DOCUMENTATION: How to restore an Exchange 2003 mailbox store to a recovery storage group (RSG) on an alternate client when using Veritas NetBackup (tm).

Article:TECH47835  |  Created: 2006-01-17  |  Updated: 2007-01-16  |  Article URL http://www.symantec.com/docs/TECH47835
Article Type
Technical Solution

Product(s)

Environment

Issue



DOCUMENTATION: How to restore an Exchange 2003 mailbox store to a recovery storage group (RSG) on an alternate client when using Veritas NetBackup (tm).

Solution



Manual:
Veritas NetBackup (tm) 5.0 for Microsoft Exchange Server System Administrator's Guide for Windows - page 79
Veritas NetBackup (tm) 5.1 for Microsoft Exchange Server System Administrator's Guide for Windows - page 85
Veritas NetBackup (tm) 6.0 for Microsoft Exchange Server System Administrator's Guide - page 81

Modification Type: Addition.

Modification:
1. On the destination server, create a Recovery Storage Group (RSG), making sure to change the name of RSG to match the production server's storage group.  

 

 

Please see the following Microsoft article for details on why the RSG should have the same name as the production server's storage group.  

 http://www.microsoft.com/technet/prodtechnol/exchange/guides/UseE2k3RecStorGrps/6166b263-eea6-4389-b8c3-1a47462e4335.mspx?mfr=true

2. Right-click the Recovery Storage Group and then click Add Database to Recover.  Do not mount the database.  Once the database is mounted, even if it's dismounted, the restore will fail.  After adding the database to the RSG, be sure NOT to mount the database.  

 

3. Confirm the option "This database can be overwritten by a restore" is selected.

 

4. Verify that the database in the recovery storage group is not mounted.

5. On the master server, open the Backup, Archive and Restore GUI, and from the "File" menu, select "Specify NetBackup Machines and Policy Type". Configure the servers as follows:

Server - Confirm the Master server is current and listed first on the list of servers.
Source Client - Confirm the production Exchange server is listed as the Source Client, and is current.
Policy type - MS-Exchange-Server
Destination Client - Confirm the destination Exchange server is set to current.  

 

6. Select the backup image and then the mailbox store and log files to restore in the NetBackup History.

 

7. Then, from the "Actions" menu, select "Start Restore of Marked Files".

9. On the Microsoft Exchange tab, verify that the Temporary location listed for the log and patch files has enough room to temporarily hold the log files and the directory path does not contain any spaces.

 

10. On the Microsoft Exchange tab, check the "Commit after restore completes" option if this restore is from a full backup and no incremental backups will be restored.

11. On the Microsoft Exchange tab, select the "Mount database after restore" option.  

12. On the "Restore Marked Files" tab, under Restore Destination Choices, select "Restore everything to its original location".  

 

NOTE:
Even though the NetBackup interface indicates everything is being restored to the "original location", the data is sent to the recovery storage group.  There are two reasons for this.  First, it cannot be restored to the production storage group, since the production storage group is not dismounted and is not marked to overwrite with restore.  Second, whenever there is a RSG on an Exchange server, the restore is automatically sent to the RSG.  Basically, the Exchange API handles redirecting the information to the RSG.

13. Start the restore.

14. Once the restore finishes, exmerge (a Microsoft tool) can be used to extract the data out to a PST file.  



Legacy ID



283428


Article URL http://www.symantec.com/docs/TECH47835


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