How to remove the empty folders from Archive Explorer in Enterprise Vault (EV) for Microsoft Exchange
|Article:TECH47918|||||Created: 2006-01-27|||||Updated: 2014-03-04|||||Article URL http://www.symantec.com/docs/TECH47918|
Empty folders are not removed from the archive and are displayed in Archive Explorer.
To delete the empty folders:
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
1. Open registry editor on the Storage Service computer.
When the Storage Service is restarted it searches for and deletes the empty folders in all archives. At the end of the search, the DeleteEmptyFolders value is automatically reset to 0 to turn off this functionality.
4. If Vault Cache and Virtual Vault are enabled delete the empty folder from Virtual Vault, and then do a Vault Cache Synchronization to update the Enterprise Vault archive folders with the desired changes.
Article URL http://www.symantec.com/docs/TECH47918