Enterprise Vault Mailbox Synchronization for Exchange Mailbox Archiving Tasks

Article:TECH47164  |  Created: 2006-01-26  |  Updated: 2014-06-04  |  Article URL http://www.symantec.com/docs/TECH47164
Article Type
Technical Solution


Issue



Enterprise Vault Mailbox Synchronization for Exchange Mailbox Archiving Tasks


Solution



Enterprise Vault keeps details of the Exchange Server mailboxes. The details are maintained by the Exchange Mailbox Archiving Task (for Enterprise Vault version 6 or above) and Mailbox Archiving Service (Enterprise Vault version 5 or before). By default, the Exchange Mailbox Archiving Task or Mailbox Archiving Service updates the details of all mailboxes every day at 12AM and 12PM.  This is known as Exchange Mailbox Synchronization.

If the midday and midnight synchronization are not acceptable, the task or service can be modified to reflect a satisfactory schedule.

To edit the mailbox synchronization times follow the instructions given below:
  1. In the Vault Administration Console (VAC) expand the Computers (version 5 or before) or the Enterprise Vault Servers (version 6 or above) container and select the required Enterprise Vault server.
     
  2. Expand Tasks or Services.
     
  3. Double-click the Mailbox Archiving Task or Service to display the Properties page.
     
  4. Click the Settings tab.
     
  5. Select the desired synchronization schedule.
     
  6. Click OK to close the properties window.


To synchronize mailboxes outside of the scheduled times perform the following:

  1. In the VAC expand the Computers (version 5 or before) or the Enterprise Vault Servers (version 6 or above) container and select the required EV server.
     
  2. Expand Tasks or Services.
     
  3. In the right hand pane, double click the Mailbox Archiving Task or Service for the Exchange server, to display the properties window.
     
  4. Select the Synchronization tab. Make sure All mailboxes and Mailbox properties and permissions are selected as shown in Figure 1 and Figure 2.
     
  5. Click Synchronize.
     
  6. Click OK to close the properties window.
     

Figure 1 - Enterprise Vault version 6 or above


Figure 2 - Enterprise Vault version 5 or before

  



Legacy ID



282651


Article URL http://www.symantec.com/docs/TECH47164


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