Feature Pack NB_JPN_45_9_F.tar.gz provides fixes for VERITAS NetBackup (tm) 4.5 Feature Pack 6 (FP6) on UNIX and Windows servers with Japanese Locale.

Article:TECH46430  |  Created: 2006-01-17  |  Updated: 2013-10-23  |  Article URL http://www.symantec.com/docs/TECH46430
Article Type
Technical Solution

Product(s)

Environment

Issue



Feature Pack NB_JPN_45_9_F.tar.gz provides fixes for VERITAS NetBackup (tm) 4.5 Feature Pack 6 (FP6) on UNIX and Windows servers with Japanese Locale.

Solution



VERITAS NetBackup Release Notes Addendum for Solaris, HP-UX, AIX and Windows
platforms

NetBackup 4.5 Feature Pack 9 (FP9) Japanese Language Pack

Last Updated: 02/13/2006

NetBackup 4.5 FP9 Japanese Language Pack can be used with NetBackup 4.5 FP9
English patches.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Table of Contents

A. Included Documentation
B. Installation
C. Supported Platforms and Peripherals
D. Known Problems and Limitations

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
A. Included Documentation

The following documents provided in this package are in Japanese unless
explicitly marked with '(English)':

VERITAS NetBackup 4.5 FP9 Japanese Language Pack Read This First (English)
VERITAS NetBackup 4.5 FP9 Japanese Language Pack Read This First (SJIS)
VERITAS NetBackup 4.5 FP9 Japanese Language Pack Read This First (EUC-JP)

VERITAS NetBackup 4.5 FP6 Read This First
VERITAS NetBackup 4.5 Release Notes for UNIX and Windows Feature Pack
VERITAS NetBackup 4.5 Release Notes for UNIX and Windows
VERITAS NetBackup Global Data Manager 4.5 Feature Pack Release Notes for Unix
and Windows
VERITAS NetBackup 4.5 Installation Guide for UNIX
VERITAS NetBackup 4.5 Installation Guide for Windows
VERITAS NetBackup BusinesServer 4.5 System Administrator's Guide for UNIX
VERITAS NetBackup BusinesServer 4.5 System Administrator's Guide for Windows
VERITAS NetBackup DataCenter 4.5 System Administrator's Guide for UNIX
VERITAS NetBackup DataCenter 4.5 System Administrator's Guide for Windows
VERITAS NetBackup BusinesServer 4.5 Media Manager System Admin Guide for UNIX
VERITAS NetBackup BusinesServer 4.5 Media Manager System Admin guide for
Windows
VERITAS NetBackup DataCenter 4.5 Media Manager System Admin Guide for UNIX
VERITAS NetBackup DataCenter 4.5 Media Manager System Admin Guide for Windows
VERITAS NetBackup 4.5 Media Manager Device Configuration Guide for UNIX
VERITAS NetBackup Encryption 4.5 System Administrator's Guide
VERITAS NetBackup FlashBackup 4.5 System Administrator's Guide for Unix and
Windows
VERITAS NetBackup 4.5 for DB2 System Administrator's Guide UNIX
VERITAS NetBackup 4.5 for DB2 System Administrator's Guide Windows
VERITAS NetBackup 4.5 for Microsoft Exchange Server System Administrator's
Guide
VERITAS NetBackup 4.5 for Microsoft SharePoint Portal Server System
Administrator's Guide for Windows 2000
VERITAS NetBackup 4.5 for Lotus Notes System Administrator's Guide for UNIX
VERITAS NetBackup 4.5 for Lotus Notes System Administrator's Guide for Windows
VERITAS NetBackup 4.5 for NDMP System Administrator's Guide for UNIX and
Windows
VERITAS NetBackup 4.5 for Oracle System Administrator's Guide for UNIX
VERITAS NetBackup 4.5 for Oracle System Administrator's Guide for Windows
VERITAS NetBackup 4.5 Global Data Manager 4.5 System Administrator's Guide for
UNIX and Windows
VERITAS NetBackup 4.5 Shared Storage Option System Administrator's Guide for
UNIX and Windows
VERITAS NetBackup 4.5 Troubleshooting Guide for UNIX and Windows
VERITAS NetBackup 4.5 Commands for UNIX
VERITAS NetBackup 4.5 Commands for Windows
VERITAS NetBackup Vault 4.5 Operator's Guide for UNIX and Windows
VERITAS NetBackup Vault 4.5 System Administrator's Guide for UNIX and Windows
VERITAS NetBackup 4.5 User's Guide for UNIX
VERITAS NetBackup 4.5 User's Guide for Windows
VERITAS NetBackup 4.5 User's Guide for Macintosh (English)
VERITAS NetBackup 4.5 Administrator's Guide for Novell NetWare Client (English)

NOTE:  On UNIX, It may be useful to copy these documents from the /Doc
directory on the CD to an online repository where you can easily access them.
On Windows, these documents are installed by the FP9 JPN language pack to
C:\Program Files\VERITAS\Help\ja for future reference.

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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
B. Installation

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The following subsections describe the installation procedures for the UNIX
and Windows platforms.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
B.1 UNIX Installation
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The following procedure describes how to install the NetBackup 4.5 FP9 Japanese
Language package on a UNIX platform.

1. You must first install or upgrade the English version of NetBackup to 4.5
FP9, which can be found on the following Support site:
 http://support.veritas.com/menu_ddProduct_NETBACKUPDC_view_DOWNLOAD.htm .

2. After the English version of NetBackup 4.5 FP9 has been installed, you can
install or upgrade additional NetBackup products. If you  already have the
English version of the database agents and options installed or upgraded, then
move on to step 3. Software for the following additional NetBackup products
are on separate NetBackup 4.5 FP6 CDs:

* NetBackup 4.5 FP6 UNIX Database Agents and Options
* NetBackup 4.5 FP6 Encryption 40-bit
* NetBackup 4.5 FP6 Encryption 56-bit
* NetBackup 4.5 FP6 Global Data Manager (GDM)

Installation instructions for these products can be found in the product's
System Administrator's Guide.

NOTE: For NetBackup 4.5 FP9 Japanese Language Pack, English GDM must be
installed in the default path /usr/openv/netbackup/bin, because that is where
the Japanese GDM file will be installed in the following step 3.

3. The NetBackup FP9 Japanese Language Pack can be downloaded from the VERITAS
  Support Web site, now from Symantec.
  Download Instructions:
   1. Create a working directory to download the patch to.
   2. Download the NetBackup FP9 Japanese Language Pack to the working
      directory by Clicking below on the "Download Now".  
   3. cd to the working directory and uncompress and untar the download.
     zcat JPN_NB_45_9_F_XXXXX.tar.Z | tar xvf -

4. Install the NetBackup 4.5 FP9 Japanese Language Pack. Enter the following
and press Return.
./install
A message appears that asks you if you want to continue.  Answer Y.

5. After you complete the 4.5 FP9 Japanese Language Pack installation, the
NetBackup daemons must be stopped and then started so the Japanese version of
the NetBackup Administration Console displays.

  a. To verify whether any NetBackup daemons are running, execute:
     /usr/openv/netbackup/bin/bpps -a

  b. To stop the NetBackup and Media Manager daemons, execute:
     /usr/openv/netbackup/bin/goodies/netbackup stop

  c. To start the NetBackup and Media Manager daemons, execute:
     /usr/openv/netbackup/bin/goodies/netbackup start

The installation is now complete, unless you have NetBackup Advanced Reporter
installed. If you do, complete the next step:

  d. When the daemons were stopped in Step a, the NetBackup Advanced Reporter
     daemon was also stopped (if you had previously installed this optional
     product). To start the NetBackup Advanced Reporter daemons:
     On Solaris systems, execute: /etc/init.d/nbar start
     On HP-UX systems, execute: /sbin/init.d/nbar start

6. In order to be able to view the localized manpages, you must append the
appropriate path listed below BEFORE the NetBackup English manpage path. The
English manpage path is:  /usr/openv/man

For NetBackup 4.5 FP9 Japanese Language Pack on Solaris the manpage path is:
/usr/openv/man/ja/share/man

For NetBackup 4.5 FP9 Japanese Language Pack on HP-UX the manpage path is:
/usr/openv/man/ja

NOTE: If you need to view the manpages in English, you will need to ensure
that the MANPATH has the English manpage path listed before the Japanese
manpage path noted above.

7. **** Very Important for NetBackup upgrade installations on HP-UX ONLY ****:
If you are upgrading NetBackup on an HP-UX machine from versions 3.4 Japanese
or 4.5 GA Japanese to any 4.5 FP Japanese, you can no longer use the RICOH
fonts that were required to display the Japanese glyphs for Java JRE 1.3. At
NetBackup 4.5 FP3 the English product began to use Java JRE 1.4 and therefore
is used by 4.5 FP9 Japanese.

To ensure that the Japanese fonts display correctly on the NetBackup 4.5 FP9
Java GUI, you may need to complete the steps below. If you do not complete
these steps, the NetBackup Java GUI will have all squares instead of Japanese
glyphs.

  1. Install any needed HP-UX patches specific to Java JRE 1.4 Asian font
     issues.  You can read about these on the HP Support Web site.
  2. unset the previously set JAVA_FONTS value.  This value was set in
     order to have the RICOH fonts display correctly on the Java JRE 1.3 GUI
     in NetBackup 4.5 GA Japanese. In Bourne shell, type 'unset JAVA_FONTS'.
  3. Comment out the Java 1.3 RICOH font path found in the /.dtprofile.
     Add a comment character to the font of the line, see example below:
     #export JAVA_FONTS=/usr/lib/X11/fonts/ttfjpn.st/typefaces

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
B.2 Windows Installation
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The following procedure describes how to install the NetBackup 4.5 FP9
Japanese Language Pack on a Windows.

1. You must first install or upgrade the English version of NetBackup to 4.5
FP9, which can be found at the following link:  
 http://support.veritas.com/menu_ddProduct_NETBACKUPDC_view_CL.htm

2. After the English version of NetBackup 4.5 FP9 has been installed, you can
install or upgrade additional NetBackup products. If you already have the
English version of the database agents and options installed or upgraded, then
move on to step 3. Software for the following additional NetBackup products
are on separate NetBackup 4.5 FP6 CDs:

* NetBackup 4.5 FP6 Windows NetBackup and Additional Products
* NetBackup 4.5 FP6 Encryption 40-bit
* NetBackup 4.5 FP6 Encryption 56-bit
* NetBackup 4.5 FP6 Global Data Manager (GDM)

Installation instructions for these products can be found in the product's
System Administrator's Guide.

NOTE: For NetBackup 4.5 FP9 Japanese Language Pack, English GDM must be
installed in the default path C:\Program Files\VERITAS\NetBackup\bin, because
that is where the Japanese GDM file will be installed in the following step 3.

3. The NetBackup FP9 Japanese Language Pack can be downloaded from the VERITAS
  Support Web site, now from Symantec.
  Download Instructions:
   1. Create a working directory to download the patch to.
   2. Download the NetBackup FP9 Japanese Language Pack (by clicking on the
    "Download Now", below) and save it to the working directory.
   3. Double click on the file to unbundle it.
   4. To install the NetBackup 4.5 FP9 Japanese Language Pack, double click
      the JA_NBWin\Setup.exe file on the unbundled patch in the working
      directory.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
C. Supported Platforms and Peripherals

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
C.1 Operating System and Locale Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The "Supported Platforms and Peripherals - Server and Client Platform Support"
section of the NetBackup 4.5 FP3 GA Release Notes provides references to the
supported platforms information. You can also, consult the VERITAS Support Web
site, now from Symantec, (  http://support.veritas.com/menu_ddProduct_NETBACKUPDC_view_CL.htm )
NetBackup Compatibility Guides, for the most recent additions or changes since the NetBackup 4.5 FP3 GA
Release Notes document was published.

This NetBackup 4.5 FP9 Japanese Language Pack provides no additional platform
support information beyond that provided by the NetBackup 4.5 FP9 release in
English.

This release is intended for the Japanese locale on a NetBackup Server or
client, for the following platforms:
* Solaris (SPARC): 2.6, 7, 8, 9 and 10
* HP-UX 11.0 and 11.11
* Windows NT 4.0 (SP6a or later) and Windows 2000 (SP2 or later), and Windows
2003

This release contains internationalized language support for the NetBackup
Solaris server and client. This release is intended to support the Solaris EUC
locales (ja or ja_JP.eucJP), HP-UX SJIS locale (ja_JP.SJIS), and Japanese
locale for Windows. Other Japanese locales for Solaris and HP-UX, including
PCK and UTF-8, are not supported at this time.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
C.2 NetBackup Add-on Products Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
The following products have been translated and are supported in this release:
* NetBackup DB2 Database Agent - UNIX and Windows
* NetBackup Lotus Notes Database Agent - UNIX and Windows
* NetBackup Microsoft Exchange Server Database Agent - Windows
* NetBackup Microsoft SharePoint Portal Server Database Agent - Windows
* NetBackup Oracle RMAN Database Agent - UNIX and Windows
* NDMP
* FlashBackup
* Encryption 40-bit and 56-bit
* Shared Storage Option (SSO)
* Intelligent Disaster Recovery (IDR)
* Global Data Manager (GDM)
* Vault

Global Data Manager (GDM)
A limitation of GDM is that the English product needs to be installed in the
default path. For UNIX: /usr/openv/netbackup/bin and for Windows:
C:\Program Files\VERITAS\NetBackup\bin.  The reason is that the GDM Japanese
files are installed in the default location. In the future release of 5.0 GA
Japanese, this issue has been fixed and GDM can be installed in a custom
location.

Database Support
Please refer to the "Supported Platforms and Peripherals - Database Agent
Platform Support" section of the NetBackup 4.5 FP3 GA Release Notes.
It provides references to the supported database agent information. You can
also, consult the VERITAS support web page, now from Symantec,
(http://support.veritas.com) NetBackup Compatibility Guides for the most recent
additions or changes since the NetBackup 4.5 FP3 GA Release Notes document was
published.

Oracle RMAN
This release contains internationalized language support for NetBackup for
Oracle Agent, and can be used on Solaris, HP-UX, and Windows platforms.

1) Oracle Agent does support localization of:
  a) Template names
  b) Script names
  c) Database objects (tablespaces, datafiles)
  d) Progress log
  e) Localized scripts based on localized template names created using
     the bpdbsbora utility.

2) Platform Locale Settings
  Solaris:
  NetBackup for Oracle on Solaris supports the "ja" locale.
   1) To login: Select Options->Language->ja ----Japan (EUC)
   2) Oracle user should set environment variables:
      LANG=ja
   3) Oracle requires NLS_LANG=JAPANESE_JAPAN.JA16EUC
      Assuming Bourne shell, execute:
      LANG=ja
      export LANG
      NLS_LANG=JAPANESE_JAPAN.JA16EUC
      export NLS_LANG
  HP-UX:
  NetBackup for Oracle on HP-UX supports the ja_JP.SJIS locale.
    1) To login: Select Options->Language->ja_JP.SJIS ----Japan (SJIS)
    2) Enter user name and password
    3) Select HP XJIM
    4) Oracle user should set environment variables:
       LANG=ja_JP.SJIS
    5) Oracle requires NLS_LANG=JAPANESE_JAPAN.JA16SJIS
    6) Assuming Korn shell, execute:
       LANG=ja_JP.SJIS
       export LANG
       NLS_LANG=JAPANESE_JAPAN.JA16SJIS
       export NLS_LANG
  Windows:
  NetBackup for Oracle on Windows supports the ja_JP.SJIS locale.
    1)The sLanguage registry entry must be set to JPN.
    2)Oracle requires NLS_LANG=JAPANESE_JAPAN.JA16SJIS to be set.

Microsoft SharePoint Portal Server 2001
This release contains internationalized language support for NetBackup for
Microsoft SharePoint Portal Server 2001.

Currently, only the Documents and the Portal folder names can be localized.
Microsoft SharePoint Portal Server 2001 does not return a localized name for
the Dashboards and Portal Content folders. This prevents NetBackup from being
able to back up the Dashboards or Portal Content folders in a non-English
locale for SharePoint Portal Workspace backups.

To protect folders other than Documents, Portal, or Shadow folders in non-
English locales, the customer should perform Microsoft SharePoint Portal Server
2001 backups.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
D. Known Problems and Limitations

The following list of items explains important aspects of NetBackup operations
that may not be documented elsewhere.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
D.1 General
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. For Multi-byte file path characters, characters that are specified on one
locale may not display correctly in another locale. For instance, if a Solaris
client specifies a file name in the ja locale (EUC) and then attempts to
display the file with the Backup, Archive and Restore GUI on HP server in
the ja_JP.SJIS locale (SJIS), the file name does not display correctly.

2. The format that must be used for date and time values in NetBackup
commands varies according to the locale setting.
If you are uncertain of the NetBackup command requirements for your locale,
enter the command with the -help option and check the usage.

For example, the following is part of the bprestore usage statement
output on the 'C' locale:
[-s mm/dd/yyyy [HH:MM:SS]] [-e mm/dd/yyyy [HH:MM:SS]] [-w [hh:mm:ss]]

The example below is part of the bprestore usage statement output on the
'ja_JP.eucJP' locale:
[-s dd/mm/yyyy [HH:MM:SS]] [-e dd/mm/yyyy [HH:MM:SS]] [-w [hh:mm:ss]]

Note the difference in the formats for the month, day, and year. For more
information on locale, see the locale(1) man page for your system.

3. All optional debug logs are written in English. The exception to this
occurs when the debug log contains information passed from the OS.  In this
case, Japanese text from strerror (for example) will be displayed in the log.

4. There are user-defined strings in NetBackup that do not support Japanese
characters. The restricted strings include:

  Policy Name
  Policy KEYWORD (Windows only)
  Backup, Archive, Restore KEYWORD (Windows only)
  Storage Unit Name
  Storage Unit Disk pathname (Windows only)
  Robot Name
  Device Name
  Schedule Name
  Media ID
  Vault Policy Name
  Vault Reports Name
  Vault Name
  Off-site Volume Group
  Profile Name
  Media Pool Name
  Media Description
  Media Group Name

5. Any limitations associated with the English NetBackup 4.5 GA or FP9
release as to the length of a string or required format have not changed in
this release.

For example: Media IDs must be composed of from 1 to 6 ASCII characters. See
the NetBackup Media Manager System Administrator's Guide for more information.

6. Some menu interfaces (bp, bpadm, and vltadm) are not localized. The GUI
that performs the same functionality is localized.

7. Some words have intentionally been left in English. Each of  these words
is a specific NetBackup keyword. These keywords include NONE, NetBackup, and
ANYHOST.

8. Some errors may display in English. In some cases where the error was
obscure or extremely difficult to translate, the message was left in
English. These errors are not likely to occur during normal use of the
product.

9. When NetBackup sends status emails, they may not appear correctly or it
may appear in English instead of Japanese. One example is that the bpbrm
function uses an incorrect locale when creating an email message sent using
nbmail.

10. The File System Analyzer is not supported in the Japanese localized
release. Please do not use it.

11. Accessibility features are primarily for the English product in order to
meet the United States federal accessibility requirements for software as
defined in Section 508 of the Rehabilitation Act.  For the English product
this includes the following:
* Support for assistive technologies such as screen readers and voice
 input (Windows servers only)
* Support for keyboard (mouseless) navigation using accelerator keys and
 mnemonic keys

In the interest of Accessibility, localized NetBackup supports for the
following component of the Accessibility feature:
* Support for keyboard (mouseless) navigation using accelerator keys and
 mnemonic keys

12. In the Backup, Archive, and Restore Console, under View, Toolbar Options,
the "Large buttons" option is not available. This will be enabled in a future
release of NetBackup.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
D.2 UNIX
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. On UNIX, all of the Bourne shell scripts included with NetBackup intended
for customer use have not been translated for this release. Thus, the scripts
will run in English, and user prompts and all output will display in English.

2. Some Drive Cleaning error messages in the Media Manager section of the
NetBackup Administration Console are not being displayed correctly.

3. The Terms ANY, ANYHOST, and NONE that display in the NetBackup
Administration Console must display in English.

4. The wildcard or regular expression capability for NetBackup on UNIX with the
use of multibyte characters is not supported and will not work. When wildcards
or regular expressions are used, and a multibyte character is detected,
wildcarding is turned off.  This results in error numbers 69 or 71.

This problem is related to multibyte characters only, and does not exist for
English files and paths. When backing up files that have file and path names in
English, wildcarding or regular expressions can be used.  This issue will be
resolved in the future 5.0 GA Japanese release.

5. The locale has to be set as early as possible at boot time, so that the
NetBackup daemons, such as bpcd and bpbkar, will pick up the correct locale.
These daemons are started when the machine is booted.

  Solaris:
   1. Edit the file "/etc/default/init" with the following information:
      LANG=ja
   2. Then reboot the system.
  HP-UX:
   1. Edit the file "/etc/rc.config.d/LANG" with the following information:
      LANG=ja_JP.SJIS
      export LANG
   2. Then reboot the system.

6. The About VxHelp Viewer dialog in the VxHelp application is in English.
This will be translated for the 5.0 GA Japanese release.

7. Some fields in the dialogs may be truncated, as indicated by the "..."
at the end of the field name. To correct this, expand the size of the dialog.

8. When an attempt to log in to the NetBackup login window fails, NetBackup may
display garbage characters in the stack trace.  To see the stack trace
correctly, for Troubleshooting purposes only,  change the system locale to
English (C, POSIX) and re-log in to NetBackup.  However, after troubleshooting,
it is very important to change the locale back to the native, non-English
locale.

9. The /usr/openv/netbackup/bin/update_clients script is used only to push only
English client files from an UNIX NetBackup Master Server to UNIX NetBackup
clients.  FP9 Japanese Language Pack must be installed directly on each UNIX
NetBackup Server and client.

10. Copying and Pasting multi-byte characters to the clipboard from the
NetBackup GUI is not supported on FP9 Japanese Language Pack.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
D.3 Windows
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. A problem exists on Windows when restoring files using the Windows Command
Line Interface. A file that has a file or path name that includes a Japanese
character that has a trailing 5c hex '\' will not be restored. To work around
this problem, always use the Windows GUI to restore files.

2.Explorer Extensions feature, which allows NetBackup users to initiate backups
from Microsoft Explorer, is not supported for the Japanese Feature Pack
releases. Please do not use the feature.  A work-around for this issue, is to
complete backup and restores from the NetBackup Windows GUI. Backups initiated
through Explorer Extensions cause error number 31 - "Failure to set uid".

3. The Windows Java Display Console is not supported in the localized version
of NetBackup 4.5 FP9. The same functionality is localized and can be used
in the standard Windows GUI.

4. Viewing exported reports with Notepad is not supported. Texts may be
unrecognizable.

5.  When the backup log files are viewed with a text editor, pathnames with
Japanese characters may appear as unrecognizable characters. The backup log
file is written in the EUC encoding. There are a few work-arounds to view the
log files, either one will work:
   1) View the backup status by using the Backup, Archive, and Restore Console
      ("Task Progress" tab on UNIX, or the "View Status" display on Windows).
   -OR-
   2) Open the log file with any other editor or Internet browser that
      Explorer and the encoding set to "EUC", then you will be able to view
      the log file.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
D.4 Vault
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. For both UNIX and Windows versions of NetBackup Vault, Japanese characters
cannot be entered in catalog directory path names.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
D.5 Global Data Manager (GDM)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. In the NetBackup Java GDM, the text strings in the print dialogs
display in English.  

2. When using Windows NT 4.0, Internet Explorer 6.0 (or later version)
must be installed to ensure that text can be displayed.  All other
Windows platforms require Internet Explorer 5.5 (or later version).

3. GDM must be installed in the default location.
For UNIX: /usr/openv/netbackup/bin
and for Windows: C:\Program Files\VERITAS\NetBackup\bin.  
The reason is that the GDM Japanese language files are installed in the default
location.  In the future release of 5.0 GA Japanese, this issue has been fixed
and GDM can be installed in a custom location.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
D.6 Oracle
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
When viewing the status of an Oracle backup or restore in the Backup, Archive,
Restore window, error messages with garbage characters may display. To see
these messages correctly, for Troubleshooting purposes only, you can
temporarily modify the RMAN scripts/templates to set NLS_LANGUAGE to an
American/English value. Then the error message can be viewed in English.
However, after troubleshooting, it is very important to change the NLS_LANGUAGE
back to the native, non-English setting.


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Article URL http://www.symantec.com/docs/TECH46430


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