An Inventory or Catalog operation fails with the error "Error: 0x80070057: One or more arguments are invalid" using Symantec Backup Exec 10.x & above.

Article:TECH45739  |  Created: 2005-01-27  |  Updated: 2012-05-19  |  Article URL http://www.symantec.com/docs/TECH45739
Article Type
Technical Solution

Product(s)

Issue



An Inventory or Catalog operation fails with the error "Error: 0x80070057: One or more arguments are invalid" using Symantec Backup Exec 10.x & above.


Error



UMI: V-79-32775-87

Error:0x80070057: One or more arguments are invalid.


Cause



This is a hardware error that may occur while performing Inventory or Catalog operations on a tape drive or robotic library due to driver or controller card issues.
 


Solution



Perform the following steps to resolve the error:

A. Delete and redetect the device from the Backup Exec Devices tab:
 
1. Stop the Removable Storage Service (RSM), either set it to Manual or Disable status. To stop go to Start | Run and type services.msc .
 
Figure 1
  
 
 
Figure 2
 
  
 
 
2. Disable and delete the drive(s) in the Backup Exec console under the Devices tab. For additional information, please refer to the Related Documents section of this article.
 
Figure 3
 
 
 
 
3. Restart Backup Exec Services.
 
B. Make sure that the latest Symantec drivers have been installed:
 
1. Download the latest driver from the link given below:
 

 C. If the issue is still unresolved and a tape library is in use, power-cycle the Tape Library using the instructions mentioned below:

 1. Shut down the library.
 2. Shut down the server.
 3. Start the library (Wait until the LCD status says "ready").
 4. Start the server .
 5. Go to the Backup Exec Devices tab and verify that the devices are again visible.

D. Ensure that the tape drive or library is not connected to a RAID controller card. It is recommended to attach the tape device to a separate non-raid SCSI controller. Also avoid using the SCSI Id's 0, 1, and 6 as these are reserved Id's. For more information, please refer to the Related Documents section.

If the issue persists, it may be necessary to contact Microsoft or the hardware vendor for further suggestions.
 


Supplemental Materials

SourceError Code
Value0x80070057
Description

One or more arguments are invalid


SourceUMI
ValueV-79-32775-87
Description

One or more arguments are invalid



Legacy ID



281171


Article URL http://www.symantec.com/docs/TECH45739


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