Veritas Storage Exec (tm) 5.3 - Hotfix 24

Article:TECH48996  |  Created: 2007-01-25  |  Updated: 2007-01-25  |  Article URL http://www.symantec.com/docs/TECH48996
Article Type
Technical Solution

Environment

Issue



Veritas Storage Exec (tm) 5.3 - Hotfix 24

Solution



Storage Exec versions to which this hotfix can be applied
This hotfix can only be applied to the following versions of Storage Exec:
Veritas Storage Exec 5.3 Build 2190 (English editions and Japanese editions)

The following issues are resolved with this hotfix
Unable to upgrade from Storage Exec 5.3 to Storage Exec 5.
Veritas Storage Exec (tm) 5.3 experiences an application error in SERptSvr.exe after installing Hotfix 22 and/or Hotfix 23.

How to install this hotfix
1. Close Storage Exec if it is open.
2. Run SE2190RHF24_285049.exe (This is the default name of this hotfix when it is downloaded from the "Download Now" link, below.)
3. Follow the instructions in the Installation Wizard
4. A reboot of the system is required after installing this hotfix, though a prompt requesting a reboot may not be displayed.

Note:  The passwords used by Storage Exec  must be re-entered after applying this hotfix.

Right click on My Computer within the Storage Exec interface to view its properties and reset passwords for the following:
- Mail (Exchange Profile Password and SMTP Mail Passwords)
- SQL Server Password (if you have configured SQL Server for Audit and Trend data)
- NetApp password (in properties of NetApp node if you have configured the server as NetApp proxy)

To reset all passwords configured for Storage Exec when the Enterprise Administration Option is installed
Right click on the Domain Root, OU and Computer levels, viewing their properties and resetting passwords for the following:
- Mail (Exchange Profile Password and SMTP Mail Passwords)
- SQL Server Password (if you have configured SQL Server for Audit and Trend data)
- NetApp password (in properties of NetApp node if you have configured the server as NetApp proxy)

To install this hotfix on a Microsoft Cluster Server, follow the steps in TechNote  http://support.veritas.com/docs/279695
Note: The steps outlined in TechNote 279695 need only be performed once.  Review the TechNote for full details, found below in the Related Documents section.
To install this hotfix on a server that has the Storage Exec 5.3 Remote Administration Console, Remote Server Agent, or Remote Workstation Agent, follow the steps outlined in TechNote  http://support.veritas.com/docs/278677
To complete a "silent installation", follow the steps outlined in TechNote  http://support.veritas.com/docs/279367, also found below in the Related Documents section.

How to uninstall this hotfix
Once this hotfix has been installed, it cannot be uninstalled without uninstalling the entire Storage Exec 5.3 application.

Note: Storage Exec Hotfix 14 changed Storage Exec functionality to address a volume by its GUID rather than its drive letter. This was done so that Storage Exec could manage a volume mounted to a folder rather than a drive letter. Since all Storage Exec hotfixes are cumulative, after installing any hotfix subsequent to Hotfix 14, Storage Exec will not function correctly if the updated files are manually replaced by the previous version, a practice typically referred to as "back rev'ing". Therefore, after installing this hotfix, do not attempt to "back rev" the individual files in an attempt to accomplish a manual uninstallation.





Attachments

SE2190RHF24_285049.exe (34.6 MBytes)


Legacy ID



285049


Article URL http://www.symantec.com/docs/TECH48996


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