Space Used data of managed resource report differently from Windows Explorer.
| Article:TECH47617 | | | Created: 2006-01-21 | | | Updated: 2012-03-07 | | | Article URL http://www.symantec.com/docs/TECH47617 |
Problem
Space Used data of managed resource report differently from Windows Explorer.
Environment
The server has been configured with Veritas Storage Exec (tm) 5.3 managing a server that is also running the Microsoft FTP service. A space allocation policy has been applied to a Managed Resource (folder) that receives files by FTP. This managed resource also has compression enabled at an NTFS level by enabling the 'Compress contents to save disk space' attribute via the Advanced Attributes of the folder properties.
Cause
After FTP activity against the files in this folder occurs, comparing the Space Used size against the managed resource within the Storage Exec Console with the Size on Disk information provided by the folder properties within Windows Explorer will show a difference. This difference will usually show as Storage Exec reporting a larger value than Windows Explorer. This discrepancy will get larger as more FTP activity occurs and could result in the space allocation restrictions being enforced at an incorrect level.
Once the issue occurs, if the folder is completely emptied of all files, Storage Exec will not report 0 bytes for the Space Used of the managed resource, but will report the difference between what Storage Exec and Windows Explorer showed before emptying the folder.
If you use Windows sharing to transfer the file to the compressed folder rather than FTP, the Space Used for the managed resource reports correctly.
Solution
Create a Scheduled Task (using tools provided by the operating system or a suitable third party utility) to schedule the following command to run at regular intervals:
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| Value | 519197 |
| Description | Quotas : Managed resource stops accurately monitoring space used for one folder |
Related Articles
Legacy ID
283159
Article URL http://www.symantec.com/docs/TECH47617
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