the EMM server
was not receiving the request response in a timely manner. In some cases,
the EMM server would think that vmscd had exited and which then triggered
certain operations that were redundant, and in some, cases harmful.
--------------------------------------------------------------------------------
Etrack Incident = ET511340
Description:
Several issues have been fixed that related to back-level SSO
interoperability:
- Numerous re-registrations were consuming all of vmd's bandwidth on
the EMM server.
- Registration failures due to no scan host setting registration retry
timer which would block back-level servers from releasing drives.
- Back-level remote scanning of NetBackup 6.0 media servers was failing
with ENOTSCANHOST and forcing still more re-registrations.
Workaround:
To avoid these issues, do not share drives between NetBackup 6.0 and
NetBackup 5.X media servers.
================================================================================
============
Pack History
============
Nothing to report in this release.
Corequirement: NB_60_1_M
================================================================================
This Maintenance Pack provides fixes for the VERITAS NetBackup (tm) UNIX
clients. NetBackup UNIX Add-on products, Database Agents and the Java GUI have
separate Maintenance Packs.
Symantec recommends that the backing up of active file systems be avoided,
or the use of snapshot technologies be implemented. The directory structure
reported back from the file system (to NetBackup) may not contain all of the
files available during the time of backup. NetBackup will not report errors
in many cases where the file's existence is not known to NetBackup as reported
by the file system.
================================================================================
=================
PACK DEPENDENCIES
=================
-- On a server, NB_CLT_60_1_M (this Maintenance Pack) can be installed on a
client using a remote installation procedure or a local installation
procedure.
-- Only on a NetBackup server, NB_60_1_M_<6 digit number>.<server>.tar
must be installed after this Maintenance Pack is installed.
-- Installation of this Maintenance Pack requires version 1.33.6.10 of
the Vrts_pack.install script.
NOTE: This Maintenance Pack requires approximately 1.5-2GB in disk space to
extract and install. This Maintenance Pack contains a full replacement of all
client binaries for all platforms. For more information, please refer to the
following TechNote: http://support.veritas.com/docs/280824
I. DOWNLOAD INSTRUCTIONS
II. KNOWN ISSUES
III. INSTALLATION INSTRUCTIONS
IV. UNINSTALL INSTRUCTIONS
V. DESCRIPTION OF PROBLEMS FIXED
Current Pack
NB_CLT_60_1_M
Pack History
None
=========================
I. DOWNLOAD INSTRUCTIONS
=========================
1) Download the NB_CLT_60_1_M_<6 digit number>.tar into the
/tmp directory,
where <6 digit number> is an internal tracking identifier
NOTE: NB_CLT_60_1_M_<6 digit number>.tar contains all client
binaries.
2) Extract the NB_CLT_60_1_M_<6 digit number>.tar file
tar xvf NB_CLT_60_1_M_<6 digit number>.tar
This will create the files:
VrtsNB_CLT_60_1_M.README
VrtsNB_CLT_60_1_M.tar.Z
VrtsNB_CLT_60_1_M.preinstall
VrtsNB_CLT_60_1_M.postinstall
VrtsNB_CLT_60_1_M.postuninstall
Vrts_pack.install
==================
II. KNOWN ISSUES
==================
Nothing to report at this time.
===============================
III. INSTALLATION INSTRUCTIONS
===============================
NOTE: Click on the "Download Now" link, near the bottom of this document
prior to running the following installation procedure for this pack.
NOTE: Symantec recommends that you perform catalog backups before and after
you apply this maintenance pack.
NOTE: If you are upgrading from 5.x to 6.0, you must install this Maintenance
Pack before you run nbpushdata. Failure to install this Maintenance Pack
first will result in a failed upgrade.
For Maintenance Pack installation on a UNIX Cluster Environment:
--------------------------------------------------------------------------------
1) Ensure that prior to installing the maintenance pack, NetBackup is at
release level 6.0 and configured to run in a cluster.
2) Freeze the NetBackup group (This will avoid a 'failover' during a patch
installation).
3) Install this Maintenance Pack on the inactive node(s) of the cluster
(follow the steps below).
4) Install this Maintenance Pack on the active node of the cluster (follow
the steps below).
5) Unfreeze the NetBackup group.
--------------------------------------------------------------------------------
There are two ways to install the client maintenance pack software.
1. Remote Installation: Loads the software on a master server with
the intent of pushing client software out to affected clients.
2. Local Installation: Loads and installs the software only to this
local machine.
Remote client install:
As root on the NetBackup Master/Media Server:
1) Install NB_60_1_M and NB_CLT_60_1_M Maintenance Pack binaries.
cd /tmp
/bin/sh Vrts_pack.install
NOTE: Selecting the client Maintenance Pack on a Master/Media server will
automatically install the server maintenance pack if the server (NB) .Z file
and README exist in the installation directory. The client install will fail
if the (NB) .Z file and README are not present and the server pack has not
been previously installed. The server maintenance pack will NOT be installed
automatically during a reinstall of the client maintenance pack.
NOTE: The installation of the client pack on a server copies the appropriate
client binaries into place on the server. Additionally, any other client
binaries on the server will be updated so that they can then be pushed out
using update_clients.
NOTE: It is important that Server and Client binaries are kept at the same
pack level on all NetBackup Servers. This is enforced by the Pack install
process.
2) On a server ONLY: The Vrts_pack.install script will prompt you to restart
daemons. Otherwise, after the pack installation has completed, run:
/usr/openv/netbackup/bin/goodies/netbackup start
3) The pack install logs can be found in /usr/openv/pack/pack.history once the
installation is complete.
4) On a server ONLY, update the remote NetBackup clients with the
update_clients script.
/usr/openv/netbackup/bin/update_clients <hardware> <os>
where <hardware> <os> is one of the following:
ALPHA/OSF1_V5
HP-UX-IA64/HP-UX11.23
HP9000-700/HP-UX11.00
HP9000-700/HP-UX11.11
HP9000-700/HP-UX11.23
HP9000-800/HP-UX11.00
HP9000-800/HP-UX11.11
HP9000-800/HP-UX11.23
INTEL/FreeBSD5.3
Linux-IA64/RedHat2.4
Linux-IA64/SuSE2.4
Linux/IBMzSeriesLinux2.4.21
Linux/RedHat2.4
MACINTOSH/MacOSX10.3
RS6000/AIX5
SGI/IRIX65
Solaris/Solaris8
Solaris/Solaris9
Solaris/Solaris10
Solaris/Solaris_x86_8
Solaris/Solaris_x86_9
Solaris/Solaris_x86_10
Note: The /usr/openv/netbackup/bin/update_clients command without
any parameters will update all the UNIX clients.
Note: When updating an RS6000 client, there may be circumstances
where update_clients will fail with an error similar to
this:
Couldn't open /usr/openv/lib/libVmangle.so on client
Client open errno = 26
If this happens, execute /usr/sbin/slibclean on the client
to be updated and re-run update_clients.
If the client (CLT) .Z file and README exist in the installation
directory during the installation of the server maintenance pack,
the Vrts_pack.install script will install the client
maintenance pack automatically. The client maintenance pack will NOT
be installed automatically during a reinstall of the server
maintenance pack.
Local client install:
The install script will determine if a local client install is appropriate
and choose the appropriate client type to install.
As root on the NetBackup client:
1) Install NB_CLT_60_1_M Maintenance Pack binaries.
cd /tmp
/bin/sh Vrts_pack.install
NOTE: Again, Symantec recommends that you perform catalog backups after you
have applied this maintenance pack.
===========================
IV. UNINSTALL INSTRUCTIONS
===========================
Note: This will ONLY uninstall the maintenance pack from your machine
if the client maintenance pack software was installed directly on the
machine. This uninstall procedure will NOT work on clients that were
installed by pushing the software from a server.
As root on the NetBackup Master/Media Server in which the maintenance pack was
installed:
1) Close the NetBackup user interfaces.
- Make sure the NetBackup server has no active jobs running (for
example, backups, restores, or duplications).
- If a database agent is being used, such as Oracle, ensure that the
database services are stopped.
2) Change directory to the patch save directory.
Substitute the pack name for $PACK in the following command:
cd /usr/openv/pack/$PACK/save
3) Run the un-install script:
./Vrts_pack.uninstall
4) Verify that the pack uninstalled successfully by checking:
/usr/openv/pack/pack.history.
5) If update_clients was run after the pack was originally INSTALLED,
run it again after that pack is successfully UNINSTALLED.
6) If necessary, restart the NetBackup and Media Manager daemons:
/usr/openv/netbackup/bin/goodies/netbackup start
=================================
V. DESCRIPTION OF PROBLEMS FIXED
=================================
The following are descriptions of the problems fixed. Please read the entire
document before installing.
README Conventions:
Description
Describes a particular problem contained in this Maintenance Pack.
** Description **
Describes a problem that can lead to potential data loss. Please
read these problem descriptions carefully.
Workaround
Any available workarounds to a problem are also listed. Workarounds
can be used INSTEAD of applying the patch, however, Symantec strongly
recommends the "best practice" of being at the latest patch level.
Additional Notes
Any additional information regarding this problem or feature is included.
=============
Current pack
=============
================================================================================
Etrack Incident = ET415495
Description:
Do not allow a down/disabled media server to block the entire Device
Allocator (DA) thread pool.
--------------------------------------------------------------------------------
Etrack Incident = ET423713
Description:
There were a few places in the code where the image query protocol version
was set to 0, which is a pre-NetBackup 5.0 image version ID. Some image
queries would fail if the size of the total data being backed up was larger
than 2TB in one job.
This issue has been corrected enabling image queries on backups greater
than 2TB work properly.
--------------------------------------------------------------------------------
Etrack Incident = ET424051
** Description: **
A change has been made to avert a potential vulnerability in a Java
authentication service that runs on VERITAS NetBackup servers and clients.
This change prohibits remote attackers from executing arbitrary code on a
targeted system. In addition, Symantec recommends that users block the
affected ports from external network access.
--------------------------------------------------------------------------------
Etrack Incident = ET423045
Description:
When sharing tape drives between media servers that were running both
NetBackup 6.0 and NetBackup 5.x, a problem existed with the NetBackup 6.0
Scan Hosts. If the drive being scanned was assigned to a 5.x media server,
the 6.0 Scan Host might not stop scanning. This resulted in SCSI
reservation conflicts and DOWN'ed drives on the NetBackup 5.x assigned host.
Workaround:
To avoid this issue, do not share drives between media servers running
different versions of NetBackup. Instead, pool your drives such that all
of your NetBackup 5.x media servers are sharing one pool of drives and all
of your NetBackup 6.0 media servers are sharing a pool of different drives.
--------------------------------------------------------------------------------
Etrack Incident = ET422837
Description:
When running multi-streamed Windows Open File Backup backups to back up
open and/or active files, some VSP cache files in the format of
_vxfiVspCacheFile_1.VSP, for example, may have been left behind by the
backup jobs that had already completed. This did not occur with
non-streamed backup jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET428719
Description:
Because of a logic error in the handling of "bptm ¿delete_all_expired",
the expired media was not getting deleted. This would prevent recycling
of the media.
Workaround:
To avoid this issue, the user can expire the media using bpexpdate.
--------------------------------------------------------------------------------
Etrack Incident = ET424660
Description:
If a hot catalog backup fails and retries, an end of session function is
executed when jobs are still active. This could result in extra catalog
backups to run, extra start and session scripts to run in addition to
extra catalog cleanup operations.
--------------------------------------------------------------------------------
Etrack Incident = ET429008
Description:
When upgrading from NetBackup 5.x to NetBackup 6.0, the
NETBACKUP_RELATIONAL_DATABASE_FILES directive was not added to the list of
files included in cold catalog backup. The command, bpsyncinfo -add_paths,
"NETBACKUP_RELATIONAL_DATABASE_FILES" is run automatically during patch
installation to add this directive to the cold catalog backup configuration.
--------------------------------------------------------------------------------
Etrack Incident = ET421370
Description:
The NBDB database recovery (for Enterprise Media Manager (EMM) and Bare
Metal Restore (BMR)) will fail if the master server has a newer catalog
backup image than the one used in disaster recovery (DR). On Windows
platforms, it logged an error message in the progress log and displayed an
error message box. On UNIX platforms, because of a defect in the Java
user interface, it reported an error message in the log and all of the
restore jobs appeared in the job monitor as being successful.
Additional Notes:
This maintenance pack enables a user to recover from an older catalog
backup even though a newer catalog backup image exists on the master
server.
Full catalog disaster recovering from an older catalog backup is a
¿roll-back¿ operation that has the risk of data loss. Users should fully
understand the implications and use it with caution.
--------------------------------------------------------------------------------
Etrack Incident = ET431863
Description:
For a Hot Catalog Backup, the relational database (NBDB/Sybase ASA) backup
job treated a cumulative and differential incremental backup the same and
only included the transaction log in the backup. This can create problems
recovering the ASA database if the differential backup media created before
the last cumulative has expired. These differential backups contained the
transaction logs that were necessary to roll forward from the last full
backup.
Workaround:
To resolves this issue, the cumulative incremental backup is actually a
full backup for the ASA files.
--------------------------------------------------------------------------------
Etrack Incident = ET406999
Description:
Transport of log messages from NBSL to NOM Server was failing and causing
the Host Session to go down. PSP's TAO_Transport was not checking for
EAGAIN.
--------------------------------------------------------------------------------
Etrack Incident = ET428760
Description:
The vmd process would dump core if the EMM service (nbemm) was not running.
--------------------------------------------------------------------------------
Etrack Incident = ET425765
Description:
The nbpushdata function failed when a pool name had a hyphen in the actual
pool name.
--------------------------------------------------------------------------------
Etrack Incident = ET492438
Description:
Data tapes are no longer treated as cleaning tapes and be FROZEN by
NetBackup.
--------------------------------------------------------------------------------
Etrack Incident = ET494547
Description:
Device monitor showed the same tape mounted in multiple drives. This tape
in this scenario was also assigned to a NetBackup 5.x media server.
Workaround:
To avoid this issue, do not share drives between NetBackup 6.0 media
servers and NetBackup 5.x media servers.
--------------------------------------------------------------------------------
Etrack Incident = ET492704
Description:
A Null Reference Exception is produced when creating a custom filter for
the Driver Detail table (Monitoring -> Drivers -> Details table).
--------------------------------------------------------------------------------
Etrack Incident = ET425186
Description:
Oracle backups no longer end prematurely with a status 25.
--------------------------------------------------------------------------------
Etrack Incident = ET495004
Description:
The nbpushdata function failed with the following messages in the
nbpushdata log file:
<4> get_host_info: CEMM_MACHINE_DISK_ACTIVE being set for <your_host>
<16> emmlib_UpdateHost: (0) UpdateMachine failed, emmError = 2007079,
nbError = 0
<16> get_host_info: (-) Translating
EMM_ERROR_SQLSyntaxErrorOrAccessViolation(2007079) to 193 in
the media context
--------------------------------------------------------------------------------
Etrack Incident = ET418546
Description:
The NOM database server uses less CPU utilization over GA.
--------------------------------------------------------------------------------
Etrack Incident = ET495339
Description:
The Windows Open File Backup was not showing retries in the Activity
Monitor.
--------------------------------------------------------------------------------
Etrack Incident = ET495403 ET497074
Description:
For media with image expiration set to infinity, nbpushdata passed an
incorrect value for infinity to the EMM database. This resulted in the
media not being queried.
nbemmcmd -listmedia -mediaid <media_id> NBEMMCMD, Version:6.0(20050906)
The function returned the following failure status:
generic EMM SQL error (193)
Command did not complete successfully.
vmquery -m <media_id>
Could not query by media ID A00001 with debug: generic EMM SQL error (193)
--------------------------------------------------------------------------------
Etrack Incident = ET425768
Description:
An issue in nbpushdata caused the nbpushdata ¿remove function to fail.
Workaround:
To avoid this issue, drop the EMM data base and then recreate it.
--------------------------------------------------------------------------------
Etrack Incident = ET496010
Description:
Restores failed with the following errors in the job log and tar debug log:
job log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:46 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
debug log:
22:16:27 (4753.046) data buffers out of sequence, expected number 157884,
received 157886
23:32:47 (4753.053) data buffers out of sequence, expected number 404927,
received 404932
This issue occurred because the HP 11.23 compiler optimized out references
to the shared memory control variables.
--------------------------------------------------------------------------------
Etrack Incident = ET425178
Description:
Data Lifecycle Manager consolidation jobs now complete successfully.
--------------------------------------------------------------------------------
Etrack Incident = ET430806 ET419127
Description:
Changed bprd and the Policy Execution Manager (PEM) so that the bprd child
could terminate and not wait for the job exit status from PEM, unless
the -w flag was used on the request.
--------------------------------------------------------------------------------
Etrack Incident = ET493607
Description:
Could not inventory legacy TS8 libraries as TL8.
--------------------------------------------------------------------------------
Etrack Incident = ET497080
Description:
If any inetd entry is missing on a client and update_clients is used to
push NetBackup client software to it, update_clients will show an error
message in the log file. A change was made that corrected the temporary
file names so that inet.conf on the client will be updated properly and no
error will be generated.
--------------------------------------------------------------------------------
Etrack Incident = ET497761
Description:
An extremely heavy load in the Device Allocator (DA) may cause EMM to crash.
--------------------------------------------------------------------------------
Etrack Incident = ET496437
Description:
Some vital logs were not displaying correctly. To be more specific, the
form that Log:DbLogMsg is being called in the emmserver source files was
incorrect whenever it was multi-lined in the code. As a result, only part
of the log message survived and important log information was lost.
--------------------------------------------------------------------------------
Etrack Incident = ET496608
Description:
Non-robotic tape drives that contain unlabelled media will no longer be
automatically assigned to non-robotic media specific mount requests.
--------------------------------------------------------------------------------
Etrack Incident = ET498523
** Description: **
In a rare condition one or more backups would be corrupt when using Inline
Tape Copy (ITC) with multiplexed backups. This would potentially happen
under the following conditions:
- ITC was enabled with two or more active copies.
- Multiplexing was enabled with two or more active backups.
- The schedule configuration had the "continue if the copy fails" flag set
for the copy that failed in the next step.
- A copy other than the first active copy encountered an "end of media", so
a new media was needed for this copy. In addition, there was a problem
of getting or setting up media (for example, writing the media header)
such that this copy failed before continuing the backup.
- The last buffer written to the first active copy prior to the "end of
media" on the other copy was not the first active backup.
Workaround:
To avoid this problem, do one of the following:
- Edit the schedule configuration to disable the "continue if copy fails"
flag.
- Disable multiplexing.
- Disable ITC.
--------------------------------------------------------------------------------
Etrack Incident = ET423206
Description:
The back-level media server V_QUERY_CLEAN_BYROBNUM request caused an SQL
error.
--------------------------------------------------------------------------------
Etrack Incident = ET424796
Description:
NetBackup Job Manager (NBJM) deadlocks or halts when the connection to
bpbrm breaks in the middle of a backup job.
--------------------------------------------------------------------------------
Etrack Incident = ET431510
Description:
On initial install the Policy Execution Manager failed to start the first
time because no IOR file existed for nbproxy. Once an IOR file existed
and it is not empty, then the NetBackup Service Monitor was able to restart
the Policy Execution Manager.
Workaround:
To avoid this issue, delete the IOR files listed below before starting the
Policy Execution Manager.
On UNIX:
/usr/openv/var/nbproxy_pem.ior
/usr/openv/var/nbproxy_pem_email.ior
On Windows:
VERITAS_pem.ior
VERITAS_pem_email.ior
--------------------------------------------------------------------------------
Etrack Incident = ET425564
Description:
The Policy Execution Manager would crash after submitting a user-directed
or manual backup.
--------------------------------------------------------------------------------
Etrack Incident = ET499610
** Description: **
Synthetic backup had potential data loss issues in following cases:
- The last full/synthetic or full expired/deleted occurred,
followed by one or more incrementals and a synthetic backup.
- The last incremental/full backup catalog was compressed before
next incremental backup took place.
- The TIR records in the last incremental backup are missing for
various reasons.
--------------------------------------------------------------------------------
Etrack Incident = ET505873
Description:
Media servers sharing drives on versions of NetBackup older than
NetBackup 6.0 will receive host_not_registered errors when attempting to
determine if another media server is unavailable.
--------------------------------------------------------------------------------
Etrack Incident = ET506551 ET499474 ET506690
Description:
This entry resolves three seperate issues described in the following list:
- Under certain conditions backups would not schedule. This happened
because of a problem in computing the next time a job was due. Windows
were not processed correctly if a backup should have run in a previous
window if the next window opened or closed at a different time.
- Advanced client VSS snapshot backup no longer causes an 805 error to
occur.
- The scheduler always executes Full backups, even for incrementals, if the
BMR option is on. nbpem would use the wrong criteria for the last
backup query made for a parent job that did not have multiple data
streams enabled. The result was no last full backup being found, so a
full would be run instead of an incremental.
----------------------------------------------------------------------------------------
Etrack Incident = ET496102
Description:
As the number of VxUL log files grew, the start-up performance of bprd
would degrade.
Workaround:
To avoid this issue, delete the log files on a regular basis.
--------------------------------------------------------------------------------
Etrack Incident = ET506045
Description:
nbpushdata was using emmlib_DeleteHost to remove the NDMP host when the
following error occurred in the nbemm log. The following is a portion of
the log associated with the delete. Although log-level 6 was used, it
appeared that some log messages were missing.
11/11/05 15:54:41.185 [Debug] NB 51216 nbemm 111 PID:13393 TID:1196157872
[No context] 1 [DbConnection::Execute] SQL - retval=2007085(2007085)
retdal=-1native=<-143> sqlerror=<[Sybase][ODBC Driver][Adaptive Server
Anywhere]Column 'FQMachineName' not found> sqlstate=<42S22>
--------------------------------------------------------------------------------
Etrack Incident = ET507645
Description:
In certain cases, when NetBackup Access Control is enabled, long-lived
processes such as nbemm, nbpem, nbjm, nbrb, nbproxy, nbsl and vmd would
leak memory.
--------------------------------------------------------------------------------
Etrack Incident = ET500006
Description:
The Policy Execution Manager VxUL message catalog was missing some messages
causing it to crash when trying to log the new messages.
--------------------------------------------------------------------------------
Etrack Incident = ET500061
Description:
SQL SERVER backup completes normally but the client interface Displayed
a -1 status. This was caused by improper progress log updates.
--------------------------------------------------------------------------------
Etrack Incident = ET509509
Description:
When spanning media, jobs occasionally appeared to be hung and the request
was continually failing with the message, "ROBOTIC LIBRARY IS DOWN ON
SERVER". This would happen after an earlier failure causing the message,
"MEDIA SERVER IS CURRENTLY NOT CONNECTED TO MASTER SERVER". However, the
media server properly showed the robot as up and the host as ACTIVE or
ACTIVE-TAPE.
--------------------------------------------------------------------------------
Etrack Incident = ET509293
Description:
The NetBackup Service Layer (NBSL) occasionally sent negative values for
freespace and totalcapacity of a storage unit (if the values are greater
than 2^32-1).
--------------------------------------------------------------------------------
Etrack Incident = ET508191
Description:
vmd now retries the connection to EMM forever, instead of shutting down
if it cannot connect to EMM.
--------------------------------------------------------------------------------
Etrack Incident = ET511728
Description:
From the NOM user interface, it is not possible to start the service/deamon
when NetBackup is on a UNIX Operating System.
--------------------------------------------------------------------------------
Etrack Incident = ET512560
Description:
It is now be possible for SAN media servers to be used as write hosts for
duplicate jobs.
--------------------------------------------------------------------------------
Etrack Incident = ET510335
Description:
VxUL queries were failing on AIX platforms.
--------------------------------------------------------------------------------
Etrack Incident = ET510255
Description:
Appending parentheses in the NOM filtering criteria is no longer an issue.
--------------------------------------------------------------------------------
Etrack Incident = ET510415
Description:
New DRIVE and ROBOT Reports have now been created along with multiple
entries for some column names.
--------------------------------------------------------------------------------
Etrack Incident = ET512866
Description:
Removed change events for Error LogMonitoring. For example, error log
collection functionality is removed. In addition, the getLogMessages()
idle method supports the error log source too; thus, NOM will call this
method for getting error logs. Finally, the getEventChannel()
functionality has been removed, resulting in an AFException.
Additional Notes:
Because of this fix, log monitoring of NOM 6.0 MP1 will only work with
NetBackup 6.0 MP1.
--------------------------------------------------------------------------------
Etrack Incident = ET513093
Description:
vmscd no longer dumps core. This occurred because vmscd received an invalid
drive type for one of the drives while polling the drive status and vmscd
was not handling the invalid drive type properly.
--------------------------------------------------------------------------------
Etrack Incident = ET513390
Description:
The NetBackup Notification Service (NBNos) was running in single-threaded
mode.
--------------------------------------------------------------------------------
Etrack Incident = ET516440
Description:
nbemm no longer core dumps on a clustered master server.
--------------------------------------------------------------------------------
Etrack Incident = ET516103
Description:
Vault can fail while logging very long strings.
Workaround:
Disable Vault logging.
--------------------------------------------------------------------------------
Etrack Incident = ET515838
Description:
When the parent job (nbgenjob) performed stream discovery and it received
an exception asking for policy information through nbproxy, it would then
perform several retries. On the first retry attempt the parent job would
core dump.
--------------------------------------------------------------------------------
Etrack Incident = ET429245
Description:
On HP-UX platforms, scheduled backups with file lists that contain
multi-byte characters failed with an error 71 (None of the files in the
files list exist). On the Activity Monitor, the multi-byte characters
were unreadable in the file lists within job properties.
Workaround:
To prevent this issue, please apply the following patches:
- HP-UX 11.00
Patch Name: PHCO_29903
Patch Description: s700_800 11.11 iconv cumulative patch
- HP-UX 11.11.
Patch Name: PHCO_29924
Patch Description: s700_800 11.00 iconv cumulative patch
--------------------------------------------------------------------------------
Etrack Incident = ET514603
Description:
Change made to bpexpdate such that media IDs that are less than six
characters returned from EMM were not padded with spaces. This caused
bpexpdate -deassignempty to mistakenly deassign media that still had
valid images on them.
Workaround:
To avoid this issue, turn off the automatic start of
bpexpdate -deassignempty by performing one of the following items:
- On a UNIX master servers, create the file,
/usr/openv/netbackup/bin/bpsched.d/CHECK_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
- On a Windows master server, create the file,
<install_path>.d_EXPIRED_MEDIA_INTERVAL,
and enter a 0 (zero) on the first and only line of the file.
--------------------------------------------------------------------------------
Etrack Incident = ET514622
** Description: **
An NBSL core dump happened while stopping it when it was connected to a
client (NOM). The core dump would occur on Solaris and AIX platforms.
On Windows platforms, it would hang in a 'stopping' state in the Windows
Service Manager.
--------------------------------------------------------------------------------
Etrack Incident = ET515553 ET515559
Description:
vmscd, before the fix, was a single process and it used to service
requests from the EMM server synchronously. Because of this, the EMM server
was not receiving the request response in a timely manner. In some cases,
the EMM server would think that vmscd had exited and which then triggered
certain operations that were redundant, and in some, cases harmful.
--------------------------------------------------------------------------------
Etrack Incident = ET511340
Description:
Several issues have been fixed that related to back-level SSO
interoperability:
- Numerous re-registrations were consuming all of vmd's bandwidth on
the EMM server.
- Registration failures due to no scan host setting registration retry
timer which would block back-level servers from releasing drives.
- Back-level remote scanning of NetBackup 6.0 media servers was failing
with ENOTSCANHOST and forcing still more re-registrations.
Workaround:
To avoid these issues, do not share drives between NetBackup 6.0 and
NetBackup 5.X media servers.
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Legacy ID
281107
Article URL http://www.symantec.com/docs/TECH45687
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