If the NDMP service is turned off on the NetApp filer and jobs are scheduled, they will go in queued state. There will be no notification sent to the administrator.

Article:TECH49204  |  Created: 2006-01-03  |  Updated: 2007-01-25  |  Article URL http://www.symantec.com/docs/TECH49204
Article Type
Technical Solution

Product(s)

Environment

Issue



If the NDMP service is turned off on the NetApp filer and jobs are scheduled, they will go in queued state. There will be no notification sent to the administrator.

Solution



If the NDMP service is turned off on the NetApp filer and jobs are scheduled, they will go in queued state. There will be no notification sent to the administrator.

Turning on the NDMP service will allow the job to complete successfully.

To enable or disable NDMP service, enter the following command:
ndmpd {on|off}
Use on to enable NDMP.
Use off to disable NDMP


Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see  http://www.symantec.com/

Supplemental Materials

SourceETrack
Value774179
DescriptionNDMP: If NDMP service is off on the filer - scheduled job stays queued

Legacy ID



285304


Article URL http://www.symantec.com/docs/TECH49204


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