NBU 6.0 BUG REPORT: File level Flashbackup restores fail when restoring from a Linux or HP-UX Media Server to a Windows client.
| Article:TECH48323 | | | Created: 2006-01-29 | | | Updated: 2007-01-08 | | | Article URL http://www.symantec.com/docs/TECH48323 |
Problem
NBU 6.0 BUG REPORT: File level Flashbackup restores fail when restoring from a Linux or HP-UX Media Server to a Windows client.
Solution
Bug:
631626 Flashbackup restore fails with status code 5 after upgrade to 6.0MP1.
Symptom(s):
A file level restore from a Flashbackup backup image will result in Status Code 5, if restored from a Linux or HP-UX Media Server to a Windows client. The problem does not exist when restoring to Unix clients.
Log Files:
The Activity Monitor will show:
begin reading
Error bptm cannot write data to socket, 10054
end Restore
the restore failed to recover the requested files (5)
The bprd log on the master server will show:
15:01:40.891 [12494] <4> bprd.sfr: find_imghdr: currec = -1
15:04:45.648 [12494] <4> bprd.sfr: find_imghdr: imghdr->ih_magic = 0xdc23f947
15:04:45.648 [12494] <4> bprd.sfr: find_imghdr: imghdr->ih_magic = 0xdc23f947
15:04:45.664 [12494] <2> db_error_add_to_file: dberrorq.c:midnite = 1141880400
15:04:45.677 [12494] <32> bprd.sfr: find_imghdr: Unable to start VxMS XM-R
15:04:45.677 [12494] <2> db_error_add_to_file: dberrorq.c:midnite = 1141880400
15:04:45.689 [12494] <16> bprd.sfr: sfr: aborting entire restore: error 13
631626 Flashbackup restore fails with status code 5 after upgrade to 6.0MP1.
Symptom(s):
A file level restore from a Flashbackup backup image will result in Status Code 5, if restored from a Linux or HP-UX Media Server to a Windows client. The problem does not exist when restoring to Unix clients.
Log Files:
The Activity Monitor will show:
begin reading
Error bptm cannot write data to socket, 10054
end Restore
the restore failed to recover the requested files (5)
The bprd log on the master server will show:
15:01:40.891 [12494] <4> bprd.sfr: find_imghdr: currec = -1
15:04:45.648 [12494] <4> bprd.sfr: find_imghdr: imghdr->ih_magic = 0xdc23f947
15:04:45.648 [12494] <4> bprd.sfr: find_imghdr: imghdr->ih_magic = 0xdc23f947
15:04:45.664 [12494] <2> db_error_add_to_file: dberrorq.c:midnite = 1141880400
15:04:45.677 [12494] <32> bprd.sfr: find_imghdr: Unable to start VxMS XM-R
15:04:45.677 [12494] <2> db_error_add_to_file: dberrorq.c:midnite = 1141880400
15:04:45.689 [12494] <16> bprd.sfr: sfr: aborting entire restore: error 13
Workaround:
There are 2 separate workarounds for this issue:
There are 2 separate workarounds for this issue:
1. Perform a raw partition level
restore of the data, instead of a file level restore. This restores the
entire partition at once. For more information on raw partitions, see the
System Administrator's Guide, referenced below.
2. Restore the data from a Media
Server running a supported version of NetBackup that is unaffected by this
issue.
ETA of Fix:
This issue (ETrack 631626) is addressed in NetBackup 6.0, Maintenance Pack 4 (MP4). Please visit the following link for download and readme information on 6.0 MP4:
http://www.symantec.com/enterprise/support/overview.jsp?pid=15143
|
|
| Source | Error Code |
| Value | 5 |
| Description | NetBackup Error 5: restore failed to recover the requested files |
| Source | ETrack |
| Value | 631626 |
| Description | ETrack (NetBackup) 631626: Flashbackup restore fails with status code 5 after upgrade to 6.0MP1. |
Related Articles
Legacy ID
284089
Article URL http://www.symantec.com/docs/TECH48323
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