KNOWN ISSUE: HPCM 7.0.1026 Local Health Alerts system tray icon displays on Windows XP OS client even though this setting is disabled on the server

Article:TECH46391  |  Created: 2009-11-02  |  Updated: 2009-11-02  |  Article URL http://www.symantec.com/docs/TECH46391
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution



Issue



Local Health Alerts system tray icon displays on Windows XP OS client even though this setting is disabled on the server.


Environment



HPCM 7.0.1026

SMP 7.0 SP2


Cause



Currently, HP Client Manager cannot totally disable the local alerts and still be able to monitor the alerts and send them to the Notification Server for reporting purposes.


Solution



Symantec HPCM development team has confirmed this as a bug and that it will be resolved in the next build version of HPCM 7.1.

To minimize the notifications on the client, you can set the time to display the alert to '0' seconds.  The notification will be displayed for a very brief moment.


Supplemental Materials

SourceDEFECT
ValueETK 1791173
DescriptionLogged in Etrack (Symantec) database

Legacy ID



49921


Article URL http://www.symantec.com/docs/TECH46391


Terms of use for this information are found in Legal Notices